Modern Restaurant Management

DECEMBER 31, 2020

According to a recent study , 44 percent of Americans use food delivery services, and the entire country spends over $100 billion on food delivery in a year. Offering delivery can, without a doubt, lead to more sales for your restaurant. Before signing a contract with a third-party delivery service, ask the following questions.

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Delivery Insurance Customer Service Online Ordering 579

Modern Restaurant Management

JUNE 25, 2021

As other restaurant operators emerge from the worst of the pandemic, amp up their takeout and delivery businesses, and participate in ghost kitchens, they may want to borrow a page from this company’s playbook. Because of the alerts, the restaurants were able to address the problems in time to keep takeout and delivery customers safe.

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Food Safety Delivery Kitchen Safety Food 508

Modern Restaurant Management

DECEMBER 26, 2024

With cashless transactions and delivery services becoming the norm, diners are enjoying faster, more streamlined dining journeys. Delivery platforms increase risks of supply chain attacks The restaurant supply chain is dense, involving food suppliers, payment processors, and delivery services.

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2025 Point of Sale Food Supply 2024 558

Modern Restaurant Management

DECEMBER 17, 2024

– Salad House CEO Joey Cioffi In 2025, restaurant chains will increase their usage of connected equipment to be more responsive, resilient, and ready to meet evolving customer expectations in a data-first, efficiency-focused world.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

SEPTEMBER 10, 2020

The UAV industry is on the cusp of an historic decade with on-demand drone delivery solutions taking flight. Both tech giants like Amazon and Alphabet as well as startups are rolling out new models of aerial delivery in a bid to appeal to consumers’ appetite for quicker, cheaper, on-demand delivery. A New Market Landscape.

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Delivery Consumer Goods Food Safety Food Supply 616

Modern Restaurant Management

SEPTEMBER 24, 2021

Delivery is an essential part of restaurants nowadays, which is why there are more restaurants partnering with third-party delivery services, even if they already have their own in-house delivery. But the only thing harder than managing one delivery system is simultaneously managing two. Monitor Order Sources.

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Delivery Insurance Online Ordering Customer Service 537

Modern Restaurant Management

OCTOBER 17, 2024

Owners and operators should ensure team members are trained to safely use all equipment. They should also know to carefully monitor open flames and store away any sharp or dangerous objects and equipment when not in use. We would also recommend equipment sensors that alert team members of any potential malfunction ahead of time.

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Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

MAY 3, 2022

The food and grocery delivery space is booming – and it shows no signs of slowing down. Data collected from receipts and other publicly available sources in a January report shows a clear takeaway for quick service restaurants (QSRs): percentage-based discounts are winning the food delivery space. Percentage-Based Discounts.

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Delivery Loyalty Program Food Customer Service 508

Modern Restaurant Management

AUGUST 14, 2024

Here’s the scene of a restaurant using third-party delivery… Dine-in customers walk into the smell of delicious food, but the atmosphere feels more like a busy train station than a place to eat. Drivers who are trying to be more efficient are even batching orders themselves – picking up multiple deliveries at once.

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Delivery Food Order Customer Experience Dine-in 449

Modern Restaurant Management

FEBRUARY 7, 2023

” noises chirping from veritable command centers of tablets in restaurants throughout the country have become a ubiquitous symphony thanks to the staying power of third-party delivery apps offering unparalleled convenience and accessibility to consumers. Let your compassion and preparedness shine.

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Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

DECEMBER 23, 2024

In 2025, expect to see more restaurants and bars adopting eco-friendly practices, such as reducing food waste, sourcing locally, and using energy-efficient equipment. Cloud-based POS systems, mobile ordering platforms, and delivery-focused kitchen setups will remain vital tools for navigating uncertainty.

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2025 Hospitality Bar Customer Experience 346

Modern Restaurant Management

JUNE 30, 2022

Within the F&B sector, the pandemic has spurred the rise in online deliveries, prompting restaurants to upgrade their legacy systems, as a means of meeting customer demands. Here’s how food delivery software can help. A comprehensive delivery management platform has all of these things taken care of.

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Delivery Food Online Ordering Food Order 419

EATER

OCTOBER 15, 2024

Heating and cooling, refrigeration, and cooking equipment are the biggest energy users, followed by lighting. More Energy Guzzlers Cooking equipment is just one facet of restaurant energy use. Budderfly also installed a new HVAC system at one location and made other equipment upgrades that have cut his energy use by 20 percent.

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Compost Food Equipment Waste 293

Modern Restaurant Management

APRIL 9, 2025

Customers expect seamless online ordering, loyalty programs, and delivery options, and franchise systems need to invest in tech to stay competitive. Customers expect seamless online ordering, loyalty programs, and delivery options, and franchise systems need to invest in tech to stay competitive.

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Loyalty Program Franchising Franchise Fast Casual 251

Modern Restaurant Management

JANUARY 2, 2025

The Off-Premises Dining Shift: Food That Travels Well Delivery and pickup continue to dominate the pizza market as off-premises dining solidifies its role in customer behavior. As for third-party delivery services like DoorDash, Uber Eats and GrubHub, they’ll remain a significant part of the off-premises dining ecosystem.

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2025 Online Ordering Franchising Franchise 251

Modern Restaurant Management

DECEMBER 30, 2024

Fast food and food delivery gradually began changing that equation. The restaurant experience was once solely comprised of human-to-human, in-person experiences. Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic.

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Customer Experience Loyalty Program Dietary Restrictions 2025 519

Modern Restaurant Management

JANUARY 27, 2022

As a result, ghost kitchens, delivery-focused kitchens without a storefront or dining area, are growing in popularity. Traditional restaurants – with their huge overhead costs – just aren’t built for high delivery demand. Check all equipment. Be sure coolers and other equipment are working properly.

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Kitchen Safety Food Safety Audits Food 530

Modern Restaurant Management

NOVEMBER 24, 2021

Restaurants have faced labor shortages, supply and equipment shortages, and climbing food prices, with no past playbook on how to navigate the crisis. Equipment Shortage. Not only did restaurants have to manage food and labor shortages, but restaurant equipment also is on back order.

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2021 Food Supply Food Truck Supplies 474

Modern Restaurant Management

JUNE 12, 2024

Full tables, employees earning solid tips, shifts being fully staffed and the restaurant having the ability to source quality provisions at reasonable prices and dependable delivery times, are among the signs the business is thriving, according to Ben Johnston, COO of Kapitus. It is important to keep the restaurant concept clean and fresh.

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Cash Management Equipment Small Business Magazine 493

Modern Restaurant Management

JANUARY 22, 2025

pipes intersecting walls) or wrong equipment placements. For example, ghost kitchens' layout allows for optimizing food preparation at high volume and lower costs in delivery-centric kitchens. 3D modeling lets operators test layouts and equipment. Clash detection can be detected with BIM even before construction commences.

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Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

SEPTEMBER 23, 2020

Contactless delivery is the new partner to frictionless transactions, from ordering, to picking up food to paying with a credit card. Brands that were positioned with the right technology, such as pizza delivery and other fast and casual outlets have thrived during the pandemic. Focus on Personalization.

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Customer Experience Customer Service Fast Casual Mobile Ordering 598

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Wonder has shown a savvy curatorial eye reminiscent of the early days of delivery app Caviar.

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Delivery Cash Management Point of Sale Back of House 356

Modern Restaurant Management

AUGUST 16, 2022

Play some negative “What if…” scenarios through your head during the good times so you’ll be better equipped to manage and evolve your business when things go wrong. We had to find a way to make our direct-to-consumer operation work and turned to delivery, like many others in our position.

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2002 Delivery Consumer Goods Food Order 493

Modern Restaurant Management

DECEMBER 18, 2023

The Future of Third-Party Delivery Apps Food delivery has become a consumer expectation, but not every restaurant has the infrastructure to make their own deliveries. 50 percent of survey respondents said that third-party delivery is a net positive because it increases restaurant sales.

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2024 2023 Back of House 2022 506

Goliath Consulting

DECEMBER 12, 2024

Train Employees on Security Protocols Equip your team with holiday-specific training to identify suspicious behavior, manage unruly guests, and respond to emergencies. Secure Deliveries and Inventory The holiday rush often means more frequent deliveries. Ensure unblocked pathways to exits and comply with fire safety codes.

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Bar Cash Management Seasonal Menu Email Marketing 195

Modern Restaurant Management

AUGUST 29, 2022

Leveraging a physical-digital-physical framework ensures that restaurant management is maximizing their digital assets, human labor, and capital equipment investments. Preempting Equipment Failures. Knowing when failures are predicted to occur also allows purchasers to plan ahead nd mitigate supply issues that delay equipment delivery.

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Operations Food Safety Kitchen Safety Front of House 473

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. the pandemic only accelerated the growing trend toward takeout and delivery. In the U.S.,

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Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 508

Modern Restaurant Management

DECEMBER 15, 2021

Keeping equipment functioning as intended also reduces the risk of damage that results in expensive repairs. Change tank water – As equipment completes cycle after cycle, the tank water becomes dirtier and less effective as a cleaning agent. This helps to maintain consistent chemical delivery and avoid lapses in cleanliness.

Kitchen Safety 508

Kitchen Safety Front of House Food Safety Equipment 508

Modern Restaurant Management

APRIL 6, 2022

Consumers now expect the delivery of products and services with the tap of an app. In a recent study, at least 52 percemt of restaurants claim they are considering exploring the ghost kitchen’s delivery-only model to sustain demand and maintain their brand. Ghost Kitchens Heat Up the Foodservice Industry.

Operations 491

Operations Kitchen Safety Food Safety Waste 491

Modern Restaurant Management

NOVEMBER 24, 2020

During COVID-19, restaurants need to be equipped to market delivery services and able to easily communicate fluctuating hours to their guests. It’s now more imperative than ever that restaurants are accessible online in this digital age.

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Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

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Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

OCTOBER 6, 2023

IoT devices provide real-time data on critical factors, including equipment performance, energy consumption, and production processes. Connected devices in restaurants or food delivery services streamline the ordering process, improving accuracy and providing real-time status updates. Leverage smart equipment and sensors.

Food Safety 504

Food Safety Operations Management Management 504

Modern Restaurant Management

NOVEMBER 10, 2022

Tools and equipment protection. Equipment Coverage (also known as Inland Marine). You should also consider business operations that include deliveries or valet parking and which insurance coverage you would need for those. Tools and Equipment Coverage (Also Known As Inland Marine). Commercial auto coverage. Dram shop law.

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Insurance Food Truck Food Mobile Ordering 474

Modern Restaurant Management

JULY 27, 2021

Advanced POS systems allow hosts to digitally keep track of server sections and table wait times, while servers equipped with personal tablets can complete orders directly from the table. Staff roles are evolving within restaurants, demanding a new skill set from workers as establishments increasingly equip new digital tools.

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Front of House Back of House Loyalty Program Customer Experience 609

Modern Restaurant Management

MARCH 23, 2022

Let’s look at some different layouts that could improve your kitchen: An Island Layout – In an island configuration, all cooking equipment is found at the center of the kitchen, with countertops around the edge. This means that all equipment needed is close to hand and accessible. Be Equipped to Meet Market Demand.

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Design Kitchen Safety Equipment Food Safety 507

Modern Restaurant Management

DECEMBER 16, 2022

For consumers who love the convenience but want to steer clear of extra fees delivery often brings, curbside is a more cost-effective choice for those who want their food ready without the wait. It’s a good way for restaurant owners to boost sales without raising prices, increasing capacity, or buying more equipment.

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Customer Service Customer Experience Consumer Goods Food Safety 563

ChowNow

FEBRUARY 13, 2025

Multi-Channel Integration : Sync with online ordering platforms, third-party delivery apps, and marketing tools for a connected restaurant ecosystem. Online Ordering and Delivery Management Keep Revenue Flowing Online ordering and delivery management systems unlocked new revenue streams for thousands of restaurants.

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2025 Technology Loyalty Program Mobile Ordering 195