EATER

MARCH 12, 2025

Served in the high-energy cocktail lounge and sometimes paired with Champagne, its definitely an elevated experience, he says. Despite the initial intentions, the hot dog tower has resulted in extra work for one Trinas employee.

Social Media 296

Social Media Sports Bar Employee Relations 296

Modern Restaurant Management

JANUARY 23, 2023

La Vida Hospitality believes in working as smart as you play, and encourages employees to Enjoy The Ride, a tried-and-true mantra for our approach to the work-life balance. We believe it starts with the definition of what you want your organizational culture to be. How do you practice what you preach?

Coaching 495

Coaching Employee Relations Hospitality Social Media 495

Modern Restaurant Management

JULY 24, 2020

Payroll was to be looked at per employee and was limited to $100K on an annualized and pro-rata basis. 75% of overall forgiveness was to be for payroll costs, reduced in relation to loss of headcount or wage decreases per employee in excess of 25%. So how could they pay their employees?

Employee Relations 538

Employee Relations Food Supply Government Small Business 538

Modern Restaurant Management

NOVEMBER 17, 2020

This is everything related to work. Some attributed their success to more marketing, since the top franchisees definitely invested in promoting their business. The wealthy franchisees I meet definitely have superior operations. Managing employees isn’t just about directing them; it’s about inspiring them.

Franchise 476

Franchise Franchising Operations Definition 476

Modern Restaurant Management

JANUARY 31, 2024

I think that’s definitely part of it. On a related note, I also expect more operators will invest in AI voice services to answer phones and handle frequently asked questions such as hours and policies. Labor : From a labor standpoint, 2023 was a relatively good year for operators.

2024 510

2024 Online Ordering Website Management Inventory 510

Culinary Cues

JULY 23, 2020

Let there be no question that strength that also demeans, discounts, segregates, disrespects, and undermines others is actually the definition of underlying weakness. Chefs, by the definition of the role, are leaders of a team, the face of a kitchens integrity, and the role model for others to follow. Grace in Business.

Leadership 449

Leadership Definition Employee Relations Training 449

Modern Restaurant Management

NOVEMBER 11, 2020

Others have brought employees back that were only temporarily furloughed and have questions about accrued sick leave. The high turnover rate in the restaurant industry is just one of the reasons good record keeping and employee handbooks are so important, but they are especially critical now.

Kitchen Safety 553

Kitchen Safety License Restaurant Law Food Safety 553

Modern Restaurant Management

JULY 29, 2024

The Florida Supreme Court case dealt with the state's comparative fault statute, section 768.81, and whether it applies to lawsuits against vendors who willfully and unlawfully sell alcohol to underage patrons, resulting in the patron’s intoxication and related injury. " First, what does “dram shop” mean?

Bar 495

Bar Restaurant Law Point of Sale Beverage 495

Modern Restaurant Management

SEPTEMBER 6, 2022

Ahead of this year’s football season, the team at Society Insurance has put together the top four tips on how a restaurant and/or bar can protect themselves, their patrons and their employees as well as create a safer environment for football season and beyond. Understand Your State’s Dram Laws.

Bar 451

Bar Insurance Restaurant Law Point of Sale 451

Modern Restaurant Management

MARCH 3, 2023

Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. million by 2030. million by 2030. out of 100.

2023 510

2023 2022 Consumer Goods Point of Sale 510

EATER

JULY 30, 2020

In many cases, the employees’ personalities were turned into their personal brands. I have definitely felt pressure to keep non-Mexican-cooking stuff off of my social media, and my old blog.”. BIPOC in food media are routinely not considered for assignments about things that don’t directly relate to their ethnicity or race. “I

Social Media 356

Social Media Employee Relations Magazine Food Order 356

Culinary Cues

DECEMBER 5, 2019

From a personal perspective, I look back at how my professional vision evolved and how the decisions made in relation to that vision allowed me to stay the course. When we relinquish our responsibility for this then we accept that other people and situations are able to over-ride our free will and ability to move in one direction or another.

Inventory 71

Inventory Employee Relations Take-out Training 71

Modern Restaurant Management

MARCH 12, 2024

The United States District Court in the Eastern District of Texas handed down a summary judgement decision, vacating the National Labor Relations Board’s 2023 Joint Employer Rule. Chamber of Commerce, to sue the National Labor Relations Board (NLRB) over its new Joint Employer Standard. Circuit Court.

2023 252

2023 Employee Relations Restaurant Law Franchise 252

7 Shifts

DECEMBER 6, 2023

per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. Employers need to be aware of the changing minimum wage in relation to tip laws: As the minimum wage changes, so do the specifics around when, whether, and how much of a tip credit the employer may take. What counts as a tip?

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2023 221

Modern Restaurant Management

APRIL 15, 2020

Transparency into work environment precautions – Many restaurants and stores are publishing the precautions they are taking to ensure the safety of customers and employees. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. Gift Card Sales Boom. ” Read more here.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

MARCH 31, 2020

Develop a communication plan with your employees that includes up to date info on the virus and keep communication open and morale up. Various terms in your policy will have specific definitions provided for in your policy, so retaining an expert to review your policy and consult with is always recommended.

Insurance 307

Insurance Government Employee Relations Small Business 307

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Sling

JUNE 5, 2020

Human resource planning (or HRP for short) is the ongoing process of systematically planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees. As we mentioned earlier, human resource planning is about matching the right employees with the right jobs in your business. Employee relations.

Definition 88

Definition Employee Relations Communication Recruiting 88

The Restaurant Group

FEBRUARY 14, 2025

Gross Profit Margin Definition of Gross Profit Margin Gross profit margin shows the money left after subtracting the cost of goods sold (CoGS) from total sales. Labor Cost Percentage What Labor Cost Percentage Indicates Labor cost percentage shows the portion of your revenue spent on employee wages, benefits, and taxes.

Point of Sale 78

Point of Sale Loyalty Program Customer Service Inventory 78

Modern Restaurant Management

AUGUST 5, 2020

Ervin Cohen & Jessup launched a Food, Beverage and Hospitality practice to more efficiently advise industry-related clients to recover from the devastating financial and logistical impacts of the coronavirus pandemic and beyond. Delightree app can also streamline employee onboarding. ” Onosys and ItsaCheckmate Partner.

Food Safety 528

Food Safety Mobile Ordering Online Ordering Kitchen Safety 528

7 Shifts

FEBRUARY 4, 2021

Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I From the simple schedule builder, to shifts published right to an employees’ mobile device, Book was able to save valuable time to get back into other aspects of shop management. “[Now], was a pain. We were using MICROS pre-COVID.

Operations 370

Operations Book Small Business Communication 370

EATER

FEBRUARY 10, 2022

The company hasn’t exactly been welcoming of these new unions, and organizers say that Starbucks has engaged in a wide range of union-busting practices, from actively encouraging employees to vote against unionizing to allegedly firing workers who were involved with union organizing. The NLRB rejected that request.

Employee Relations 260

Employee Relations Certification Government Definition 260

7 Shifts

DECEMBER 6, 2023

per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. Employers need to be aware of the changing minimum wage in relation to tip laws: As the minimum wage changes, so do the specifics around when, whether, and how much of a tip credit the employer may take. What counts as a tip?

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2023 195

EATER

JANUARY 28, 2021

Paramount to the concept’s success is employee safety. The concept began as an offhand comment chef Aidan O’Neal made at an April public relations meeting in response to the pandemic. For others, anything a customer might need during the meal — more drinks, napkins, or condiments — just requires a quick call to the front desk.

Hotels 343

Hotels Fine Dining Dine-in Front of House 343

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 2, 2022

There is a reason large restaurant chains have whole segments related to marketing and other promotional material. You have a team of partners, employees, and colleagues. These don't fit in a category—and it's definitely on purpose. But you don't need the resources they have to make a good name. Unique Restaurant names.

Social Media 390

Social Media Customer Experience Food Truck Back of House 390

Goliath Consulting

JULY 21, 2019

This helps establish your brand in a way that is relatable to your customer and provides them with an overwhelming sense of value. This can include the music being played, the employee attitudes, lighting, interior design fixtures, and of course the quality of food. Understand that your brand is indefinite and amorphous.

Employee Relations 186

Employee Relations Customer Service Customer Experience Email Marketing 186

7 Shifts

APRIL 26, 2023

There's definitely been a deeper segmentation relative to what I had first entered into the market as. View this post on Instagram A post shared by 7 Leaves Cafe (@7leavescafe) But last but definitely not least is really just trying to find the right team member base that elevates our brand and meets the needs of our customers.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

EATER

APRIL 21, 2022

Wakefield almost definitely didn’t invent it, but she did popularize it, and it’s incorrect (and patronizing to Wakefield) to imply that the chocolate chip cookie’s rise to glory was any kind of accident. Just like that, the chocolate chip cookie was born, in a highly relatable combination of laziness and pragmatism.

Back of House 260

Back of House Point of Sale Employee Relations Take-out 260

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. We provided and integrated Kur-B the Kurabot into all 50+ locations across the U.S.,

2023 296

2023 Front of House Customer Experience Customer Service 296

Sling

JULY 1, 2021

The dictionary definition of direct labor cost is: Wages incurred in order to produce goods or provide services to customers. The reality of the concept, though, goes well beyond just the hourly rate you pay your employees. Here are the employee’s details: Works full time Paid hourly Pay rate equals $20 per hour Requires 0.5

Definition 78

Definition Insurance Employee Relations Customer Service 78

EATER

SEPTEMBER 29, 2023

The phrase ‘time capsule’ is a wonderful way to describe the interior of Hy’s,” says Bob Panter, the restaurant’s longest-running employee, who started in 1977 as a busser and now works as a guest relations manager. We’ve definitely evolved, and I guess looking at Hy’s in Hawai‘i, it has not been necessary for them,” he says.

Back of House 315

Back of House Fine Dining 2011 Dine-in 315

Black Box Intelligence

APRIL 7, 2025

Preliminary numbers for Q1 2025 show that rolling 12-month turnover for hourly, non-management employees in Full Service restaurants is currently 12 percentage points lower than in the same quarter a year ago. It costs upwards of $2,300 to replace a single hourly, non-management employee).It’s

2025 66

2025 Point of Sale 2024 Fine Dining 66

EATER

FEBRUARY 9, 2022

The coffee giant fired seven employees in Memphis for alleged violations of its policies. Is the union planning to file an unfair labor practices charge , which would allege that these firings are a violation of federal labor law, with the National Labor Relations Board? YUKI IWAMURA/AFP via Getty Images. Yes and no.

Back of House 246

Back of House Employee Relations Management Management 246

7 Shifts

JANUARY 5, 2024

The basics of tip laws in New York New York agrees with federal law on the definition of a tip. Tips belong to the employee, not the employer, and employers can’t take any part of employee tips, with one exception: employers can take a percentage of tips for a valid tip pool.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

EATER

MARCH 11, 2021

That in itself was definitely more thorough than a normal check-in experience.”. It’s still not fully staffed and today counts its employees in the tens, not hundreds. The manager did an awesome job of taking care of us, especially poolside. It’s not all big, flashy packages that move the needle during COVID, either.

Hotels 304

Hotels Travel Outdoor Point of Sale 304