Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. This indicates that free delivery is quickly becoming an expectation or at least a defining reason for choosing one brand over another. percent in March.

2020 196

2020 Point of Sale Fast Casual Online Ordering 196

7 Shifts

JULY 16, 2021

A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program? Follow the same strategy as you would for your beans—visit local wholesale bakeries, try out items you might sell, and chat with them about order minimums, delivery times, and more.

License 459

License Hiring Equipment Small Business 459

Touch Bistro

MAY 26, 2021

Delivery is big business for restaurants right now. In contrast, using a direct online ordering system like TouchBistro Online Ordering lets you process all those 4th of July takeout and delivery orders directly from your website while keeping 100% of the profits. A meal kit that includes merchandise like a handmade apron.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

NOVEMBER 17, 2020

More than 27 percent of Americans have not used cash to pay for food, beverages, merchandise, or services since Covid-19, and 77 percent will prefer contactless payments even after the pandemic ends. In fact, 44 percent Americans said convenience was the most important factor for ordering and paying for food and merchandise with their phone.

2020 161

2020 Mobile Ordering Online Ordering Food Order 161

Cheetah

AUGUST 17, 2021

As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. It is estimated that over 25 billion dollars will be spent in 2021 on physical promotional merchandise. Reading Time: 4 minutes.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Goliath Consulting

MAY 10, 2022

However, consumers tend to be motivated to spend money for rewards, such as restaurant loyalty programs. While working on your loyalty programs, the best way to ensure customer retention, is to build a relationship with them. This can be a free menu item, a side item, a discount, or merchandise.

Loyalty Program 78

Loyalty Program Operations Pricing Customer Service 78

Touch Bistro

APRIL 27, 2021

This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. And if your dine-in menu differs from your takeout and delivery offerings, make sure you include links to both your online restaurant menus. Chubby’s Jamaican Kitchen.

Design 92

Design 2021 Online Ordering Website Management 92

SpotOn

DECEMBER 30, 2024

This is all the income from your food and beverage sales, catering, branded merchandise, packaged goods, venue hire, etc. Your Cost of Goods Sold are your food and beverage costs along with the cost of any merchandise you sell. A loyalty program can be integrated into online ordering. Labor costs. Overhead costs.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

The Restaurant Times

JANUARY 26, 2023

Here are five restaurant POS trends to look out for in 2023: Centralize All POS Tasks Restaurant orders are made via multiple digital channels, from dine-in and take-out to curbside and delivery. Customers adore loyalty programs’ benefits, like savings, cash rewards, or tailored offers.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Lavu

MARCH 27, 2020

Modern POS system functionalities can include: Mobile ordering and delivery. Commerce platform for the selling and tracking of items such as merchandise. Customer loyalty resources and gift card management. Omnichannel solutions also sometimes include loyalty programs, which provide plenty of reasons to make customers happy.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

Squirrel Systems

MAY 17, 2024

This could include offering catering services, launching a food truck, or selling branded merchandise. Online Ordering and Delivery : Expanding into online ordering and delivery can significantly increase your reach and revenue. Use this data to personalize marketing efforts, improve service, and build loyalty.

Operations 52

Operations Loyalty Program Cash Management Point of Sale 52

Notch

JANUARY 23, 2019

Inspect deliveries for accuracy. If you’re looking to reduce your food costs, modern tools like allow you to buy from an entire market of local suppliers —so you can cut down expenses and delivery fees. You may wish to also offer delivery, take reservations, and/or sell merchandise. Use purchase orders.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

RGU

JANUARY 20, 2020

Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. Logistics and delivery are now make-or-break, as consumers have many options to find and purchase the same or similar products. Aggregators have their own issues to address.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

MBB Hospitality

NOVEMBER 28, 2023

These narratives build customer loyalty and can be the defining factor that keeps your tables filled. Invest in staff training programs that not only cover the operational aspects but also educate on the importance of customer experience. Use data analytics to understand dining trends and optimize menu offerings.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

The Restaurant Times

DECEMBER 22, 2021

Even billboards continue to attract diners, but how can you attract and capture the next generation’s attention and loyalty? A steady increase in the number of customers and order frequencies meant a steady increase in the GMV (gross merchandise value) of restaurants. . How Much Does A Pos System Cost?

License 52

License Loyalty Program POS Point of Sale 52

Notch

FEBRUARY 26, 2019

Create a restaurant loyalty program Focus on improving customer service Collect diner emails and use email marketing Remember that the guest experience plays a huge impact on whether a guest returns after their first visit! Selling merchandise at your location. So how do you get more diners back through the door?

Management 71

Management Management Loyalty Program Email Marketing 71

Open for Business

SEPTEMBER 2, 2024

Look into local energy-saving programs that might offer rebates or incentives. A well-designed loyalty program can increase visit frequency and average spend while fostering a sense of connection with your restaurant. Tap into the growing demand for convenience by offering online ordering and delivery options.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Inventory 78

Touch Bistro

JULY 15, 2021

Promote Your Restaurant on Food Delivery Apps. If you work with third-party delivery apps like Uber Eats and DoorDash, you have a lot of restaurant marketing options right at your fingertips. Let your customers know how to order takeout and delivery from you. Loyalty Marketing. Your Guide to Menu Design and Creation.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Notch

JANUARY 23, 2019

Inspect deliveries for accuracy. If you’re looking to reduce your food costs, modern tools like allow you to buy from an entire market of local suppliers —so you can cut down expenses and delivery fees. You may wish to also offer delivery, take reservations, and/or sell merchandise. Use purchase orders.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Apicbase

OCTOBER 14, 2022

This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Create an upselling program. Partner with delivery and online ordering services. So measuring the franchisee turnover rate can show if your franchise strategy, concept, and support program are working.

Franchise 52

Franchise Franchising Online Ordering Loyalty Program 52

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. There are a number of ways to approach a loyalty program and how it works will ultimately depend on your personal preferences. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Notch

FEBRUARY 26, 2019

Create a restaurant loyalty program Focus on improving customer service Collect diner emails and use email marketing Remember that the guest experience plays a huge impact on whether a guest returns after their first visit! Selling merchandise at your location. So how do you get more diners back through the door?

Management 52

Management Management Loyalty Program Email Marketing 52

BNG Point of Sale

JUNE 29, 2021

If it fits your business model, make room for merchandise. An online menu and takeout menu expand your reach and expand it further by including your menu on popular delivery apps. Today’s POS systems back you up by improving pickups and deliveries. A loyalty program is a great way to keep the money coming in.

Customer Service 52

Customer Service POS Point of Sale Food Truck 52

BNG Point of Sale

JULY 16, 2021

For example: merchandising at your location or online sales of food items; consumer packaged goods such as dinnerware, cookbooks, aprons; phone orders where you take credit card information on-site to charge later when the delivery arrives. Again, all of this was pre-COVID. A More Accurate Approach To Restaurant Revenue Calculation .

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Cash Management 52

Apicbase

MARCH 17, 2023

Restaurant technology platforms also help you manage customer relationships and track customer behaviour, so you can easily customise offers and promotions to increase customer satisfaction and loyalty. On a logistical level, technology enables customers to order and pay remotely and track their delivery.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Apicbase

JUNE 16, 2023

There are several vendor management metrics, but an important one is related to timely deliveries. Late deliveries mean your unit-managers need to come up with ad hoc, and often costly, solutions, that bite into your profit margins. These are the suppliers you need to talk to. Restaurant Financial Metrics 17.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

JULY 27, 2020

As people head back into restaurants, fast casual and common delivery foods continue to decline at a slow rate, including fast food (down 19 percent), cheesesteaks (down 8 percent), chicken wings (down 15 percent) and pizza (down 7 percent). After signing a franchise agreement, owners are operational on the platform within 10 days.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Hospitality 150

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Lemonade Restaurants opened its first ghost kitchen for delivery and pick up orders only.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

BNG Point of Sale

JUNE 16, 2021

This helps improve customer loyalty and adds to your profit. Gain Repeat Customers with Strong Food Service and Customer Loyalty Programs. Just like a loyalty card, you benefit from repeat visits, putting more money in your pocket. Upsell with Store Merchandise. Increase Your Table Turnover Rate .

Social Media 52

Social Media Online Ordering Loyalty Program Merchandise 52

Modern Restaurant Management

JULY 1, 2021

Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. ” Interestingly enough, despite a business model not designed to thrive when takeout and delivery become paramount, it’s full-service restaurants, not fast food outfits, that have customers ready for seconds. Paytronix Systems, Inc.,

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

NOVEMBER 1, 2024

Customers are increasingly paying attention to the overall experience and sharing their feedback online, whether for dine-in, delivery, or pickup. The data collection process focused on key areas such as dining frequency, spending habits, tipping behavior, preferences for takeout versus dining out, and food delivery services.

2024 88

2024 Point of Sale Fast Casual Mobile Ordering 88

Modern Restaurant Management

APRIL 1, 2021

This edition of MRM Research Roundup features news on evolving consumer consumption habits, the state of delivery and snacking trends. State of Delivery. Motus released its 2021 State of Delivery Report , which reveals key data related to current delivery trends. With 17 percent of restaurants in the U.S. Snacking Trends.

2021 122

2021 Mobile Ordering Online Ordering 2025 122

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible.

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154

Modern Restaurant Management

AUGUST 19, 2020

We may eventually simply send an empty car to pick up the food and bypass the delivery driver as well. As COVID-19 first confronted the Restaurant / Hospitality industry, contactless payment and curbside delivery strategies gained prominence to help to ease concerns. Zebra Technologies Retail Industry Consultant Mark Delaney.

Kitchen Safety 227

Kitchen Safety Food Safety Loyalty Program Technology 227

Modern Restaurant Management

FEBRUARY 19, 2020

In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. The location is already offering online ordering for pickup and delivery through the Curry Up Now App and is already seeing a very healthy out the door and catering business.

Franchise 122

Franchise Franchising Fast Casual Point of Sale 122