Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. Every minute!

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

Culinary Cues

FEBRUARY 22, 2021

There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations. I know what you are thinking – WHAT!!!! At least the real bad news is out of the way.

2022 457

2022 Food Truck Front of House Point of Sale 457

ChowNow

JANUARY 23, 2025

In-house promotions Leverage customers presence in-store by using flyers, table tents, A-frames, and mentions at the bottom of receipts. In-house promotions Leverage customers presence in-store by using flyers, table tents, A-frames, and mentions at the bottom of receipts. Does the energy feel flat, and the customers look bored.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Culinary Cues

DECEMBER 5, 2023

There are films that become representative of a generation and sometimes of a life lesson – occasionally both. We remember a line or two that is always there to remind us, to give us pause, or inspire us to reconnect with something or someone. You are enthusiastic, quick to learn, a little cocky, a bit overconfident, and extremely impatient.

Kitchen Safety 439

Kitchen Safety Food Safety Back of House Front of House 439

EATER

AUGUST 13, 2020

Peaches Hot House’s fried chicken packaged to-go. Today the seatless bar has a few menus strewn across it, the whiteboard reads “takeout and delivery,” and the furniture is stacked to one side of the dining room. But despite of all of this, Peaches Hot House is busier than ever. 15 gallons of cocktails. 180 ramekins of aioli.

Front of House 260

Front of House Back of House Point of Sale Fast Casual 260

Culinary Cues

MAY 21, 2023

In fact, the term “social media” is a misuse of the intended definition. I just listened to a podcast from Dr. Sanjay Gupta, whom I think we all know of, as he wrestled with the impact that technology has on his own three daughters and society as a whole. It was enlightening even though much of what he pointed to is well-known.

Technology 408

Technology Social Media Back of House Front of House 408

7 Shifts

FEBRUARY 5, 2021

Inventory management software is one great resource to help cut down on food waste, food cost and ensure that everything in your back-of-house is streamlined for transparency and profitability. It’s a necessity for building a modern and future-proof restaurant. That’s where a cloud-based inventory management system comes in. Partender 3.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Why not briefly fill rooms by offering an exclusive evening of private pandemic dining?

Hotels 343

Hotels Fine Dining Dine-in Front of House 343

7 Shifts

SEPTEMBER 20, 2021

Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. It's a necessity for building a modern and future-proof restaurant. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by the end of 2023.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 294

2023 Front of House Customer Experience Customer Service 294

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? Lately, the calculus is becoming more complicated. Every check is a shock.

Pricing 363

Pricing Back of House Food Order Front of House 363

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. Virtual Barbecue Pit. All locations will serve guests via delivery through a virtual kitchen facility.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

EATER

DECEMBER 21, 2020

David Chang’s new memoir grapples with the white-hot fury that defined most of his career. But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. David Chang changed the way America eats. Along with Momofuku’s rise has come Chang’s own.

Front of House 364

Front of House Back of House Book 2008 364

7 Shifts

FEBRUARY 26, 2021

If you weren’t thinking that much about online ordering before, you definitely are now. Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

EATER

JUNE 28, 2023

Deep dish gets the fine dining treatment | Chuck Hodes/FX A 15-year restaurant veteran, The Bear ’s culinary producer is responsible for the show’s food as well as the cast’s cooking skills Courtney “Coco” Storer has worked in some of the world’s most vaunted kitchens, including Verjus in Paris, both as a chef and in the front of house.

Seasonal Menu 246

Seasonal Menu Front of House Food Back of House 246

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. “This milestone is significant and we could not be prouder for the contributions our team has made to our success.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

EATER

APRIL 26, 2021

Culinary Agents CEO Alice Cheng on the restaurant worker shortage and how workers will return to the industry ‘on their timeframe’ As restaurants across the country expand capacity, reopen for indoor dining, and prepare for a new season of outdoor service, owners are struggling to find staff to meet their needs. But not right away.

Back of House 246

Back of House Front of House Hiring Hospitality 246

7 Shifts

FEBRUARY 28, 2020

The dining room is a reflection of Paddy—light, bright, and welcoming for families. Then I moved to the front of the house, went to bartending school, trained as a server, and bussed for a couple of weeks. Hyperion Public started as the dream of two dads—John Speaks and Paddy Aubrey. I decided to follow my dreams."

Restaurant Law 259

Restaurant Law Sports Events Front of House 259

EATER

OCTOBER 26, 2023

For excellent food to go along with the stunning beaches, center your dining in and around Phuket Town, perhaps Thailand’s most underrated food destination, with a few excursions for standout meals elsewhere on the island. Most visitors beeline for resorts and hotels that ring the coastline, which do deliver the goods for beachgoers.

Seasonal Menu 319

Seasonal Menu Hotels Back of House Front of House 319

EATER

APRIL 26, 2022

It reads seamlessly enough to make you wonder why you don’t see information like this on menus or social media posts more often — especially in a dining scene in which calling out the contributions of farms, butchers, and ceramicists has become commonplace. Now, other chefs behind the scenes will get some of the spotlight.

Menu 246

Menu Back of House Front of House 2008 246

EATER

MAY 31, 2024

Located in a narrow lot that once housed a steel fabrication site, the 9,000-square-foot space is a go-to on warm days for relaxed get-togethers, people-watching, or a quick respite from a long walk or ride. Breaker Breaker on a recent warm afternoon. Eater: What brought you to the restaurant today? Brittany: We did not.

Casual 310

Casual Merchandise Back of House Outdoor 310

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchising 471

Franchising Franchise Food Fast Casual 471

EATER

JANUARY 26, 2021

The winterized outdoor dining setup at Detroit Shipping Company. The pandemic has demanded adaptation; since March 2020, restaurants and bars across the country have navigated through the COVID-19 pandemic by transforming into online groceries, outdoor dining destinations, meal-kit providers, and more.

Food 246

Food Outdoor Point of Sale Food Safety 246

EATER

AUGUST 26, 2021

There is no storefront, no dining room, and no front-of-house staff. As cities and states begin to reopen and restaurants begin to offer on-site dining again, Franko’s biggest fear is that diners will stop relying on takeout and delivery.

Dine-in 260

Dine-in Delivery Equipment Front of House 260

Restaurant Clicks

OCTOBER 26, 2021

You’ll find seafood restaurants, pizza places, Italian restaurants, and so much more to check out, each with their own outdoor dining options. Best Outdoor Dining Restaurants in Miami. No matter what kind of cuisine you’re after, you can find somewhere serving it up with the option to eat outside. Amara at Paraiso. Make a Reservation.

Outdoor 120

Outdoor Dine-in Online Ordering Seating 120

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. US Foods to Acquire Smart Foodservice. US Foods to Acquire Smart Foodservice. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. I worked in fine dining for so long, I thought my career was always going to be in fine dining, and I'm not saying that I'm completely.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Restaurant Clicks

NOVEMBER 24, 2021

If you are exploring restaurants with private dining in the Seattle area, my extensive list will help you arrive at a final selection. Here are the fifteen best intimate dining venues in Seattle. Best Private Dining in Seattle. With a large sliding door, the dining area is delicately separated from the rest of the place.

Dine-in 112

Dine-in Seasonal Menu Reservations Online Ordering 112

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

EATER

JANUARY 18, 2022

It’s definitely not a guarantee these places will even welcome visitors throughout 2022. Strolling through the city, sizzling comales awaken the senses with aromas of chiles, tomatoes, and spices, while young locals can be heard toasting the enlivened dining scene. Where to find the best food around the world in 2022.

2022 281

2022 Fine Dining Tourism Food Truck 281

EATER

NOVEMBER 16, 2020

Amanda Kludt: I don’t think we talk enough about parenthood on this show or in general, when it comes to restaurants, and we definitely don’t talk at all about pregnancy both in terms of what it means to be pregnant in such a physical role, but also discrimination people face where they’re working in front of house or back of house while pregnant.

Back of House 246

Back of House Front of House Take-out Dine-in 246

EATER

NOVEMBER 17, 2022

Star Anya Taylor-Joy, director Mark Mylod, and consulting chef Dominique Crenn on building the world’s creepiest restaurant It seems counterintuitive, but for many of us, there is perhaps no feeling more pervasive in the world of fine dining than discomfort. Eater: What actual restaurants inspired the fictional Hawthorne?

Fine Dining 246

Fine Dining Menu Influencer Dine-in 246

EATER

JUNE 2, 2021

As they move on to new projects, they’re carrying the same sensibilities of queerness — subverting notions of food service, art, and performance — that make this space so resistant to definition. Tepper first came to the restaurant in 2017 , after stints in New York fine dining kitchens, and worked his way up to sous chef.

Back of House 246

Back of House Front of House Fine Dining Dine-in 246

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 322

2019 Compost Mobile Ordering Online Ordering 322