Remove Definition Remove Email Marketing Remove Point of Sale
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The Quest for the Restaurant Industry’s Holy Grail—Unified Commerce

Modern Restaurant Management

There was a single point of sale or channel. As technology has evolved, however, the number of potential channels has increased, giving rise to first multichannel and then omnichannel marketing. If you wanted what the brand was selling, you went to a brick-and-mortar location and bought it. The Quest for the Holy Grail.

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Top 10 Features A Successful Website for Restaurants Should Have

Modern Restaurant Management

They range the gamut from loyalty points ( Fivestarts ) to local events ( Restaurant Week ). More content at a person’s fingertips can definitely drive sales and drive interest. Last but definitely not least, make sure your info is structured so Google knows what is what. Email isn’t going away.

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No Drive-Thru? Here’s How to Offer Contactless Curbside Pickup

7 Shifts

Some of them have even seen ~90% of their sales coming through drive thrus. Find a dedicated pickup spot If you don’t have drive thru, it’s definitely difficult to serve the customers outside the restaurant. Restaurants with drive thrus have had a smaller decline in revenue compared to the ones that don’t have drive thrus.

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Restaurant Insiders on 2020 Lessons Learned, Part One

Modern Restaurant Management

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Here are their responses. Click here for part two. Shasta, California.

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For Restaurant Owners, Instagram Hacks Create Major Headaches

EATER

Soon enough, she got an email back from Instagram that said her account had been deactivated for violating their terms and conditions, which didn’t make sense. As she waited for those folks to accelerate the recovery process, she worried: Pretty much all of her cake sales come from customers who see her new menu drops on Instagram.

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A Looming Menace for Restaurants: Winter Is Coming

EATER

Still struggling to recoup shutdown losses, businesses now must survive the harsh blow of cold weather It happened around Labor Day weekend, the spiritual end of Midwestern summer. School was about to go back in session and those waking up early found that it was no longer sunny and sweltering at 7 a.m.

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MRM Research Roundup: Mid-Year 2024

Modern Restaurant Management

“Both full-service and fast food restaurant customers are skewing a bit more toward higher income levels and college graduates,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. Olive Garden is next among major chains, up four percent to 83.

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