Customer Service Ordering Take-out 
Modern Restaurant Management
MARCH 11, 2025
These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." Special events have become a big reason for going out, making unique dining experiences more important than ever. Customer habits have also shifted after the pandemic.
Modern Restaurant Management
DECEMBER 26, 2024
With cashless transactions and delivery services becoming the norm, diners are enjoying faster, more streamlined dining journeys. This attack, however, is not out of the ordinary. The restaurant experience has quickly become a digital landscape. But this technology adoption has also introduced new cybersecurity vulnerabilities.
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Modern Restaurant Management
MARCH 11, 2025
"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.
Modern Restaurant Management
NOVEMBER 14, 2024
With 59 percent of customers hanging up after calling in and waiting for a minute or less, according to Linga, restaurants are missing out on a lot of business. or place an order (for take out). or place an order (for take out). menu, hours, etc.), menu, hours, etc.),
Modern Restaurant Management
APRIL 3, 2025
Modern Restaurant Management (MRM) magazine reached out for a a deeper dive into Ashcraft’s franchising journey, learning why she feels it’s important to be present in her shop every day. I went with my husband and two sons, and I think we ordered about seven different sandwiches! After that, I was hooked.
Modern Restaurant Management
DECEMBER 17, 2024
Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.
Modern Restaurant Management
NOVEMBER 29, 2022
Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! Perhaps they’re understaffed and struggling to keep up with incoming orders. Why is order accuracy so important for a restaurant?
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