Modern Restaurant Management

JULY 22, 2021

First of all, with so many people still working from home and taking regular video calls instead of meetings, breakfast and lunch demand has significantly dropped. Diners finally realized how much they can actually save by not eating out. Online Ordering Will Continue to Thrive. Make the Most Out of Data.

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Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses.

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2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

MARCH 6, 2020

Online ordering, curbside to-go, self-ordering kiosks, and third-party delivery services dominated the restaurant landscape; these trends were so predominant that you'd now be hard-pressed to find a restaurant that doesn't offer at least one of these services. Will demand for convenient ordering options continue to grow?

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2020 Coaching Front of House Customer Service 515

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising. What can restaurateurs take away from the responses of their fellow operators?

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2024 Online Ordering Website Management Email Marketing 508

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Easy online ordering – Easy online ordering was nearly tied for second.

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2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Consumers ordering deliveries still want to make sure it feels like they are treating themselves.

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Customer Service Dietary Restrictions Delivery Online Ordering 419

Modern Restaurant Management

OCTOBER 19, 2022

In a sector as vast as the restaurant industry, digital marketing becomes a critical tool to standing out among the crowd, especially as Q4 inches closer. SEO is when you optimize online content so that your brand is easier to find when Google crawls the internet for results.

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SEO Social Media Website Management Online Ordering 474

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. CGA’s surveys of consumers in various states have tracked a rise in numbers planning to go out to eat over the next two weeks—to 74 percent in New York, for example, compared to just 34 percent in December 2020. foodservice industry.

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2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

DECEMBER 31, 2024

However, the industry has renewed optimism, driven by the adoption of digital and mobile ordering, menu creativity and heightened expectations around AI. Similarly, 59 percent of respondents believe mobile apps that offer easy online ordering will have the greatest impact on operations over that same time period.

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Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

DECEMBER 21, 2020

Yet at the same time, every marketer blasted out email updates “we’re in this together” filling consumer’s inboxes, rendering email virtually ineffective and driving down open rates from the pre-pandemic abysmal 20 percent. When you give back to the community, the community takes care of you.

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2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

AUGUST 5, 2020

The product will be rolled out in phases, with an introductory product available in the North American market in the coming weeks. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. ” Tyga Bites Launches. .

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? We searched high and low for every restaurant event idea out there, then boiled them down to what we believe are the most exciting and effective restaurant events to keep regulars ecstatic and new customers talking. Has your restaurant hit a plateau?

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Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

AUGUST 19, 2020

" Take a listen here to learn about Scott Patterson's entrepreneurial venture into the world of coffee and reach out to Castiglia with any topic or guest suggestions at bcastiglia@modernrestaurantmanagement.com. The user has full control over their account and can opt out of the secure service at any time. 20 at 4 p.m.

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Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

FEBRUARY 7, 2020

Word of mouth publicity might once have been enough to persuade diners your restaurant was the best in town, but nowadays you need to make sure your business stands out online, too. The battle for customers is being won and lost online. Here, I'll share my top tips for getting your catering site to the top of the SERP.

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Mobile Ordering SEO Customer Experience Online Ordering 361

Modern Restaurant Management

JULY 7, 2020

and BurgerFi International entered into a definitive agreement at a $100 million purchase price to combine and form BurgerFi International, Inc. Deciding to close your doors: Whatever you decide, make sure all employees understand the steps you are taking to ensure top safety and health standards. Click here for loan-level data.

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Mobile Ordering Restaurant Law Seating Customer Service 481

EATER

JUNE 4, 2024

For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. French restaurants close more often than American ones, so making a reservation is also a good way to find out if they’re open before you cross town. This is poor form.)

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Fine Dining Reservations Seating Online Ordering 304

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. It's, it's definitely more true now than it ever has been.

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Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

SEPTEMBER 14, 2021

Stepping out of operations, he became a Point of Sale (POS) Technician in 1984, and three years later was promoted to POS Manager, where he managed the IT team for Michigan, Ohio, Pennsylvania, and Northern Indiana. “We know that seismic changes continue to take place within the food and media industries.

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Food Tip Distribution Guest Recovery Food Safety 433

7 Shifts

FEBRUARY 5, 2021

There’s a wide range of options available that take the entire process online. Audience management software keeps track of your repeat customers and their orders, dietary preferences, favourite drinks, and more, and keeps it all in one centralized place. My life has definitely gotten more organized and easier,” he says.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

EATER

NOVEMBER 9, 2020

To mitigate losses, some restaurants are throwing everything they have at virtual expansion, creating entirely new brands that live online. Ordermark, a software company that helps restaurants manage online orders and host virtual brands from their existing kitchens, recently received a $120 million investment.

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2030 Consumer Goods Online Ordering Delivery 361

Modern Restaurant Management

NOVEMBER 13, 2023

99 cents, and are added to orders that exceed a minimum cost. By instituting these fees, point-of-sale companies are undermining restaurant profits every time a customer places an online order. Unfortunately, these fees discourage customers from ordering in the first place. Have you looked at ordering food online lately?

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Point of Sale Back of House POS Customer Service 309

EATER

JANUARY 21, 2021

Before the pandemic, restaurants like Gado Gado were able to anticipate how much food to order and how to schedule staff by understanding and tracking the seasonal fluctuations in business. At his restaurant Takoi, Greenhill executed roughly 100 subscription orders when he debuted the option on Table 22 at the beginning of December.

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Seasonal Menu Online Ordering Point of Sale Back of House 315

ChowNow

JANUARY 17, 2020

This is why branded, commission-free online ordering will be instrumental as you open your doors. . These apps usually don’t require any upfront investment, but instead take considerable—sometimes even ruinous—commissions on every order. Why GreCo Opened Their Doors With Online Ordering. Get an app.

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Online Ordering Mobile Ordering Email Marketing Food Order 195

ChowNow

MARCH 10, 2021

When you’re researching online ordering providers like ChowNow for your restaurant, you’re bound to have questions. There’s a whole lot of information out there, and you definitely don’t have the time to parse through it all. ChowNow builds restaurants their very own online ordering systems.

Online Ordering 195

Online Ordering Email Marketing Loyalty Program Website Management 195

Modern Restaurant Management

JUNE 28, 2024

percent), and In-N-Out Burger (-2.59 With customers seemingly viewing dining out a luxury, restaurants that can differentiate themselves in terms of quality and value will have a competitive advantage.” Uber Eats, at 74, edges out the other reported brands, DoorDash (73) and Grubhub (71). percent), Wendy’s (-3.24

2024 294

2024 Mobile Ordering White Paper Customer Service 294

EATER

SEPTEMBER 3, 2020

The shame of going out to eat during the pandemic is enough to scare people off posting their meals on Instagram, but not enough to keep them out of restaurants Last weekend I accidentally ate out for the first time since March. I know, as the pandemic trudges on, that dining out is risky, not just to myself, but to others, too.

Social Media 315

Social Media Back of House Outdoor Dine-in 315

EATER

JULY 30, 2020

Branding oneself as the creator of a viral dish (“ the stew ,” “ the pasta ”) or crafting an identity around a quirk or personality trait , all but eliminates the need for bona fide experts, allowing the internet-friendly celebrity chef to take their place.

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Social Media Employee Relations Magazine Food Order 356

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 31, 2019

Traditional restaurants are already seeing profit losses between eight and 25 percent when using food delivery services such as Uber Eats, we expect more restaurants to prioritize finding solutions that allow them to incorporate delivery methods and meet demand, without losing out on revenue. Dark kitchens gain more real estate.

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2020 Kitchen Safety Consumer Goods Point of Sale 345

ChowNow

NOVEMBER 4, 2020

Emily Plotkin : Normally, when we have conversations with our clients, whether they’ve just started with us or have been a partner of ours for years, we always speak about online ordering as a certain aspect of their business. For example, I had a client who wanted to drive weekday orders by capitalizing on mobile app downloads.

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Online Ordering Mobile Ordering Social Media Seasonal Menu 195

EATER

OCTOBER 11, 2023

It feels like the definition of More. The idea of making a whole meal out of pepperoni teeters on the line between delightful and stupid, but Bad Roman’s offering seemed unlike most restaurants that are given the TikTok treatment, I felt a call. Mr. Lippman takes her advice, opening Top of the Muffin to You!

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Social Media White Paper Front of House Take-out 330

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

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Franchise Franchising Leadership Beverage 450

EATER

JANUARY 26, 2021

The pandemic has demanded adaptation; since March 2020, restaurants and bars across the country have navigated through the COVID-19 pandemic by transforming into online groceries, outdoor dining destinations, meal-kit providers, and more. We placed a huge order getting ready for St. It definitely added up,” Zacklan says.

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Food Outdoor Point of Sale Food Safety 246

ChowNow

OCTOBER 2, 2024

Check out our high-level tips for getting started on Instagram, Facebook and TikTok to harness the power of social media marketing for your restaurant. With that kind of an audience, an online presence is vital for restaurants to attract new customers and re-engage existing ones. Promote your preferred ordering channels.

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Social Media Marketing Entertainment Online Ordering 195

EATER

AUGUST 2, 2022

During visits home, my siblings and I like to fish out old bottles like bingo balls and gleefully announce their expiration dates — usually closer to our DOBs than the present day. To boot, home cooking was falling out of fashion. Yet, with $6.3 More than two decades later, the home cook has returned with vigor.

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Consumer Goods Food Order Online Ordering Design 263

7 Shifts

NOVEMBER 5, 2019

Google My Business is a free tool you can use to manage your Google Search and Google Maps presence without taking potential customers to a website or a listing account. It gives you a strong online presence when potential customers are searching for nearby restaurants. What is a Google My Business Account? Halal food.

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Website Management Customer Service Customer Experience Book 253