ChowNow

MARCH 27, 2025

If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? These metrics give you a clear picture of your delivery performancefrom order volume and customer retention to delivery speed and profitability.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

MAY 19, 2020

Many of you (even before CV-19) broadened your business model to include take-out and delivery. Delivery and takeout will be a permanent, expanded segment. There are many, many considerations for delivery (safety, preparation, logistics, POS, etc.). That means essentially ignoring the food cost percentage of delivery items.

Delivery 535

Delivery Food Food Safety Pricing 535

Modern Restaurant Management

JANUARY 14, 2025

Review inventory management strategies Inventory isn't just a stockpile of ingredients. Negotiate Strategically : Don't be afraid to negotiate on price, payment terms, and delivery schedules. Embrace seasonality Forging relationships with local farmers and purveyors unlocks access to fresh, cost-effective ingredients.

Management 450

Management Management Food Seasonal Menu 450

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

DECEMBER 17, 2024

When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them.

Inventory 450

Inventory Management Management Cash Management 450

Modern Restaurant Management

MAY 15, 2023

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. When it comes to delivery, you can take the process into your own hands.

Customer Experience 493

Customer Experience Delivery Loyalty Program Mobile Ordering 493

7 Shifts

NOVEMBER 17, 2021

Both situations could have been prevented with proper restaurant inventory management, which gives restaurant operators better oversight over what's in stock and how it is used. There are plenty of good reasons to take inventory on a regular basis: Your restaurant can avoid running out of a key ingredient mid-service. Inventory Basics.

Inventory 370

Inventory Management Management Point of Sale 370

The Rail

DECEMBER 2, 2024

Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65

Delivery 147

Delivery Food Loyalty Program Food Order 147

7 Shifts

AUGUST 5, 2020

It’s seen in the data how quickly restaurants are flocking to takeout and delivery options to rebuild their revenue, with 43% more delivery-related roles being scheduled since the pandemic began. Delivery and takeout will continue to be important revenue streams for restaurants. How do you market food delivery and takeout?

Delivery 341

Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

DECEMBER 23, 2024

For instance, smart inventory systems can help reduce waste, while energy-efficient appliances cut operational costs and carbon footprints. Cloud-based POS systems, mobile ordering platforms, and delivery-focused kitchen setups will remain vital tools for navigating uncertainty.

2025 346

2025 Hospitality Bar Customer Experience 346

Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. Inventory stock changed significantly. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The delivery service trend is expected to continue as consumers have become accustomed to the convenience.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

7 Shifts

MARCH 20, 2020

However, in the wake of COVID-19, restaurants are leaning into alternative ways to move inventory, keep staff working, and delight their guests by focusing on delivery and takeout. We will be announcing a delivery meal kit service beginning this Wednesday through a pre order system.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

Modern Restaurant Management

MARCH 27, 2020

With the help of historical sales reports and known weather conditions, they can calculate how much raw material stock they will have to actually buy and eliminate the risk of spending extra to maintain inventory. Smart Inventory Management. Because AI keeps a close watch on inventory, it can help theft and waste be avoided.

Inventory 517

Inventory Waste Customer Experience Events 517

EATER

JANUARY 21, 2021

It’s probably not Uber Eats, Postmates, or Grubhub 2020 was an undeniably big year for food delivery. Benefitting the most from this disruption to an already broken food supply chain are third-party delivery apps, such as UberEats, Grubhub, and DoorDash. When did delivery apps get so powerful? Delivery apps hurt restaurants.

Delivery 336

Delivery Customer Service Food Order Online Ordering 336

Modern Restaurant Management

AUGUST 6, 2020

Second, it is becoming essential to focus on items that will travel well for upwards of 30 minutes in a third-party delivery or for a customer to pick up. Optimize Inventory. Let’s say you operate a burger shop with beginning inventory valued at $5,000. At the end of the week, you had inventory worth $4,000.

Front of House 531

Front of House Inventory Food Safety Social Media 531

Modern Restaurant Management

DECEMBER 21, 2020

During the pandemic, restaurants that quickly pivoted to takeout and delivery were able operate more profitably than those who were slow to change. Next year will bring new competitors to restaurants such as fresh food vending and more fresh grocery meal options available for delivery. Increase Need for Transparency.

2021 553

2021 Technology Food Supply Food Safety 553

Goliath Consulting

DECEMBER 12, 2024

Secure Deliveries and Inventory The holiday rush often means more frequent deliveries. Maintain an updated inventory system to quickly identify discrepancies or shortages. For special events, consider hiring temporary staff trained in crowd management. Verify schedules and restrict access to authorized personnel only.

Bar 195

Bar Cash Management Seasonal Menu Email Marketing 195

Modern Restaurant Management

DECEMBER 18, 2023

Fifty-three percent of those respondents said they have reduced their cost of goods sold (COGS) through better inventory tracking of key ingredients. In addition, AI can be used to automate and improve many back-of-house processes such as sales forecasting, purchasing, inventory, scheduling, and accounting.

2024 506

2024 2023 Back of House 2022 506

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

JUNE 12, 2024

Additionally, digital inventory management systems provide real-time stock updates, helping maintain optimal inventory levels, reduce waste, and ensure the availability of ingredients. AI-driven predictive analytics, for instance, help forecast demand, manage inventory, and reduce food waste.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

7 Shifts

APRIL 9, 2020

Whether you have been offering delivery and takeout for years, or have had to make a recent pivot during the COVID-19 pandemic, it is important to know which food travels best for delivery—and how to change up your menu to stay profitable while dine-in isn't an option. Here are some of the delivery classics.

Travel 370

Travel Delivery Food Food Order 370

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. How to solve it: Use data-driven ordering to track inventory closely to forecast demand accurately and avoid overstocking.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

JANUARY 20, 2022

Before the use of self-driving passenger vehicles becomes common, it is likely that there will be the use of autonomous delivery vehicles. Integrated Inventory and Purchasing. One area of restaurant operations where AI can have a major impact is by integrating inventory and purchasing systems with your point of sale (POS systems).

Food Order 520

Food Order Waste Online Ordering Email Marketing 520

ChowNow

FEBRUARY 13, 2025

An inventory management system with automated restocking alerts keeps your stock levels in check. Multi-Channel Integration : Sync with online ordering platforms, third-party delivery apps, and marketing tools for a connected restaurant ecosystem. Beyond where customers place orders, how you manage deliveries matters just as much.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Lavu

NOVEMBER 30, 2024

Integrating mobile inventory systems with POS platforms simplifies restaurant operations by automating inventory updates, reducing errors, and providing real-time insights. Here’s what you need to know: Benefits : Real-time stock updates, improved accuracy, and smarter inventory planning.

Inventory 78

Inventory POS Mobile Ordering Waste 78

Modern Restaurant Management

MARCH 9, 2022

Upgrade inventory and ordering systems with the latest technology. Proper inventory management is essential to decreasing food waste and saving related expenses. All employees should practice proper “first in, first out” inventory management. Inspect all food deliveries. Implement a digital system (e.g.,

Waste 539

Waste Compost Food Recycling 539

Modern Restaurant Management

APRIL 2, 2025

This means understanding and optimizing existing systems and inventory to avoid unnecessary complexity. Identify essential SKUs that are susceptible to supplier performance issues: Late deliveries and price volatility must be closely monitored to reduce vulnerabilities. This process involves a few key components: 1.

Supplies 221

Supplies Inventory Sourcing Operations 221

Modern Restaurant Management

MAY 20, 2020

Long-term success will depend on re-envisioning traditional concepts and strategic development of new operational practices that integrate practical social distancing protocols with more permanent delivery/take-out platforms. Take-out and delivery sales were slow to get started early on in the initial pandemic shutdowns.

Food Safety 508

Food Safety Consumer Goods Hospitality Food Order 508

Lavu

NOVEMBER 29, 2024

Real-time inventory systems help restaurants cut food waste , save money, and improve operations. Here’s how: Track Stock in Real-Time : Monitor inventory levels instantly to avoid overstocking or understocking. Reduce Spoilage : Get alerts for expiring items and use the FIFO method to manage perishable goods.

Waste 78

Waste Inventory Food Point of Sale 78

Goliath Consulting

OCTOBER 16, 2024

When integrated with other systems, it allows for easy syncing with online orders and real-time inventory management, making operations smoother and more organized. Online Ordering and Delivery Management: With the increasing demand for delivery and takeout services, integrating online ordering capabilities is critical.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand.

Dine-in 474

Dine-in Customer Service Customer Experience Inventory 474

Modern Restaurant Management

APRIL 19, 2021

Online sales, curbside pickup, and delivery skyrocketed as restaurants scrambled to adapt. Inventory software should integrate with your POS, so you have a running theoretical inventory that you can reconcile with actual inventory at whatever cadence you prefer. Labor can similarly benefit from a tech upgrade.

Guest Recovery 473

Guest Recovery Point of Sale Inventory Back of House 473

Goliath Consulting

JULY 8, 2020

Every bar manager experiences recurring nightmares of that one delivery day. It is the middle of the lunch rush and trucks keep showing up at the loading dock during times the restaurant has deemed inappropriate for deliveries. How often are you counting a detailed inventory? We all know the one.

Supplies 392

Supplies Bar Management Management 392

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Delivery Options.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

JULY 22, 2021

While daily specials delivered in family boxes might be quite affordable and frugal, food delivery itself often costs more than the meal for one which can hit monthly discretionary spending quite hard. POS systems already collect most of information on sales, inventories, staff, etc. automatically and turn them into invaluable reports.

Allergens 520

Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

JULY 7, 2022

Smart Ways to Integrate the Delivery App Experience into Your Food Service Model. When a food historian someday drafts a history of how the restaurant industry survived the pandemic, food delivery apps will arise as one of the heroes of that story. After all, delivery apps and take-away service were the true lifelines of lockdown.

Delivery 474

Delivery Customer Service Food Order Customer Experience 474