ChowNow

MARCH 21, 2025

Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Simplified Menus. Menu variety plays a substantial role in every dining experience. Health-Conscious Food Will Dominate Menus.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

DECEMBER 29, 2020

While the year is now nearly over, with more new cases of Covid-19 continuing to surface each day, the current challenges are most definitely going to spill over into 2021. Digitize Your Menu. With the onset of the pandemic, many restaurants pared down their menus in order to avoid food wastage and reduce costs.

2021 520

2021 Technology Online Ordering Email Marketing 520

Modern Restaurant Management

APRIL 4, 2025

And the truth is, I opened it too quick and majority of the people in that location didn’t have an appreciation for the menu items that we were offering that the time. Location definitely matters. When rolling out a menu item, it’s great to get a “foodie” influencer to come and review.

Social Media 221

Social Media Customer Service Customer Experience Influencer 221

EATER

MARCH 12, 2025

Enter the hot dog tower, a two-tiered assortment of five hot dogs, fries, and sauce that joined the menu in January. The concept fit into the menu of American comfort food that people loved at Trinas, and since hot dogs and fries were already two of the bars best-selling items, the new addition didnt give the kitchen extra work.

Social Media 310

Social Media Sports Bar Employee Relations 310

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. Visit your local Dickey’s and let our experienced pitmaster help you pick out your fan-favorite BBQ menu items for your Big Yellow Box. Nashville Kick.

2023 251

2023 Menu Back of House Seasonal Menu 251

Modern Restaurant Management

JUNE 26, 2024

They don't want to be left in the dark, squinting at static, outdated menu boards. High-definition digital menu displays are a must, allowing you to showcase mouth-watering images of your offerings and update content in real time. They don't want to be left in the dark, squinting at static, outdated menu boards.

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

FEBRUARY 26, 2020

nuts, avocados, eggs, salmon) found it hard to meet that definition. So the FDA in 2016 began the public process of considering a new definition for “healthy.” There will undoubtedly be a period for compliance as there was with the menu-labeling rule on calorie identification. nachos may reduce anxiety).

Definition 522

Definition Food Safety 2019 Reference 522

Modern Restaurant Management

JANUARY 7, 2021

Highlight Your Menu. Most customers want to look at the menu before heading to a specific restaurant to eat. With this in mind, you can highlight your menu items through a video. You can use video in your email to promote specialty drinks, seasonal menu items, employees’ or chef’s favorite dishes.

Email Marketing 572

Email Marketing Marketing Customer Experience Seasonal Menu 572

EATER

APRIL 26, 2022

When Dirt Candy, chef Amanda Cohen’s industry-leading vegetarian restaurant in New York City, introduced its spring menu this month, diners found an interesting new addition. This menu update is “something I’ve always wanted to do,” Cohen says. What was your menu development process like before, and how was it different this time?

Menu 246

Menu Back of House Front of House 2008 246

Modern Restaurant Management

JUNE 27, 2022

Regardless of whether this is proper dinnertime etiquette, the truth is that most people can pull out their smartphone to read through your menu just as easily as perusing a physical menu. Here are five reasons why you should stick with QR code menus instead of pulling those plastic menus out of storage.

Online Ordering 508

Online Ordering Customer Service Fast Casual Recycling 508

Modern Restaurant Management

FEBRUARY 9, 2022

Co-owner and Chef Russell Davis designed a sophisticated and fun lunchtime menu for the occasion. “They create an opportunity for friends to make definitive plans to get together to enjoy something more compelling than just a lunch or dinner date. ” photos courtesy of Eliza Restaurant & Bar.

Events 474

Events 2010 Social Media Reservations 474

EATER

MARCH 14, 2025

Arbys has a limited time menu of crispy fish sandwiches. Lent does not involve an outright fast, nor is it a one-day-only observance, which allows restaurants to design a specific menu around the food observers eat throughout the weeks-long period. Its difficult to estimate just how many Americans observe Lent.

Seasonal Menu 295

Seasonal Menu Dietary Restrictions Catering Social Media 295

Modern Restaurant Management

JULY 12, 2022

Blue and yellow dominate the décor and the menu features traditional Ukrainian fare including borscht, Varenyky and Syrnyky. How did you create the menu? The Ukrainian menu of Barva restaurant will reflect homemade recipes from different regions of Ukraine, but also the fact that my boyfriend is vegan.

Marketing 474

Marketing Definition Menu Specials 474

ChowNow

JANUARY 23, 2025

1) Pop-Up Collaborations Partner with other local businesses, like a bakery, brewery, coffee shop, roastery, or food truck, for exclusive menu items or drinks. This can be as big or small as youd likefor example, you could connect with a local distillery and use their spirits for one cocktail or develop an entire menu around it.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

SEPTEMBER 18, 2020

. “There’s a definite connection between superfoods and our immune system,” said Tara Gidus Collingwood, founder of Diet Diva, a nutrition consulting company that advises restaurants, senior executives and professional athletes across the U.S. As restaurants resume operations, the time is ripe to make impactful changes.

Food Truck 508

Food Truck Outdoor Food Safety Dine-in 508

Modern Restaurant Management

MARCH 31, 2022

Cardboard and static signage, antiquated Menu boards, aging sound systems, and a lack of customer engagement throughout their purchasing experience just doesn’t cut it anymore. I don't believe there is a more powerful medium than a strategically placed Scent Platform BEFORE the Speaker-Post and Menu Board.

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

Culinary Cues

DECEMBER 12, 2021

Finding the right concept, building in the right location, finding, and training the best staff, nurturing the team, and creating a menu that reflects the needs of the guest and the passion of the cook is only the beginning. There is a definitive difference between hearing to respond vs. listening to learn.

Restaurant Law 465

Restaurant Law Education Definition Social Media 465

EATER

NOVEMBER 17, 2022

It’s that out-of-place feeling that The Menu , a new film from Succession director Mark Mylod, mines to terrifying effect. Starring Nicholas Hoult, Anya Taylor-Joy, and Ralph Fiennes as chef Julian Slowik, The Menu is a terrifying exploration of the excesses of upscale dining. MM: I am definitely not. It’s just so intense.

Fine Dining 246

Fine Dining Menu Influencer Dine-in 246

Modern Restaurant Management

JUNE 30, 2023

One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

AUGUST 5, 2022

The increasing tendency of consumers to eat plant-based food outside their homes too is changing the menu cards of QSRs across the globe. Burger King’s All Vegan Menu. This will help QSRs to widen their menu and offer a variety of plant-based food products. In the upcoming years, especially across the U.S.

2030 450

2030 Customer Experience 2022 Innovation 450

Modern Restaurant Management

OCTOBER 26, 2022

"The Menu" hits the screens next month and chefs are already dishing about the black comedy focused on fine-dining. “Watching Ralph Fiennes’ portrayal of a respected chef in, 'The Menu,' definitely reminded me of working in high-end kitchens. Here are what some shared with us.

Fine Dining 442

Fine Dining Social Media Dine-in 2000 442

Modern Restaurant Management

SEPTEMBER 17, 2020

By definition, running a restaurant involves a degree of professionalism in terms of kitchen skills. Introduce New Menu Items. Last but not least, YouTube is a platform of choice to introduce new menu items. Teach Professional Skills.

Marketing 508

Marketing Social Media Food Supply Back of House 508

Modern Restaurant Management

JANUARY 31, 2024

Even our Diner Trends Report found that a whopping 84 percent of restaurant goers always or often look up a restaurant menu ahead of time, and 79 percent always or often look at a restaurant’s website. Inventory : Generally, when food costs go up, operators will raise their menu prices by a small amount.

2024 508

2024 Online Ordering Website Management Email Marketing 508

Modern Restaurant Management

OCTOBER 31, 2019

Maybe someone wants to showcase your menu to their friend, add a social media sharing icon via AddThis. More content at a person’s fingertips can definitely drive sales and drive interest. Last but definitely not least, make sure your info is structured so Google knows what is what. Responsiveness and Mobility.

SEO 318

SEO Social Media Email Marketing Point of Sale 318

Modern Restaurant Management

DECEMBER 16, 2021

The key in achieving an omnichannel strategy is heavily dependent on IoT solutions; connected and smart technology to deploy systems like self-order terminals, interactive menu boards, drive-thru automated kiosk and delivery systems. pickup, delivery, drive-thru, ghost kitchens). Use Data and AI to Reach Out and Touch Your Customers.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

MARCH 22, 2022

As they struggle to find new hires, they've been forced to cut hours of operations, remove menu items, and even pay " $50K per annum to wash dishes." While robot assistance is still in its early stages, it will definitely continue to grow and become more sophisticated.

Mobile Ordering 507

Mobile Ordering Social Media Online Ordering Customer Service 507

Culinary Cues

MAY 3, 2023

Where we fall short is in the details of that menu, the complements, the “tag along” ingredients. What is the definitive difference between good and incredible pizza? Bread doesn’t try to out-perform the center of plate or negotiate to take over the verbiage on a menu, but it is the hitmaker. OUTSTANDING BREAD!

Food Truck 474

Food Truck Customer Experience Take-out Food Supply 474

Modern Restaurant Management

MARCH 8, 2024

"As a result, we've opened up our ranch menu option to items across the board. At our restaurants, we're definitely seeing ranch as a major add-on to our apps. SpotOn pulled the numbers to see just how much Americans love Ranch — 2.4 in Murrysville, PA. "As

Online Ordering 493

Online Ordering Definition 2021 Menu 493

Modern Restaurant Management

FEBRUARY 7, 2023

Empathize With Delivery Drivers Human beings making their own cost-benefit analyses throughout the course of a demanding day, delivery drivers are by definition independent contractors. While perhaps a consistent feature of your daily business, they are not your employees.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

EATER

SEPTEMBER 11, 2024

So we have to be creative on our menu. But [if] you take a look at the competition, our menu is actually on the lower end of that scale. We’ve definitely seen a downtick in a more happy-go-lucky, free-wheeling kind of clientele. Instead of a filet for steak, we use a butcher cut that people aren’t as familiar with.

Pricing 363

Pricing Back of House Food Order Food Supply 363

Modern Restaurant Management

NOVEMBER 7, 2023

Effective full-funnel marketing strategies are vital for the success of any business, but are definitely the garnish on top for those in the food and beverage industry. Nearly three billion people have a Facebook profile, so your audience is definitely here! They want engaging content that keeps them entertained.

Marketing 508

Marketing Social Media SEO Front of House 508

Modern Restaurant Management

NOVEMBER 3, 2022

Navigate to your Google My Business profile, click the GatherUp plugin from your top Chrome menu, and drop this link into a URL shortener. Pair the links with craft hand-written emails to your customers that had a great experience and ask for their feedback.

Email Marketing 508

Email Marketing Customer Service Website Management Customer Experience 508

ChowNow

OCTOBER 28, 2020

There were definitely fewer hours for everyone, but everybody was employed. Did you make any changes to your menu? I just kept the pillars of the appetizer menu: the meatballs, the artichokes, the Caesar salad. Before things go back to normal, that’s my definition of success at this time. Absolutely.

Online Ordering 370

Online Ordering Customer Experience 2008 Delivery 370

Modern Restaurant Management

MAY 23, 2023

Restaurants can meet changing demands by offering healthier menu options, sourcing more of their ingredients locally, or indeed using technology to provide customers with more information about the nutritional content of their food.

Customer Service 419

Customer Service Dietary Restrictions Delivery Online Ordering 419

Modern Restaurant Management

APRIL 29, 2021

“Wages across the country are definitely up for the industry, in virtually every location. “A customer can read the menu, enter their order and pay for the meal, all from their phone or table device. ” One way to do so: increase menu prices. “The $30 lunch is going to be a reality soon everywhere!

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

DECEMBER 6, 2019

Written KPI parameters and the definition of success should be accessible by all staff members for easy reference. Set up a meeting and invite all staff involved to participate. This helps to ensure support, enthusiasm, and buy-in across the organization. Document the KPIs.

Food Safety 284

Food Safety Catering Fast Casual Food 284