Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to create engaging social media content to stay connected with customers. Tips for pivoting to retail. Best practices for calculating cash flow.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Litigation. Recent opinions in favor of insurance companies include a March 16, 2022 unpublished Ninth Circuit pane opinion in Steven Baker v.

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2022 Restaurant Law Tip Distribution Insurance 474

Modern Restaurant Management

SEPTEMBER 15, 2020

The Hospitality Recovery Coalition includes DISCUS, the American Distilled Spirits Alliance (ADSA), the Council of State Restaurant Associations (CSRA), the National Restaurant Association and TIPs. TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. NAB Acquires SALIDO.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

APRIL 7, 2020

“The longer restaurants remain closed, the larger the risk to the nearly $1 trillion economy they create through their supply chain of farmers, fisherman, linen services, and so many others. A list of your local favorites using Tripadvisor's "Saves" feature by clicking on the heart icon on any Tripadvisor restaurant listing.

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Tip Distribution Healthcare Hospitality Food Supply 426

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

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Loyalty Program Tip Distribution Email Marketing Social Media 195

Modern Restaurant Management

OCTOBER 9, 2024

To learn more about how restaurants can optimize and create craveworthy catering menus, Modern Restaurant Management (MRM) magazine reached out to Michelle Smart, Chief Customer Care Officer at ezCater, for real-world examples and tips. So, how can operators best invest in their businesses to meet the needs of local businesses?

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Catering Dietary Restrictions Seasonal Menu Tip Distribution 221

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

OCTOBER 18, 2019

In this edition of MRM News Bites, we feature Winnow, Epic Burger, OneDine, Revenue Management Solutions, t he ONE Group Hospitality, McCain Foods, Epson America and Noble, Inspire Brands and 2nd Avenue Lighting. Servers are equipped with wearable devices which allow for faster, focused and more efficient service. ” Marc Zornes.

Waste 262

Waste Food Franchise Franchising 262

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Jessica Keenan is the Managing Director at Ascension Coffee in Dallas, Texas. Naturally, this can help them progress into other areas, such as roasting, product distribution, and quality control.

Education 187

Education Point of Sale Training Website Management 187

Sling

OCTOBER 21, 2019

As a business manager , you have a lot of responsibilities: plan projects, create and execute marketing, coordinate deliveries, organize employees, and ensure the smooth operation of your company. Without a doubt, one of the more difficult management tasks is scheduling your employees. For one thing, it’s not easy to distribute.

2019 109

2019 Tip Distribution Employee Relations Website Management 109

Sling

JANUARY 22, 2021

If you’re wondering whether tip pooling can benefit your team and your restaurant, you’ve come to the right place. In this article, the restaurant-management experts at Sling give you the pros and cons of tip pooling so you can decide if it’s good for your business. What Is Tip Pooling? 1000 / 65 = $15.38.

Tip Distribution 78

Tip Distribution Front of House Cash Management Customer Experience 78

The Food Corridor

MAY 7, 2020

So we’ve endeavored to collect all the best information and give you some helpful tips to change up your game. Whatever you decide to do, the first step is to activate communication channels with your customers to let them know what’s going on. Offer high margin dishes that your most loyal customers love. Delivery Logistics.

Delivery 98

Delivery Online Ordering Food Email Marketing 98

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

Indoor Media

APRIL 9, 2018

Advertising itself can’t build your business if you have poor customer service or failed to acquire the right permits or licenses. Rather, advertising’s purpose is solely to generate new customers and retain current ones. See post: Domain Registration: Basic Tips and Best Practices. Create a website.

Advertising 78

Advertising Social Media Website Management Email Marketing 78

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management.

2023 78

2023 Management Management Tip Distribution 78

Sling

AUGUST 30, 2021

In reality, hospitality marketing is essential for the success of all businesses that provide goods and services to the general public. A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. 2) Focus On Local Customers. What Is Hospitality Marketing?

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Apicbase

JANUARY 12, 2023

Why email marketing works for food service operations. There are many restaurant marketing tips available, but let’s explore why email marketing works for restaurants. It consistently drives customer retention. To gain repeat customers, your interaction shouldn’t end once they’ve paid the bill. Service protocols.

Email Marketing 52

Email Marketing Marketing Tip Distribution Social Media 52

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Notch

JANUARY 23, 2019

Below, you'll find a series of actionable tips, tricks, and strategies you can employ today to do exactly that! For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. Profits equal revenue minus costs. Trends can change.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

The Restaurant Times

FEBRUARY 7, 2021

How To Manage Public Relations For Restaurants In The UAE. Restaurant PR or restaurant publicity unlike word-of-mouth marketing is dependent upon media outlets and not upon individual customers. These include the restaurant’s website, social media handles such as Facebook, Twitter, Instagram, etc., Owned Media.

Social Media 52

Social Media Tip Distribution Influencer SEO 52

Island Media Management

FEBRUARY 25, 2016

Before people walk into your restaurant to enjoy the good ambiance, impeccable service, and great delicacy, they need to find you first. For this reason, you need to implement not only the social media marketing tools but also an effective website SEO campaign. Here are some SEO tips for your website in the restaurant industry.

SEO 40

SEO Tip Distribution Social Media Website Management 40

Island Media Management

FEBRUARY 25, 2016

Before people walk into your restaurant to enjoy the good ambiance, impeccable service, and great delicacy, they need to find you first. For this reason, you need to implement not only the social media marketing tools, but also an effective website SEO campaign. Optimize Your Website. Keyword Research and Combination.

SEO 40

SEO Tip Distribution Social Media Website Management 40

The Restaurant Times

OCTOBER 24, 2021

Cloud kitchens, unlike traditional brick-and-mortar facilities, allow food enterprises to manufacture and distribute culinary goods with low overhead. Cloud kitchens have been on a rise since the pandemic and will continue to do so as it’s convenient for customers as well as the people working for the restaurants.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

MBB Hospitality

OCTOBER 22, 2019

They are a lot of ways that you can do it and here at MBB Management we can help you develop a surefire plan for success. You need to be constantly looking at your processes and figuring out what can be streamlined , delegated, automated or outsourced so you can handle any influx of new customers or new work without any hiccups.

Recruiting 40

Recruiting Franchise Franchising Social Media 40

MBB Hospitality

OCTOBER 22, 2019

They are a lot of ways that you can do it and here at MBB Management we can help you develop a surefire plan for success. You need to be constantly looking at your processes and figuring out what can be streamlined, delegated, automated or outsourced so you can handle any influx of new customers or new work without any hiccups.

Recruiting 40

Recruiting Franchise Franchising Social Media 40

Sling

OCTOBER 15, 2020

Having part-time employees available to call on a moment’s notice when you’re short-staffed or extremely busy relieves a lot of the stress — for you and your employees — associated with running a business and providing excellent customer service. Posting position descriptions on job board websites. Flexibility. And much more….

Hiring 78

Hiring Definition Insurance Website Management 78

Notch

JANUARY 23, 2019

Below, you'll find a series of actionable tips, tricks, and strategies you can employ today to do exactly that! For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. Profits equal revenue minus costs. Trends can change.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Touch Bistro

JULY 18, 2021

This report also revealed that the labor shortage was specific to back of house staff, with more than half (52%) of full service restaurants experiencing kitchen staffing shortages. It can also slow down your restaurant’s service and prevent you from delivering the type of customer experience you’re known for. Download Now.

Back of House 52

Back of House 2021 Front of House Cash Management 52

The Food Corridor

MARCH 27, 2023

The Food Corridor powers cloud kitchens with booking and management tools How does a cloud kitchen work? Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics. PPP Forgiveness Links and EZ App.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

Modern Restaurant Management

NOVEMBER 19, 2020

When the Coronavirus pandemic swept the nation, The LEE Initiative (Let's Empower Employment), led by James Beard Award winning chef, author and restauranteur Edward Lee and Program Managing Director Lindsey Ofcacek, teamed up with Maker's Mark to establish the Restaurant Workers Relief Program. ” Next-Gen Toast.

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Mobile Ordering Kitchen Safety Online Ordering Food Truck 367

Modern Restaurant Management

OCTOBER 29, 2020

“2020 has been a tough year for restaurants and that’s why we’re focused on providing products and services to help keep their doors open,” said Alex Canter, Ordermark CEO and Co-Founder. “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

Online Ordering 359

Online Ordering Customer Service Food Order Customer Experience 359

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. National Menu Trends. The team at Upserve just released their latest trends report.

2019 345

2019 Mobile Ordering Online Ordering Customer Experience 345

Modern Restaurant Management

NOVEMBER 19, 2019

“I applaud all of the chefs for excelling in the kitchen, and thank them for their devotion and dedication to continuously innovating our customers’ dining experience.” Competitors have 30 minutes to create a menu, 4 hours for allotted cooking/service time, and 30 minutes for clean-up. Arriviamo™ Cocktail Bar.

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Delivery Reservations Customer Experience Retail 322