Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. Fast food reigns supreme.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now will be the first restaurant is L2V’s portfolio and the investment will support the rapid growth and expansion of both corporate and franchised locations. "We

Franchising 340

Franchising Franchise Fast Casual 2020 340

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Moe's Franchise Transfer Complete. The revenue-based incentives come from a combination of reduced royalties and initial franchise fees. Nathan's Teams with Kitopi.

Franchising 364

Franchising Franchise Customer Experience Customer Service 364

Modern Restaurant Management

AUGUST 31, 2020

Despite COVID-19 and the dramatic impact on the QSR/Fast Casual restaurant space, Clean Juice experienced something slightly different and more in line with what was happening in the organic food industry as a whole – a surge in interest and growth. Organic Best Practices. Note to yourself; it will be challenging at first.

Food 596

Food Food Supply Franchising Franchise 596

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. This was really quick.

Social Media 474

Social Media Front of House Back of House Fast Casual 474

7 Shifts

OCTOBER 21, 2021

Here are a few examples of restaurants with names that ooze concept: Parm: Casual Italian, known for their Chicken Parm Sandwiches. Umami Burger : Casual burger spot with an empaths on flavor. Conversely, a casual neighborhood sandwich shop may name their sandwiches after local heroes or landmarks. Fast Food Chains.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. They gravitated to franchising because they had no experience in opening a business.

Franchising 450

Franchising Franchise Fast Casual Online Ordering 450

Modern Restaurant Management

DECEMBER 28, 2020

While most consumers will eventually shift some of their dining back to on-premise, most consumers will still often opt for the convenience of drive-thru, pick-up and delivery. With this in-house request comes the need for Open Tabs, QR codes to scan for menu access and delivery options, for say a hotel or resort.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. As Americans stayed home, they continued to order food using features like contact-free delivery to safely enjoy their favorite meals from local restaurants. Take-out/delivery.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

NOVEMBER 1, 2021

It's not just impacting small franchises or mom-and-pop outfits. Portillo's, the fast casual chain known for its hot dogs, increased hourly rates in a handful of markets and extended $250 hiring bonuses. Even well-funded university dining halls are closing their doors. How does it communicate with employees?

Front of House 520

Front of House Fast Casual Dine-in POS 520

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Takeout and delivery has and will continue to keep restaurants alive this year.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. The Delivery Dilemma. However, navigating the delivery landscape is much easier said than done. Compliance Is Key.

2019 357

2019 2020 Employee Relations 2030 357

Goliath Consulting

JUNE 15, 2021

Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. Unfortunately, these issues will remain without a simple, centralized means to provide feedback about the quality of food supplied and the service provided through delivery. Conclusion.

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

OCTOBER 17, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. MOD Super Fast Pizza Holdings, LLC expanded its development agreement with Best Pizza, LLC, their exclusive franchisee in Colorado. New App for Wahlburgers. top photo.

Franchising 193

Franchising Franchise Mobile Ordering Loyalty Program 193

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

DECEMBER 4, 2020

Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. If there is a specific type of business that could benefit during the remainder of 2020, it could be the fast food industry. percent demand decline. Beauty care, SPA, and fitness center.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

7 Shifts

NOVEMBER 19, 2019

This is certainly true for the independent entrepreneur, but even large and resourceful restaurant franchises and groups are not immune to the threat—and in some cases, the reality—of rising labor costs. Fast casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Upscale casual: 30.4%. Pizza: 31.3%.

Management 253

Management Management Employee Relations Restaurant Law 253

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!), This places kitchens at the center with and multiple spokes—from delivery to meal kits to virtual brands—all coming out of it. The brand is now considering franchising.

2021 195

2021 Fast Casual Back of House Front of House 195

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. 2024 could be a breakout year for fast casual restaurants. Consumers will no longer accept poor-quality food from fast food or fast casual restaurants.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

DECEMBER 14, 2020

With a continued focus on off-premise dining, US Foods also recently launched Promoting Delivery and Ghost Kitchens, which focuses on ghost kitchens and how to stay in front of diners during the winter season and beyond. ” Here’s how Drive Kindness works: Drive Kindness’ franchise owners will charge restaurants a flat rate.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Enter dark kitchens.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

NOVEMBER 4, 2019

“The restaurant scene was the natural next step for Meatless Farm following our fast-growth in grocery stores across the globe. Protein Bar & Kitchen now operates 19 fast casual restaurants with 13 in Chicago, four in and around Denver and two in Washington D.C. Plant-Based More Mainstream.

Fast Casual 280

Fast Casual Seasonal Menu Innovation Customer Experience 280

Modern Restaurant Management

DECEMBER 17, 2020

And it is relevant to mention that this is not driven by fine dining or even upscale casual. Steak was the most mentioned menu item in casual dining when describing a positive food experience. Now is the time to invest in delivery : Delivery and takeout orders continue to increase, up 14 percent since the pandemic.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

EATER

AUGUST 26, 2021

Your burger or tacos or pizza could be cooked anywhere by anyone — which is what makes the ghost kitchen concept so lucrative and appealing to owners and investors Ordering takeout or delivery is a lot like watching Netflix. You can do both things on your phone, the options are seemingly endless, and nothing looks particularly good.

Dine-in 258

Dine-in Delivery Equipment Fast Casual 258

Restaurant365

FEBRUARY 25, 2020

Fast Casual Restaurants. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Although factors like franchise affiliation may affect profit margins, fast casual restaurants typically have an average profit margin of 6-9%.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

Modern Restaurant Management

MARCH 24, 2020

Each new brand will operate at virtual kitchen locations, which are delivery-only, and will offer new items that are off-shoots of Dog Haus’ signature menu. “We believe it is extremely important to capitalize on delivery by maximizing the use of virtual kitchen spaces. Brands, Inc. family,” said David Gibbs, CEO, Yum!

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

Modern Restaurant Management

OCTOBER 18, 2019

" In addition to assembling 10,000 meals for kids within Chicago Public Schools, Epic Burger will donate 20 percent of hamburger sales (including catering and food delivery orders) for every classic, all-natural beef ‘Epic Burger’ purchased between November 15 — 17 to Generosity Feeds. RMS Launches metiRi.

Waste 262

Waste Food Franchising Franchise 262

Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., “In looking at what exists today in terms of fresh, fast menu options — particularly at breakfast — there’s still tremendous opportunity for growth,” said Jay Johns, President of IHOP.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

SpotOn

FEBRUARY 26, 2025

If you're a fast-casual place and only offer a couple of alcoholic beverages, then "alcohol" should be enough. Delivery app commissions are also considered a marketing fee because you're paying to be seen on their platform. Those sales line items should match the ones in your POS reporting.

Point of Sale 88

Point of Sale License Insurance POS 88

Modern Restaurant Management

MARCH 11, 2020

The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators. These restaurateurs often lack the resources and knowledge to successfully compete against the large chains in the delivery market.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

The Restaurant Times

MARCH 8, 2023

It’s important to understand the dynamics of both fast food and fast casual restaurants, whether you’re considering opening a franchise, starting your food business from scratch, or simply trying to decide what kind of restaurant to eat at while on the go. What Are Fast Casual Restaurants?

Fast Casual 52

Fast Casual Casual Food Fine Dining 52

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. KFC Foundation Launches MyChange. ” Curry Up Now Adds Incentives LTO. and the sky’s the limit.”

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Sling

NOVEMBER 11, 2019

Fine dining establishments can operate as a franchise for broader appeal or as a single location to increase their sophisticated image. 2) Casual Dining. Casual dining types of restaurants usually share the following characteristics: Customers are served at their table. 3) Fast Casual. 6) Fast Food.

Fast Casual 104

Fast Casual Fine Dining Food Truck Casual 104

The Rail

JANUARY 19, 2023

Electric Vehicle Fleets Many restaurants have a fleet of vehicles for deliveries, marketing purposes, and other restaurant-related business. A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses. Trivia and other games are often available too.

Social Media 147

Social Media Fine Dining Fast Casual Food 147