7 Shifts

APRIL 3, 2020

That is what we are going to answer in this blog—providing you with steps you can take right now to reduce your costs and boost your revenue to keep your restaurant profitable during COVID-19. Sides are cheaper than entrees, so the more sides you can peddle through your delivery channels, the more profit you’ll get out of your delivery.

BOH 368

BOH POS Influencer Point of Sale 368

Culinary Cues

NOVEMBER 22, 2022

Whether speaking from a spiritual standpoint, referencing soul music, soul food, or the soul of a restaurant – it is clear that each of these can “transform the moments in our day and bring us closer to living life from a place that sits well with who we are at our core” 1. We not only taste soul food; we feel it.

Back of House 397

Back of House Transportation Café Food Order 397

Embrace the Suck

JUNE 18, 2021

With a never-ending list of things to be done and decisions to be made, one of the greatest challenges we all face as business owners is knowing which of the many things on our plate we should prioritize in order to move our business forward and achieve our goals faster. They are definitely thriving as opposed to just surviving.

Leadership 354

Leadership Small Business Coaching Marketing 354

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. It's, it's definitely more true now than it ever has been.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

MARCH 4, 2022

The food service industry has had a tough couple of years, and a large part of what has kept restaurants afloat has been a move to digitalization. Dine and dashes might not be possible when orders are made over delivery apps, but unscrupulous diners have found a way: ordering a delivery and initiating a chargeback.

Customer Service 237

Customer Service 2022 Food Order Delivery 237

Culinary Cues

DECEMBER 5, 2019

Reflection is food for the soul. What was takes center stage and. Every now and then it is healthy, and yet humbling, to take inventory of what we have done, and where we have been – to dissect those dreams and actions that brought us to where we are, and to relish the opportunities and the challenges that came along the way.

Inventory 57

Inventory Employee Relations Take-out Training 57

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Diners simply don’t want the low food quality that often comes with long menus. These restaurant food trends can directly impact a restaurant’s profitability. Health-Conscious Food Will Dominate Menus. Simplified Menus. Ghost Kitchens.

2022 218

2022 Customer Service Online Ordering Website Management 218

7 Shifts

OCTOBER 15, 2020

Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. Organizations supporting & advocating for restaurants Thankfully, many organizations have come out in full force to support the struggling restaurant industry.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

APRIL 29, 2021

“Wages across the country are definitely up for the industry, in virtually every location. “We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. . Customers can order and pay without speaking to a human and a runner delivers the food.

Fast Casual 221

Fast Casual Hiring Online Ordering Front of House 221

Modern Restaurant Management

MARCH 20, 2020

If you’re like me, chances are you’ve probably ordered food online or through an app at least once in the last couple of weeks. We’re not alone — market research company Frost & Sullivan projects that online/mobile ordering will be a $200 billion dollar industry by 2025.

Online Ordering 216

Online Ordering Email Marketing Franchise Franchising 216

Modern Restaurant Management

JULY 22, 2021

First of all, with so many people still working from home and taking regular video calls instead of meetings, breakfast and lunch demand has significantly dropped. Diners finally realized how much they can actually save by not eating out. Online Ordering Will Continue to Thrive. Make the Most Out of Data.

Allergens 208

Allergens Online Ordering Fast Casual Food Safety 208

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 13, 2022

This guide sets out six tips for improving your restaurant efficiency that can be implemented immediately and cheaper to your pocket. Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur.

Front of House 218

Front of House Kitchen Safety Customer Service Point of Sale 218

7 Shifts

SEPTEMBER 10, 2019

7shifts] definitely makes what we do more efficient. The fact that our managers are able to schedule based on the availability of the employees, and it's all simple and laid out—it allows us to have our best workers, at the best time, at the most needed time.” High schoolers do not always have the best grasp of their own schedules.

Franchise 272

Franchise Franchising Seasonal Menu Management 272

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Consumers ordering deliveries still want to make sure it feels like they are treating themselves.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

DECEMBER 29, 2020

2020 threw unprecedented challenges our way, causing chaos throughout the food and beverage industries. In order to survive, restaurants needed to rethink the way they do business with many turning to technology to keep them afloat. Go All Out with Online Ordering. One way is to embrace the wonders of technology.

2021 208

2021 Technology Online Ordering Email Marketing 208

7 Shifts

JULY 8, 2023

Take Johnny Zela, who tended the bar with Joe at the very beginning of Condado. Artinian: "Not to be overly cliche, but I think aligned values has always been sort of a standard definition of culture. And you could take a person like myself at $4.13 I mean, huge, huge lines out the door. Just phenomenal.

Hiring 273

Hiring Back of House Take-out Training 273

7 Shifts

DECEMBER 6, 2023

Tip laws differ from national standards in some areas, and staying on top of potential changes as bills make their way through the legislative process takes time and energy. The Colorado Overtime and Minimum Pay Standards Order (COMPS order) #38 defines who is considered a tipped worker in the state. per hour.

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2023 221

Modern Restaurant Management

JANUARY 6, 2023

Operating costs are significantly lower since you don’t need to worry about renting out a large space. All you need is a line cook or two to prepare the food. A big pro: the food is generally cheaper. The communal experience is what turns good food into a great meal. Dining out gives you that excuse.

Customer Experience 189

Customer Experience Food Order Dine-in Delivery 189

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. Pro tip: many will be tempted to do more than they should.

Sustainability 196

Sustainability Book Food Supply Waste 196

Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. Many sidewalks slant out toward the street. Create an outdoor service station and contactless menus, ordering and payments available. Set seating times.

Outdoor 203

Outdoor Fine Dining Dine-in FOH 203

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising. What results did you find surprising and why?

2024 203

2024 Online Ordering Website Management 2023 203

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Easy online ordering – Easy online ordering was nearly tied for second.

2020 196

2020 Point of Sale Fast Casual Online Ordering 196

7 Shifts

NOVEMBER 5, 2019

Google My Business is a free tool you can use to manage your Google Search and Google Maps presence without taking potential customers to a website or a listing account. It features AI food image recognition and grouping of uploaded customer photos. Halal food. What is a Google My Business Account? Vegan and vegetarian options.

Website Management 253

Website Management Customer Service Customer Experience Book 253

Modern Restaurant Management

DECEMBER 16, 2021

Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Restaurants can soften the impact of the labor shortage in 2022 by doubling down on retention, shaking up the traditional business model and taking advantage of technology to increase efficiency and streamline the dining experience.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Transact

OCTOBER 25, 2022

But Taco Mac’s road to growth faces many of the same challenges that other brands are encountering in 2022: labor has never cost more, and it’s difficult to properly staff a restaurant in order to keep up with demand. We’re definitely the same as everyone else in that we’ve had to find ways to do more with the same or fewer team members.”.

Sports 147

Sports Bar Back of House Food 147

7 Shifts

DECEMBER 6, 2023

Tip laws differ from national standards in some areas, and staying on top of potential changes as bills make their way through the legislative process takes time and energy. The Colorado Overtime and Minimum Pay Standards Order (COMPS order) #38 defines who is considered a tipped worker in the state. per hour.

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2023 195

Embrace the Suck

APRIL 18, 2022

There are also some that thrive (15%) and the elite few that drive their market (5%)… these top two categories came out of the pandemic stronger because they focused on the right things. I don’t know about you…but I’ll take that 20% profit restaurant model every time! I should get on online ordering.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. On our first day, we had a line out the door of guests and ran out of oysters to sell. It was definitely a learning experience for myself and the rest of the team as we banded together to turn this hectic situation into a positive one.

Back of House 189

Back of House Front of House Communication FOH 189

Modern Restaurant Management

SEPTEMBER 18, 2020

Additionally, plant-based and immunity-boosting foods, sanitation and outdoor dining has accelerated to an all time high. Nourishment will need to be more nutritious, and food consumption will need to be more functionally driven. Nourishment will need to be more nutritious, and food consumption will need to be more functionally driven.

Food Truck 203

Food Truck Outdoor Food Safety Dine-in 203

Cheetah

SEPTEMBER 23, 2021

COVID-19, supply chain issues and rising food prices have placed the future of major broadliners at risk. Operators who are opting out of the traditional big supplier-small restaurant relationship have good reason to do so. Heck, it might even feel good to know you’re a small cog in the food supply machine.

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

Next Restaurants

JULY 16, 2021

When luring in customers with the aroma of cooking food is not an option, the next best thing is to tempt them with photos. All you need is a good enough smartphone camera, some quick tips , good food, and you’re ready to go! When shooting food, stay by a window or find the best light source. Image credit: D omonique Ansel.

Food 172

Food Social Media White Paper Sourcing 172

Cheetah

JANUARY 30, 2022

Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. Supply chain disruptions , coupled with the unprecedented use of gloves and masks, and the 130% increase in take-out and delivery orders, have caused a packaging shortage. Restaurant Supplies.

Supplies 148

Supplies Food Supply Compost Back of House 148

Cheetah

JANUARY 30, 2022

Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. Supply chain disruptions , coupled with the unprecedented use of gloves and masks, and the 130% increase in take-out and delivery orders, have caused a packaging shortage. Restaurant Supplies.

Supplies 148

Supplies Food Supply Compost Back of House 148

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead.

2023 203

2023 2022 Consumer Goods Point of Sale 203

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across Frequency is rising fast too, and 43 percent of US consumers plan to visit venues more often than they did in 2019—nearly twice the number who will go out less (22 percent).

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

7 Shifts

APRIL 26, 2023

There's definitely been a deeper segmentation relative to what I had first entered into the market as. And so the biggest change for me is how the customer expects to receive the experience, not only food, but just the way that they interact with the brands. And so our customers and our team members are a reflection of one another.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195