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How to Make Your Guests Feel Safe and Get them Back in the Door

Modern Restaurant Management

While many find hope for the industry as the country re-opens, the road to recovery is a very long and uncertain one. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Anticipation. Setting the Scene.

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MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

13 percent said it was because they now prefer takeout/delivery. The importance of making guests feel comfortable. Takeout and delivery: a fast-growing and critical component for restaurant success. Most important factors when it comes to the takeout and delivery. Incentivize guests to choose your restaurant.

2020 474
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Takeout For Good and Menus Go Tech

Modern Restaurant Management

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Expanding mobile ordering and contactless pick-up or desk delivery. Takeout For Good.

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MRM Research Roundup: Mid-January 2021 Edition

Modern Restaurant Management

Many full-service restaurant chains quickly pivoted to offer more off-premises services by turning parking lots into drive-thru stations, offering curbside pick-up, and enhancing delivery options. The experts at 7shifts’ released a data-backed study titled “How Restaurants are Evolving Labor with Third-Party Delivery in 2021."

2021 423
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The 5 Biggest Restaurant Food Trends to Watch in 2021

Goliath Consulting

Off-premise dining, such as take-out, curbside and delivery, have grown significantly this year as quarantines, restrictions and mandated shutdowns forced restaurant owners to look for alternative ways to cover the loss of in-dining sales. The demand for drive-thru services has also grown because of the pandemic.

2021 286
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Restaurant Hiring: Navigating the Labor Shortage

7 Shifts

Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. Restaurants are employing more delivery drivers than ever.

Hiring 370
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Responding to COVID-19’s Impact on the Restaurant Supply Chain

Goliath Consulting

It has the advantage of allowing the operator to have alternative sources of materials in case of delivery stoppage by the supplier, as well as the flexibility and agility to react to unexpected events that could disrupt the supplier’s capacity (3). As such, communication and transparency is a necessary component of recovery.

Supplies 311