Modern Restaurant Management

APRIL 4, 2025

Modern Restaurant Management (MRM) magazine asked Murray for her insights on how and why to change a restaurant’s concept, social media marketing, and more. Location definitely matters. And almost at the end of the segment, they show your address (location), website and social media handles.

Social Media 221

Social Media Customer Service Customer Experience Influencer 221

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. I think that’s definitely part of it.

Online Ordering 508

Online Ordering 2024 Website Management Inventory 508

Modern Restaurant Management

APRIL 7, 2022

” A broad definition of the omnichannel customer might be anyone who comes into contact with your brand at any touchpoint, be it in-store, on your website, on social media, or through email or a newsletter.

Mobile Ordering 537

Mobile Ordering Email Marketing Customer Experience Loyalty Program 537

7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Create an awesome website. You and your team are in full control of your website-use it to tell the story you want! Write a Marketing Plan.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. ” Gagnon noted short-term solutions including sign-on bonuses and quick pay options.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

JANUARY 12, 2021

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with BentoBox Co-Founder and CEO Krystle Mobayeni about the necessity for restaurants to have a mobile-first approach to website design and how the pandemic has made the need for technology even more critical.

Website Management 364

Website Management Definition Technology Communication 364

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. Change management needs to be a top priority.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

7 Shifts

FEBRUARY 15, 2022

In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager. It's, it's definitely more true now than it ever has been. For smaller restaurants, it may just be an owner and general manager.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

JULY 7, 2020

and BurgerFi International entered into a definitive agreement at a $100 million purchase price to combine and form BurgerFi International, Inc. Our team is thrilled to partner with BurgerFi’s senior management to support the numerous growth initiatives underway and to drive operational excellence.”

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

7 Shifts

NOVEMBER 5, 2019

This post will walk you through creating, optimizing, and managing your restaurant business profile not only for single-site restaurants, but also multi-location restaurants and franchises. It even provides a “critic reviews” section from third-party, high authority websites. What is a Google My Business Account?

Website Management 253

Website Management Customer Service Customer Experience Book 253

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Goliath Consulting

APRIL 28, 2020

The topic of switching to self, or in-house delivery has been a widely-debated issue among independents these past couple of years, and it will most definitely be a hot topic as restaurants begin to open their doors again. The company also has a management division that manages full-service restaurants.

Delivery 269

Delivery Food Back of House Franchise 269

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

7 Shifts

FEBRUARY 26, 2021

If you weren’t thinking that much about online ordering before, you definitely are now. These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Without existing apps, this lives on your restaurant’s website.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Lef f , Co-Managing Partner of Ervin Cohen & Jessup. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

The Restaurant Group

FEBRUARY 14, 2025

Gross Profit Margin Definition of Gross Profit Margin Gross profit margin shows the money left after subtracting the cost of goods sold (CoGS) from total sales. High CoGS can eat into profits, so it’s important to manage inventory and control waste effectively. Encourage reservations to manage flow.

Point of Sale 78

Point of Sale Loyalty Program Customer Service Inventory 78

EATER

AUGUST 20, 2024

With more than 4,600 stores across the United States, Walmart is the definition of a retail behemoth. Before arriving in Walmart in July 2023, Coco5 sold directly to consumers via its website, and had expanded into retailers like Amazon and Whole Foods, but neither offered the exposure that Walmart could. at Walmart.

Retail 310

Retail Point of Sale Food Supply 2023 310

Modern Restaurant Management

JANUARY 2, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Based on the current state of the law, businesses must comply with website accessibility requirements for both their websites and mobile apps.

2019 211

2019 License Restaurant Law Website Management 211

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Here are their responses.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

ChowNow

MARCH 10, 2021

There’s a whole lot of information out there, and you definitely don’t have the time to parse through it all. They can take unlimited, commission-free orders for in-store pickup, curbside, delivery, and contactless dine-in through their websites and ChowNow-built mobile ordering apps. . Does ChowNow have account managers? .

Online Ordering 195

Online Ordering Email Marketing Loyalty Program Website Management 195

EATER

JANUARY 27, 2021

So, it was a Sunday morning and if you order directly through our website, it basically sends the tickets directly into the kitchen. We had kind of gotten back to the point of almost a full staff with an outdoor patio, and we had managed to keep our entire staff healthy through the course of many months. Can you explain what happened?

Kitchen Safety 260

Kitchen Safety Food Safety Food Order Outdoor 260

EATER

NOVEMBER 29, 2021

I tend toward homestays as a matter of preference, but a recent summer trip to Portland, Maine, where my family stayed in a remotely managed house, reminded me there are fundamental differences between sharing space and renting it outright. Airbnb declined to provide data on numbers of each listing type on their website.).

Back of House 281

Back of House Travel Website Management Hotels 281

Restaurant Engine

APRIL 9, 2025

This is why its essential to manage your restaurants online reviews effectively. In this article, we look at managing your online reviews and how to turn feedback into positive outcomes. Regularly monitor reviews: Set up alerts or use reputation management tools to stay informed when new reviews are posted.

Management 52

Management Management Website Management Email Marketing 52

ChowNow

OCTOBER 2, 2024

Reinforce your preferred ordering channels with a simple line on most posts such as “find us on <website>!” Including a link to your website or direct ordering platform is a great way to drive orders. Promote your preferred ordering channels. Post updates about your restaurant. Link to your site or menu.

Social Media 195

Social Media Marketing Entertainment Online Ordering 195

EATER

NOVEMBER 3, 2022

It’s exactly what it sounds like — as soon as a player manages a stolen base at any point during any game, Americans are owed a free taco. I text “STEAL A BASE STEAL A TACO” to two separate family text chains; the Taco Bell website christens Schwarber “America’s taco hero.” Stage 1: Enthusiasm. A free taco will be mine! Ew, really?

Download 246

Download 2022 Back of House Website Management 246

Restaurant365

FEBRUARY 25, 2020

While many restaurant owners would like a definitive answer to this question, the average restaurant profit margin varies widely across different types of restaurants. However, make sure to consider the effects on your profit margin by using your restaurant management system to track the financial impact of adding a delivery service.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

EATER

AUGUST 10, 2023

But when she and Andrew bought the business in 2000 — he now handles the legal and financial aspects, while she manages the shop and the marketing — she decided to move slowly, to avoid alienating staff and customers. Her management principles can be best summed up as WWSND: What Would Sarah Nelson Do?

Front of House 246

Front of House Back of House Small Business Customer Experience 246

ChowNow

JANUARY 17, 2020

Tsolakis comments, “I definitely highly recommend getting on the virtual side—there’s a whole other database of consumers out there who are tech-savvy and love apps.” Your Restaurant Success Manager will conduct menu consultations with you to ensure you’re using all the right tactics to increase your revenue.

Online Ordering 195

Online Ordering Mobile Ordering Email Marketing Food Order 195

EATER

JANUARY 25, 2023

Or as Swanson says on its website: “Our chicken stock is made as you would at home, only on a much larger scale.” Costco, when I sent a media inquiry, replied, “Management has no comment at this time.” Per its website, Kerry is “creating a world of sustainable nutrition.” eater It’s soup season, baby!

Email Marketing 290

Email Marketing Kitchen Safety Food Safety Consumer Goods 290

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Customers give the highest ratings to the mobile apps (82) and websites (81) used to place orders.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

EATER

SEPTEMBER 10, 2020

After the pandemic began, they shifted production from gallon bags to jars, and set their website up for online sales. Education is definitely a huge part of our business,” says Oyna co-founder Mehdi Parnia. It was time to look into delivery apps and hire a business manager. Adapting to a new reality.

Food 276

Food Catering Small Business Retail 276

7 Shifts

JANUARY 20, 2023

It's hard enough to manage a higher workload without delivery. And best of all, they're easy to set up and manage. Alternatively, you can also have a sign-up form on your restaurant's website that's easy to find and fill out. Your customers should know that you're open for business and ready to take their orders.

Specials 195

Specials 2023 Social Media Email Marketing 195

Open for Business

AUGUST 10, 2023

Along with kitchen and service staff, you’ll need workers for your restaurant to handle responsibilities like operations, management, administration, and communications. Your business may need specialized roles like a sommelier, reservationist, or private events manager. What are the requirements for those roles?

Hiring 167

Hiring Recruiting Reference Website Management 167

EATER

AUGUST 26, 2021

On its website, Virtual Dining Concepts claims that restaurants that set up ghost kitchens to operate one or more of its brands can expect to see a 30 percent increase in profits. Ghost kitchens may or may not be the future of the restaurant industry, but they’re definitely the present. Does their pay increase?

Dine-in 260

Dine-in Delivery Equipment Front of House 260

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. Press Waffle Co. brings its family-owned restaurant to the SoMa district in the heart of Little Rock.

Franchise 471

Franchise Franchising Food Fast Casual 471