7 Shifts

AUGUST 26, 2024

Google remains the top platform to search for local businesses and services. It takes longer to show results, and you can be overshadowed by competitors who have more resources for organic search. Google Ads can help restaurants reach hungry customers who are ready to spend. That's where Google Ads comes in.

Seasonal Menu 195

Seasonal Menu Customer Service Website Management Online Ordering 195

Open for Business

MAY 4, 2023

Restaurant service is one of the most important factors in any hospitality experience. Excellent customer service can be the difference between success and closing your doors. “We Here’s why customer satisfaction is a must for increasing revenue, plus examples of how to fine-tune your restaurant’s hospitality.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

7 Shifts

SEPTEMBER 9, 2024

That’s why you should find the best candidates out there. Restaurant employee scheduling software can make this process easier, letting employees manage their shifts while allowing you to keep track of changes. Equip your managers with leadership skills that go beyond simply assigning tasks.

2024 335

2024 Social Media Insurance Leadership 335

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business. All of this (and more!)

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

SEPTEMBER 6, 2024

Customers who experience longer wait times are 18% less satisfied with their experience. Hiring a barback can keep your bar operations efficient and boost customer satisfaction. Barbacks help the bartenders with stocking and replenishing supplies, keeping the bar clean, and helping with customer requests. What is a barback?

Demo 195

Demo Hiring Customer Experience Bar 195

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. How do you create a good restaurant marketing strategy? and create compelling content to reach them.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

MAY 23, 2024

This proves that any restaurant business owner who wants to survive in this economy should be open to trying unconventional sales strategies to attract customers and continue making a profit. That said, we've compiled some of the best techniques for increasing restaurant sales and taking your business to new heights.

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

7 Shifts

OCTOBER 22, 2024

89% of people do dining research on their phones, so if you’re not making the most of your online presence, you're missing out on a huge opportunity. Whether through supporting local charities or participating in food drives, local restaurants can become go-to places for customers who want to support their community.

2025 195

2025 Marketing Social Media Email Marketing 195

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies.

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

7 Shifts

OCTOBER 23, 2020

Did you know that three in four customers will visit a restaurant's website before dining at that restaurant? Here's the good news: restaurant website builders are making it easier than ever to create an online presence for your business. Restaurant website builders make your website easy to update and maintain.

Website Management 370

Website Management Online Ordering Hiring SEO 370

7 Shifts

OCTOBER 9, 2020

This rise in digital interactions has made it critical for restaurants to have well-designed websites. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. In this ultimate restaurant website design guide for beginners, you’ll learn: How to prepare for a website makeover.

Design 397

Design Online Ordering Mobile Ordering Social Media 397

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Delivery apps help boost your restaurant's visibility and attract new customers. and 15% of the total bill.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. Fortunately, managers can apply multiple strategies to increase their response rates.

Management 196

Management Management Loyalty Program Social Media 196

7 Shifts

AUGUST 12, 2021

Is your website optimized, and does it provide a good user experience? Assume a customer discovers your website but cannot identify where you are located or how to contact you. If we consider Google, having such information on your website helps it appear in geo-targeted searches. There are several factors to consider.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? Does it integrate with my restaurant’s website?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

JUNE 23, 2020

The first option is to use a third-party delivery app like UberEats and Doordash, and while they’re great options to increase your restaurant’s reach, they are known to charge a large percentage of the total bill—often upwards of 20-30% in order to use their services. You will be in contact with the customer directly. No added fees.

FOH 370

FOH Delivery Insurance Back of House 370

Modern Restaurant Management

JANUARY 31, 2024

full service restaurants surveyed plan to introduce catering services. To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising.

2024 203

2024 Online Ordering Website Management 2023 203

Next Restaurants

AUGUST 20, 2024

Here’s how you can improve your eatery’s efficiency in an effort to win more customers and boost profitability: Why Does Restaurant Efficiency Matter? When you optimize for efficiency, customers and employees alike benefit. In fact, faster service would encourage nearly a quarter of Gen Z consumers to dine out more.

Website Management 78

Website Management Point of Sale Inventory Customer Service 78

Modern Restaurant Management

NOVEMBER 3, 2022

To help you out, here's what this SEO expert has to say. Sometimes customers will naturally come to your Google My Business profile and drop you a review – especially if they had a negative experience. Pair the links with craft hand-written emails to your customers that had a great experience and ask for their feedback.

Email Marketing 203

Email Marketing Customer Service Website Management Customer Experience 203

7 Shifts

SEPTEMBER 16, 2024

With the restaurant industry being highly competitive, setting the right value allows you to stand out from other listings. Take note that the actual multiple can vary significantly based on factors like location, industry trends, and the specific buyer's criteria. If your business is priced too high, buyers may overlook it.

2024 195

2024 Document Point of Sale Cash Management 195

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

Delivery 167

Delivery Food Online Ordering Mobile Ordering 167

7 Shifts

SEPTEMBER 16, 2020

Take a look for yourself: View this post on Instagram Did y’all ever get a chance to watch our house rules that @heymisszarah, @kaileemykels and @jessicalwhor helped out together for us? If you haven’t been out to see us yet, what are you waiting on, Mary??

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Modern Restaurant Management

APRIL 10, 2024

Full-service menu prices climbed 4.5 Despite price increases, data shows consumers still enjoy eating out. While factors such as convenience impact that decision, the experience of dining out is important. In 2024, restaurants should make the dining-out experience worth the price tag.

2023 196

2023 2024 Loyalty Program Point of Sale 196

Modern Restaurant Management

MAY 15, 2023

As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. Here are five ways to enhance your restaurant’s takeout and delivery operations to improve customer experience and open the door to more profit. Consumers crave convenience.

Customer Experience 197

Customer Experience Delivery Loyalty Program Mobile Ordering 197

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. Take it one step further by diving into their lifestyle habits and spending patterns. Take it one step further by diving into their lifestyle habits and spending patterns. Check out the Small Business Administration site for more details.

License 459

License Hiring Equipment Small Business 459

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out.

Seating 221

Seating Email Marketing Marketing SEO 221

SpotOn

AUGUST 12, 2024

Whether we like it or not, how customers find a business on the Internet can have a lasting effect on its overall reputation. While Google's search results might seem daunting, there are some simple tricks anyone can implement to increase visibility to potential customers. What is local SEO?

SEO 98

SEO Social Media Website Management Customer Service 98

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. A QR code is really just a different way to distribute a website address.

Online Ordering 189

Online Ordering Website Management Social Media Mobile Ordering 189

The Restaurant Group

JULY 25, 2024

Maximizing Your Restaurant’s Potential: A Comprehensive Guide by TRG Restaurant Consulting Managing a restaurant is hard work. In the bustling and dynamic food service industry, you always try to provide a pleasant guest experience while ensuring a positive cash flow after all expenses have been accounted for.

Hiring 78

Hiring Loyalty Program Website Management Cash Management 78

7 Shifts

OCTOBER 28, 2024

It just goes to show how important drink pricing and cost management are to maximizing profits. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services. Bars that effectively manage their inventory and reduce waste tend to maintain higher margins.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

JANUARY 26, 2021

million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle.

2021 370

2021 Front of House Social Media Mobile Ordering 370

Modern Restaurant Management

JANUARY 12, 2023

Thankfully, even if consumers dine out less, their desire to maximize each occasion will help buoy restaurants through this time. The top challenge will continue to be labor shortages, which will restrict restaurants’ abilities to deliver an extra level of stellar service, and they’ll look to tech to fill in the gaps.

2023 197

2023 Online Ordering Social Media Website Management 197

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Customers often give companies an ultimatum; they can choose to be part of the problem or the solution. Simplified Menus. Ghost Kitchens.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

MARCH 8, 2023

It seems like no one goes out to eat anymore, but maybe today’s consumers are just looking for something new. Although consumers have returned to restaurants in gradually increasing numbers, behavior around eating out has changed. The act of dining out is increasingly tied to people’s social media presence.

Social Media 180

Social Media Customer Experience Website Management Customer Service 180