EATER

NOVEMBER 16, 2023

In addition to figuring out how to make your Thanksgiving food fit into a suitcase and keep it at food-safe temperatures in transit, plenty of folks across the country are also trying to figure out which foods they can — and can’t — bring on an airplane. You definitely want to make sure you have a nice, solid, non-melted ice pack.”

Definition 324

Definition Transportation Travel Back of House 324

EATER

OCTOBER 17, 2024

Now, he’s taking over your dinner table. I can definitely make ravioli [from scratch] and do the whole hand-rolled pasta thing, but really, I think the recipes in this book are for people who want to make good meals without being overzealous. But figuring out all the recipes? It was overwhelming, but we figured it out.

Book 303

Book Back of House Social Media 2025 303

EATER

DECEMBER 26, 2024

Whatever your definition may be, these are the ones that fit ours in 2024. This slightly grown-up take on the classic did it all: It was easy to make, impressive, and crowd-pleasing. I am someone who gets pleasure out of baking a good pie, even if my usual process includes a fair amount of anxiety and self-doubt.

2024 296

2024 Definition Take-out Sustainability 296

Modern Restaurant Management

MARCH 6, 2020

Definitely not.) Now more than ever, restaurant employees are taking their jobs seriously—and restaurants who don't offer employees the benefits of full-time corporate jobs are already seeing higher turnover. In-N-Out Burger extends benefits to its part-time employees. Will we see the return of the Windows 7 Whopper ?

2020 515

2020 Coaching Front of House Customer Service 515

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Restaurant staples such as plastic straws, plastic cups, lids, or take-home bags have people asking why those things are necessary. A ghost kitchen is a restaurant that only operates out of a kitchen with no dining space. Simplified Menus.

2022 547

2022 Customer Service Online Ordering Website Management 547

EATER

MARCH 14, 2025

Its enough for fast-food restaurants to take notice. Now, he attends Episcopalian church, and continues to observe Lent by doing things like carrying Narcan or cash to give out to those who might need it. I have a definite affinity for fish on Fridays which is heightened by the fact that its no longer a weird-feeling moral obligation.

Seasonal Menu 291

Seasonal Menu Dietary Restrictions Catering Social Media 291

Modern Restaurant Management

JANUARY 15, 2021

Given that many are not yet comfortable dining out, restaurant businesses are struggling to make ends meet. COVID-19, in that regard, has definitely changed the future of restaurants. Many restaurants have lists of their existing customers who filled out feedback forms or who signed up for a loyalty program. Delivery and DIY.

Social Media 527

Social Media Loyalty Program Food Safety Fine Dining 527

Modern Restaurant Management

MARCH 4, 2022

This has been invaluable, but any ‘card not present’ (CNP) transaction, in which there isn’t a member of staff taking a payment directly from a customer, opens up restaurants to fraud. Because ‘ransomware as a service’ is taking off so rapidly the barrier for entry for these type of attacks is much lower.

Customer Service 592

Customer Service 2022 Food Order Delivery 592

Modern Restaurant Management

JULY 22, 2021

First of all, with so many people still working from home and taking regular video calls instead of meetings, breakfast and lunch demand has significantly dropped. Diners finally realized how much they can actually save by not eating out. Make the Most Out of Data. Basically, both sides benefit from new technology.

Allergens 520

Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

JANUARY 22, 2025

Enhanced Visualization for Stakeholders : 3D modeling lets tools like BIM take stakeholders inside a virtual, 3D version of the redesigned space. Restaurants that are adding hybrid models offering traditional dining, delivery, and pickup services can use 3D design tools to carve out strategic space for each function.

Design 221

Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

AUGUST 28, 2020

People are taking to the streets to demand justice. People are anxious to get out of their homes, meet friends and family in a safe environment and resume some semblance of normal life. A large work of art is eye-catching by definition. We sacrificed and stayed apart to keep each other safe as the public health crisis unfolded.

Social Media 482

Social Media Food Truck Food Safety Customer Experience 482

Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. Many sidewalks slant out toward the street. Allow employees to take water breaks. Thankfully, outdoor dining is less expensive to build out.

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

Modern Restaurant Management

NOVEMBER 3, 2022

To help you out, here's what this SEO expert has to say. But you’re missing out on a ton of opportunity if you’re not asking your customers for a review of your product or service. But you’re missing out on a ton of opportunity if you’re not asking your customers for a review of your product or service.

Email Marketing 508

Email Marketing Customer Service Website Management Customer Experience 508

Modern Restaurant Management

MARCH 20, 2020

In a security context, human error constitutes unintentional actions – or lack of action – by employees and users that cause, spread or allow a security breach to take place. Following suspicious email links and attachments, for example, falls precisely into that definition.

Online Ordering 540

Online Ordering Email Marketing Website Management Franchise 540

Modern Restaurant Management

JANUARY 26, 2022

To ensure that you’re catering to all types of customers, offer take-home meals and/or cocktails kits if possible. However, it’s important to remember that there’s still a pandemic happening outside our windows, so make sure you take precautions when planning to host a party. Offer Holiday Meal Kits and Cocktail Kits.

Social Media 563

Social Media Seasonal Menu Advertising Events 563

EATER

FEBRUARY 14, 2025

If weeknights are for riffing, Sunday nights are our time to go by the book, giving us a chance to test out our ample cookbook collection. We light candles, put on a themed playlist (a shrimp roll-and-Naragansett date night calls for coastal New England vibes on Spotify, for example), and take our time.

Back of House 196

Back of House Take-out Specials Reservations 196

Culinary Cues

DECEMBER 12, 2021

HOWEVER, this cannot take the chef or cook away from the primary duty of engagement with food, understanding the history and traditions associated with cooking, and being elbow-to-elbow with his or her kitchen team. Now – down to the attributes of a cook for the ages – the cook who stands out as timeless and always to be admired and followed.

Restaurant Law 430

Restaurant Law Education Definition Social Media 430

Modern Restaurant Management

NOVEMBER 26, 2019

With the lowest unemployment rate we've seen in two decades, employers are definitely feeling the fact that we are experiencing a job seekers market. Training new employees is expensive and takes a considerable amount of time. Make a point to appreciate and take great care of your current staff. Tap into Former Employees.

Hiring 472

Hiring Recruiting Restaurant Law Customer Experience 472

Modern Restaurant Management

JANUARY 13, 2022

This guide sets out six tips for improving your restaurant efficiency that can be implemented immediately and cheaper to your pocket. Be conscious of this when taking reservations. Your level of hygiene will affect the perception customers have of your restaurant so this definitely should be your top-most priority.

Front of House 545

Front of House Kitchen Safety Customer Service Point of Sale 545

Modern Restaurant Management

APRIL 29, 2021

“Wages across the country are definitely up for the industry, in virtually every location. Restaurants are switching out dinnerware for full paper and plastic to eliminate the need for a dishwasher (it’s one position but it’s one of the toughest to fill). People were in between jobs or suddenly out of work.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

APRIL 4, 2024

She dives into the real definition and actions required to achieve sustainability from the environmental to the societal to the economical. The book's highlighted advice includes: Pick The Battles to Win – Ganzler helps companies gather, organize, and evaluate myriad issues they could take on.

Sustainability 490

Sustainability Book Food Supply Waste 490

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

JUNE 26, 2024

High-definition digital menu displays are a must, allowing you to showcase mouth-watering images of your offerings and update content in real time. Customers definitely don't want to see long lines and excessive wait times in the drive-thru lane. Does the payment process take too long? Is the menu difficult to read?

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Culinary Cues

MAY 3, 2023

What is the definitive difference between good and incredible pizza? They are out there. People will pay for quality – are you willing to invest the time to find out? It takes time, effort, knowledge, passion, hard work, great raw materials, and total commitment to make outstanding bread – respect this. OUTSTANDING BREAD!

Food Truck 473

Food Truck Customer Experience Take-out Food Supply 473

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. On our first day, we had a line out the door of guests and ran out of oysters to sell. It was definitely a learning experience for myself and the rest of the team as we banded together to turn this hectic situation into a positive one.

Back of House 474

Back of House Front of House Communication FOH 474

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Enabling customers to make an informed decision when they are ordering their food is definitely half the battle.

Customer Service 419

Customer Service Dietary Restrictions Delivery Online Ordering 419

Modern Restaurant Management

SEPTEMBER 20, 2024

But definitely consider getting help. Tables/Chairs vs Booths Here’s a funny thing I noticed over the years: many people think booths take up more floor space, but the opposite is actually true. A four-person booth generally takes up 21 sq ft, where a table and four chairs generally requires 35 square feet.

Fast Casual 450

Fast Casual Uniforms Dine-in Customer Experience 450

Modern Restaurant Management

DECEMBER 29, 2020

While the year is now nearly over, with more new cases of Covid-19 continuing to surface each day, the current challenges are most definitely going to spill over into 2021. Go All Out with Online Ordering. As a restaurateur you need to ensure that your establishment is ready to face the upcoming twelve months and beyond.

2021 520

2021 Technology Online Ordering Email Marketing 520

Modern Restaurant Management

OCTOBER 19, 2022

In a sector as vast as the restaurant industry, digital marketing becomes a critical tool to standing out among the crowd, especially as Q4 inches closer. Local SEO takes all the above tactics a step further to optimize for a specific geographical location. Another great opportunity to boost local SEO is when customers leave reviews.

SEO 474

SEO Social Media Website Management Online Ordering 474

ChowNow

JANUARY 23, 2025

We searched high and low for every restaurant event idea out there, then boiled them down to what we believe are the most exciting and effective restaurant events to keep regulars ecstatic and new customers talking. You can start by ruling out events that wont fit your venue. First, ask what type of event would best fit your venue.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

JUNE 25, 2024

." The most common problem new restaurants face is that they open undercapitalized, inKind CEO Johann Moonesinghe pointed out. As part of its model, the app takes credit in the restaurants it funds and markets and sells high-dollar gift cards to guests. "Just

Front of House 447

Front of House Back of House Employee Relations FOH 447

Modern Restaurant Management

JANUARY 6, 2023

Operating costs are significantly lower since you don’t need to worry about renting out a large space. Seeing people used to be a requirement if you wanted to eat out, and now it’s not. They can help you figure out where you want to eat from the comfort of your couch. Dining out gives you that excuse.

Customer Experience 473

Customer Experience Food Order Dine-in Delivery 473

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Your marketing plan is your restaurant's holy grail, so make sure you take the time to prioritize it.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

ChowNow

MARCH 21, 2025

Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one. Climate & Seasonality: Does the weather impact what people order or when they dine out?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

JANUARY 23, 2023

As leaders who are focused on making our business stronger through thoughtful problem solving, we have had to take a hard look at how to meet that particular challenge. We believe it starts with the definition of what you want your organizational culture to be. We are excited to see where it takes us.

Coaching 493

Coaching Employee Relations Hospitality Social Media 493

Culinary Cues

DECEMBER 26, 2020

This is where the restaurant industry is today, this is where chefs, cooks, and restaurateurs sit in the moment, and this is what keeps us all up at night – challenges without definitive answers. There is plenty of hope and promise to be found in history – so maybe this is a good starting point.

Fine Dining 489

Fine Dining 2008 Kitchen Safety Customer Experience 489

Modern Restaurant Management

SEPTEMBER 18, 2020

“There’s a definite connection between superfoods and our immune system,” said Tara Gidus Collingwood, founder of Diet Diva, a nutrition consulting company that advises restaurants, senior executives and professional athletes across the U.S. It has resulted in a huge shift in dining consciousness.

Food Truck 508

Food Truck Outdoor Food Safety Dine-in 508