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Expanding the Definition of Value

Modern Restaurant Management

Loyalty programs and promotions drive traffic – 70 percent of operators say loyalty programs increased customer visits in 2024. Loyalty programs are also providing value for both the operator and the consumer. Loyalty programs are also providing value for both the operator and the consumer.

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Lessons from the Pandemic: What Restaurants Need to Know Now

Modern Restaurant Management

The findings tell a story of shifting behaviors, digital transformation, and a new definition of value in dining. Loyalty programs and app-exclusive deals. Digital transactions drive higher spending—brands that invest in loyalty programs and app-exclusive deals will increase repeat visits.

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Boosting Your Restaurant Business During the Pandemic

Modern Restaurant Management

COVID-19, in that regard, has definitely changed the future of restaurants. If you have not put in a takeout or delivery program, it's not too late. Many restaurants have lists of their existing customers who filled out feedback forms or who signed up for a loyalty program. COVID-19 Hygiene Measures.

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How to Find the Target Market for Your Restaurant

ChowNow

How to Research and Identify Your Ideal Customers Now that you understand the key factors that give you a broad definition of your target market, the next step is gathering real data to pinpoint exactly who your ideal customers are. Next, lets explore how to research and identify them with real data.

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NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

Research has long suggested service with a smile reinforces the relationship between restaurant and customer, increasing tips and loyalty. With 38 percent of consumers noting they will be ordering carryout instead of dining out and 28% ordering delivery instead of dining out, contactless options will definitely be here to stay in 2022.

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. With technology at the forefront of restaurant operations, we think there will be an increase in branded mobile apps along with a rise in loyalty programs.

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For Restaurant Owners, Cybersecurity is a People Problem 

Modern Restaurant Management

Following suspicious email links and attachments, for example, falls precisely into that definition. A year later, hackers were able to breach Dunkin Donuts online loyalty rewards program, stealing and subsequently selling thousands of user accounts on the dark web.