Squirrel Systems

APRIL 11, 2024

Creating efficiencies at your restaurant using Mobile POS solutions Understanding how to keep your restaurant patio operations profitable requires a strategic look at your on-the-floor dynamics. How can Mobile POS technology impact patio dining business at your restaurant?

POS 97

POS Operations Mobile Ordering Front of House 97

Modern Restaurant Management

JUNE 24, 2020

There’s one question that’s now on the minds of operators everywhere: … Despite these conditions, the expectations placed on restaurant operators are greater than ever. … How can their existing point-of-sale (POS) system and related technologies help to provide a safe environment with secure payments?

POS 212

POS Operations Point of Sale Back of House 212

7 Shifts

NOVEMBER 14, 2024

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

OCTOBER 1, 2024

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” With today’s technology, bar and lounge operators can have the best of both worlds. This question often stymies operators eager to increase revenues.

Bar 179

Bar Operations Back of House Front of House 179

7 Shifts

MAY 31, 2021

That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. But the term itself is broad enough to impose a simple yet essential question: what exactly is the concept of restaurant operations? Areas of Operation.

Operations 363

Operations Inventory Hiring Customer Service 363

SpotOn

APRIL 22, 2024

It doesn’t matter whether you run a restaurant, retail store, or any other type of small business—the point-of-sale (POS) serves as the foundation of your operation. But not all POS systems are equal. At SpotOn, we pride ourselves on providing integrated POS solutions that work the way you work.

POS 98

POS Point of Sale Retail Customer Service 98

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. Retaining and Attracting Employees.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

Thrive POS

MAY 22, 2023

In today's fast-paced world of pizza delivery, having an advanced POS system is essential for seamless operations and customer satisfaction. An advanced POS system offers a comprehensive solution to elevate your pizza delivery services.

POS 130

POS Delivery Customer Service Customer Experience 130

Goliath Consulting

OCTOBER 16, 2024

Building an integrated tech stack is essential for independent restaurants that want to streamline operations and improve customer service. When integrated with other systems, it allows for easy syncing with online orders and real-time inventory management, making operations smoother and more organized.

Operations 78

Operations Loyalty Program Front of House Online Ordering 78

7 Shifts

AUGUST 18, 2024

Table of Contents The Costs of Opening and Running a Restaurant The Difference Between Fixed and Variable Cost Understand And Calculate Your Prime Cost Understand And Control The 5 Major Restaurant Costs Restaurant Labor Costs Restaurant Food Costs Restaurant Utility Costs Restaurant Kitchen Equipment Costs Restaurant POS System Costs Ready?

License 370

License Equipment POS Food Supply 370

Chowly

JULY 11, 2024

However, for restaurant operators, another equally important metric is emerging: Return on Time (ROT). This concept highlights the value of time as a finite and precious resource, especially in the hospitality industry where operators are often overwhelmed by various demands.

Operations 105

Operations BOH Customer Service Customer Experience 105

Rocket Fuel

NOVEMBER 19, 2024

Nationwide economic shifts following the pandemic have made it necessary for restaurant owners and operators to find new ways to increase profits, add efficiency, lower costs and stay competitive. Back-of-House (BOH) Systems: BOH platforms offer streamlined inventory management, staff coordination and kitchen operations tracking.

Operations 52

Operations BOH Franchise Franchising 52

Thrive POS

APRIL 26, 2023

In the fast-paced world of pizza delivery, providing a seamless and efficient ordering experience for customers is crucial. One of the most effective ways to achieve this is by integrating online ordering with point-of-sale (POS) systems, like Thrive POS. Set Pricing tiers to cover the costs is a snap in Thrive POS.

Online Ordering 139

Online Ordering POS Delivery Ordering 139

Lavu

JULY 22, 2024

Alright, restaurateurs, it’s time to get real about your POS system. The Limitations of Standard POS Systems Let’s face it: those one-size-fits-all POS systems are about as useful as a dull knife in a professional kitchen. We’re talking about restaurant management systems that fit your operation to a tee.

POS 78

POS Fast Casual Fine Dining Customer Service 78

The Rail

NOVEMBER 15, 2024

A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. What is Restaurant POS Integration? A POS system acts as a central channel for managing orders, payments, and customer interactions.

POS 52

POS Cash Management Point of Sale Customer Experience 52

Modern Restaurant Management

APRIL 1, 2022

It’s a restaurant operator’s worst nightmare. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected.

Operations 240

Operations Point of Sale POS Small Business 240

SpotOn

OCTOBER 14, 2024

The POS system is a restaurant's command center. It's essential for smooth operations, accurate reporting, and a great guest experience. If you run a restaurant, you know this, so you're probably weighing the many options for POS systems carefully. What does a POS system do?

POS 52

POS Loyalty Program Cash Management Website Management 52

Qu

FEBRUARY 16, 2024

Restaurant operations can only thrive when coupled with fast and effective customer support. Ultimately, time spent troubleshooting is time lost providing top-notch service to your guests, frustrated staff, and, most importantly, lost revenue. Is your POS Designed to Prevent or Create Issues?

Customer Service 52

Customer Service POS 2023 Customer Experience 52

ChowNow

JULY 17, 2024

An operations plan is a crucial component of your restaurant’s business plan. A well-crafted operations plan not only ensures consistency and quality but also helps you manage resources effectively and achieve long-term success. These objectives should be considered as you build out each component of your operations plan.

Operations 78

Operations Kitchen Safety Front of House Food Safety 78

Modern Restaurant Management

OCTOBER 11, 2021

With increased talk of COVID-19 vaccine mandates and the rise of the Delta variant , restaurant owners are still adapting their dine-in operations to keep up with the times. As a part of this process, many operators have once again turned to outdoor dining as a lifeline to help recover lost revenue and make customers feel at ease.

Outdoor 197

Outdoor POS Front of House Seasonal Menu 197

7 Shifts

NOVEMBER 28, 2023

That's the main protocol here,” says Rohit Sharma, GM and operating partner of Bar 404. For Sharma and his team to be their best, they chose 7shifts for workforce management and Lightspeed for their point of sale to save time on the back office tasks—so they can focus on providing excellent customer service.

Bar 221

Bar POS Point of Sale Customer Service 221

Modern Restaurant Management

NOVEMBER 19, 2024

Considering these changes, it’s critical for restaurants to meet their diners where they are and adapt to serve their evolving customer base. As more and more people partake in the experience and more restaurants implement measures catered specifically to solo diners, a customer-centric approach is key.

Customer Experience 180

Customer Experience Fine Dining Seating Catering 180

Modern Restaurant Management

SEPTEMBER 3, 2024

Behind the success of a restaurant — regardless of size — is delicious food, great service and seamless experiences across every touchpoint. Think about it: nine out of 10 restaurants have fewer than 50 employees, making efficient operations critical for success.

Loyalty Program 183

Loyalty Program POS Online Ordering Customer Experience 183

Modern Restaurant Management

SEPTEMBER 14, 2021

The right POS technology and the data it captures can be an invaluable asset in helping analyze and improve a business as market trends and consumer behaviors change. How POS Analytics Can Help Restaurants Adapt Their Menu. How POS Analytics Can Help Restaurants Raise Their Prices. Overall, year-over-year consumer prices rose 5.4

POS 188

POS Technology Food Food Supply 188

SpotOn

JUNE 18, 2024

Not to mention, I've just been scribbling the order in chicken scratch on a notepad, which I'll then take another 4 minutes to plug into the restaurant POS system (if it's decipherable, that is).   The best part about handheld service is that it lets servers spend more time with their tables.

POS 98

POS Customer Experience Customer Service Take-out 98

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book. Kiosk ordering Your busy customers don’t always have time to wait in line. Management log books also cut down on confusion.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

NOVEMBER 15, 2024

Your waiters and waitresses are the face of your establishment, shaping the customer experience and directly impacting revenue. According to 51% of restaurant operators, staffing is one of the top challenges to success. What does excellent customer service mean to you? How do you manage stress during a busy service shift?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

The Restaurant Times

SEPTEMBER 10, 2021

Restaurateurs have been realizing and bridging gaps in their operations with the primary motive of surviving during the pandemic. Delivering a good customer experience is another reason many restaurants are exploring new avenues by adopting new technologies. 5 Ways A POS Software Empowers F&B Operations.

POS 59

POS Operations Website Management Online Ordering 59

7 Shifts

AUGUST 20, 2024

It’s no secret that more customers equals higher revenue. However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. Table turnover rate is a crucial factor to consider if you want to provide efficient service.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. They can take orders on iPads and process transactions via handheld POS devices. And the backend software powering restaurant operations?

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. They can take orders on iPads and process transactions via handheld POS devices. And the backend software powering restaurant operations?

Management 195

Management Management Point of Sale POS 195

Clover - Restaurants

MAY 31, 2024

Restaurant POS systems enable credit card and digital transactions, and they’re an essential tool for most restaurants today. How much does a restaurant POS system cost? There are typically a few costs associated with installing and maintaining operations of a restaurant POS system. plus $0.10 per transaction.

POS 52

POS Cash Management Point of Sale Mobile Ordering 52

SpotOn

MAY 14, 2024

When it comes to different POS systems, you’ve most likely heard of SpotOn mentioned alongside Shift4’s SkyTab POS, Toast , Clover , Square , and others. About SpotOn Restaurant POS SpotOn's point-of-sale offers plenty of payment options for various restaurant types.

POS 52

POS Point of Sale Customer Service Online Ordering 52

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. With the global point of sale (POS) market growing at exponential rates , you may be wondering if a POS system is really worth the investment for your restaurant. First, let’s define the POS system. tweet this).

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

Modern Restaurant Management

NOVEMBER 16, 2021

Today’s restaurants are expected to deliver an Amazon-like experience: know customers’ preferences and dining habits and deliver food, whether tableside or to their front doors, without delay. This enables you to provide the modern eCommerce/omnichannel customer experience today’s consumers crave.

Customer Experience 203

Customer Experience Operations Loyalty Program Front of House 203

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Table turnover rate The table turnover rate refers to the number of times you have served new customers at the same table.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397