Modern Restaurant Management

MARCH 24, 2020

Food safety discussions have taken on a new level of urgency, as restaurants face the enormity of consequences of COVID-19. It was not that long ago that US Foods conducted their highly-publicized survey which found that nearly 30 percent of delivery people sample the food items they’re entrusted with.

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Food Safety Delivery Food 2009 166

Modern Restaurant Management

APRIL 6, 2022

Since the COVID-19 pandemic, a new trend in the food service industry has risen in popularity—ghost kitchens. These restaurants, which exclusively deliver food, typically use online ordering and a cashless transaction system that allows for little physical interaction between the customer and facilitator.

Operations 196

Operations Kitchen Safety Food Safety Waste 196

7 Shifts

MAY 31, 2021

That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. But the term itself is broad enough to impose a simple yet essential question: what exactly is the concept of restaurant operations? Areas of Operation.

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Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

AUGUST 29, 2022

Restaurant management and operations personnel are always on the search for proactive ways to increase operational efficiency and reduce waste while complying with local regulations. Transparency across operations allows corrective actions to take place before an incident occurs. Leveraging Digital Visibility.

Operations 189

Operations Food Safety Kitchen Safety Front of House 189

PathSpot

SEPTEMBER 11, 2024

Following the COVID-19 pandemic, food safety has risen to a critical priority. The crisis revealed vulnerabilities in food safety, highlighting the crucial need for stringent safety measures. For restaurants, investing in thorough food safety protocols goes beyond compliance; it is crucial for long-term success.

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Food Safety BOH Food Webinar 40

Modern Restaurant Management

JUNE 30, 2023

” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. Customers drive up to the designated lane, scan their order code and are rewarded by getting their food quicker.

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Operations Mobile Ordering Customer Experience Online Ordering 179

7 Shifts

APRIL 9, 2020

Whether you have been offering delivery and takeout for years, or have had to make a recent pivot during the COVID-19 pandemic, it is important to know which food travels best for delivery—and how to change up your menu to stay profitable while dine-in isn't an option.

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Travel Delivery Food Food Order 370

ChowNow

JULY 17, 2024

An operations plan is a crucial component of your restaurant’s business plan. A well-crafted operations plan not only ensures consistency and quality but also helps you manage resources effectively and achieve long-term success. These objectives should be considered as you build out each component of your operations plan.

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Operations Kitchen Safety Front of House Food Safety 78

Modern Restaurant Management

MAY 19, 2020

Many of you (even before CV-19) broadened your business model to include take-out and delivery. Delivery and takeout will be a permanent, expanded segment. There are many, many considerations for delivery (safety, preparation, logistics, POS, etc.). We are focusing here one essential piece: food costing.

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Delivery Food Food Safety Pricing 214

Modern Restaurant Management

MARCH 30, 2020

Restaurants are scrambling to accommodate a new kind of market – the frenzied and fearful delivery customer. As a restaurant operator, it’s imperative to understand and adapt to this new type of customer or else risk significant losses. What does the delivery customer expect now? They expect safer food handling.

Delivery 204

Delivery Food Safety Mobile Ordering Customer Experience 204

Apicbase

JULY 16, 2024

Hours-late delivery trucks that are making you bite through the side of your desk because all your steaks are in them… But there you are, as cool as a cucumber, solving problems on the fly. But… Purchasing (or procurement… never ‘buying’) is such a fiddly part of restaurant operations that it pays to be at the top of your game at all times.

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Operations Inventory Point of Sale Food Order 98

Modern Restaurant Management

MARCH 25, 2020

It is challenging enough to operate a restaurant in this time of quarantines, curbside and delivery-only options, and social distancing added to the attendant drops in revenue and worries about making sure employees are cared for. The FDA has a useful tool to help build out your own food safety plan. Know the Drill.

Food Safety 145

Food Safety Audits Food Allergens 145

Modern Restaurant Management

FEBRUARY 11, 2021

A fraud scheme where cybercriminals leverage the Telegram messaging platform to steal from restaurants and food delivery services was just identified by research and analysis from Sift’s Digital Trust and Safety Architects. million users in 2019 to 45.6 million users in 2020, according to Statista. ”

Delivery 189

Delivery Food Safety Online Ordering Food Supply 189

Crunchtime

APRIL 23, 2020

In the face of COVID-19, both restaurants and convenience stores have shifted their operations to support order and delivery services. But they also need to be vigilant about the two sides of food safety: employee hygiene and food preparation.

Food Safety 78

Food Safety Food Food Order Delivery 78

Modern Restaurant Management

JULY 15, 2020

During a pandemic, drone delivery may also enable restaurants to serve customers who feel uncomfortable picking up food from a restaurant or having a delivery drivers come to their homes. In November of 2016, Domino’s began experimental drone pizza deliveries in New Zealand.

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Delivery Restaurant Law Food Safety Insurance 193

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 Delivering Success with Ghost Kitchens.

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Delivery Kitchen Safety Social Media Online Ordering 168

Social Hospitality

JANUARY 5, 2022

For most restaurants, the focus remains on delivery and pickup to serve customers. The pandemic’s toll on restaurants was more limited than otherwise because of delivery services. Even remote parts of the world embraced restaurant and food delivery apps like never before. Emphasize Delivery.

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Mobile Ordering Customer Service Food Safety Delivery 459

Cheetah

MAY 14, 2021

In the background of the coronavirus pandemic, the cries of restaurants over the way 3rd-party delivery apps are oppressing them finally reached San Francisco decision-makers. In April last year, Mayor London Breed announced a 15% cap on food delivery service fees. 3rd Party Delivery Apps, Can’t Live With Them.

Delivery 125

Delivery Food Safety Point of Sale Customer Service 125

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Keep delivery cars clean and provide drivers with disinfectants to help them keep their cars clean.

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Delivery Hiring Transportation Food Safety 153

The Restaurant Times

MAY 22, 2020

Amidst the current lockdown, the restaurant industry has observed a spike in demand for delivery-only services. The growing popularity of online food delivery has enabled restaurant operators to pivot their operations to ghost kitchens.

Delivery 98

Delivery Operations Kitchen Safety Food Safety 98

Modern Restaurant Management

SEPTEMBER 16, 2020

Delivery, takeout and drive-thru. 5-11 with 800 US respondents, one in three (36 percent) consumers reported using delivery, takeout and drive-thru “more or much more” vs. pre-pandemic. Those using delivery “much more” jumped from 19 percent in April to 37 percent in August. Chief among those habits?

Delivery 203

Delivery Loyalty Program Online Ordering Dine-in 203

7 Shifts

JANUARY 31, 2024

Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible.

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Management Management Kitchen Safety Front of House 397

Focus POS

APRIL 16, 2020

With the advent of social distancing, restaurants are struggling to find ways to maintain operations and stay afloat. . Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. .

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Modern Restaurant Management

JULY 24, 2023

Artificial Intelligence (AI) technology has become invaluable in the food industry. Luckily, tech innovations like AI have made it possible for restaurant managers to track every aspect of their suppliers’ operations, from acquiring raw materials to delivering finished products. Validating and verifying food safety.

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Supplies Sustainability Food Supply Food Safety 167

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

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Technology Operations Loyalty Program Point of Sale 153

Foodable

JUNE 8, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Steven Sperry , the founder and chief executive officer of Minnow , to explore the ins and outs of food safety. Minnow is solving the last-mile problem in food delivery,” says Sperry.

Food Safety 55

Food Safety Food Hospitality Food Order 55

Modern Restaurant Management

JUNE 3, 2020

At the moment, delivery and takeout are the lifeblood of the restaurant industry. The team at Chowbus connected Modern Restaurnt Management (MRM) magazine with Mr. Pan, a 36-year-old living delivery driver in Chicago, to learn more about what his daily life is like now during this pandemic. What is a typical shift like now and then?

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Delivery Customer Service Healthcare Food Safety 165

Apicbase

JULY 17, 2024

Good relationships with suppliers help to lower food costs and maintain the quality and consistency of your food and service. For more extensive operations, the complexity of supply chain management increases exponentially, making your choice of suppliers critical to your success.

Operations 52

Operations Food Supply Inventory Supplies 52

7 Shifts

AUGUST 16, 2024

If you see yourself managing a team and overseeing operations, the path of a restaurant manager may be fulfilling. From managing staff to overseeing customer service and financials, they play a crucial role in ensuring the restaurant's daily operations run smoothly. As of 2024, they make around $26.42

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2024 Management Management Leadership 195

Culinary Cues

APRIL 15, 2023

Cafés and Bistros should be able to dip into a cache of “extra” money to pay for the entrance fee and since it is thought that restaurants make significant profits from the food they sell, then those deep discounts will be easy to swallow. If you are not in the restaurant business, then maybe this sounds reasonable.

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Seasonal Menu Café Point of Sale Social Media 457

Modern Restaurant Management

JULY 26, 2024

If your restaurant was involved in a food recall, would you know how to properly communicate about the incident to key stakeholders – including media, customers, employees, supply chain partners, and regulatory agencies? That means providing clear, action-oriented messages, delivered through proper delivery channels.

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Communication Food Safety Social Media Loyalty Program 185

Modern Restaurant Management

OCTOBER 17, 2024

It is consequentially more difficult for restaurant owners and operators to obtain comprehensive coverage at a fair price – let alone find policies with the specific coverages they need. Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business.

Insurance 88

Insurance Kitchen Safety Food Safety Employee Relations 88

Foodable

APRIL 30, 2020

Listen to "COVID-19 Food Safety Standards Vol. The company quickly shifted their enterprise in the wake of COVID-19 and dedicated an entire team to their menu management operations. The pandemic has dramatically altered the landscape for restaurant operators. 4: Chowly" on Spreaker.

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Food Safety Point of Sale Food Online Ordering 59

Modern Restaurant Management

JULY 22, 2020

It's used not only for cooking, food prep and production, but in these times, for janitorial and enhanced sanitation needs such as cleaning food contact surfaces and high touch areas from doorknobs to display cases, checkout counters to order kiosks. Even the fast food industry is looking for more handwashing opportunities.

Operations 201

Operations Food Safety Food Supply Equipment 201

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. What does the future look like for restaurant ordering and delivery tech?

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

APRIL 1, 2020

With the closure of restaurant dine-in services to slow the spread of the Coronavirus, online food ordering has become a crucial business model overnight. Restaurants today have only two options: they can stay open by offering online delivery and/or takeout, or close up shop and wait for the proverbial storm to pass.

Delivery 91

Delivery Food Online Ordering Food Safety 91

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. What does the future look like for restaurant ordering and delivery tech?

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146