Modern Restaurant Management

FEBRUARY 1, 2024

Food delivery services have not only changed the way people eat, but they have also provided restaurant operators with both obstacles and possibilities. Understanding the Landscape Food delivery services have changed the restaurant sector, causing an evolution in consumer expectations.

Delivery 100

Delivery Food Food Supply Customer Service 100

Chowly

JULY 11, 2024

ROI traditionally focuses on the financial return gained from investments in resources, technology, or strategies. However, for restaurant operators, another equally important metric is emerging: Return on Time (ROT). Importance of Return on Time Multifaceted Role of Restaurant Operators Restaurant operators wear many hats.

Operations 105

Operations BOH Customer Service Point of Sale 105

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 196

Technology Online Ordering Mobile Ordering Customer Service 196

Modern Restaurant Management

OCTOBER 6, 2023

Through the utilization of sensors, RFID tags, and software technology, restaurants can track foods’ movement from the point of origin to consumption. Connected devices in restaurants or food delivery services streamline the ordering process, improving accuracy and providing real-time status updates. Use reliable technology.

Food Safety 201

Food Safety Operations Management Management 201

Modern Restaurant Management

JUNE 30, 2023

” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. ” This was both a technology and operational fail due to lack of proper testing/QA and employee training.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

DECEMBER 21, 2020

As they continue to assess their operations in light of an uncertain future, there are some noteworthy trends to follow. In reacting to COVID-19 the critical role and importance of technology saw a rapid acceleration. Indeed, what the restaurant industry thought was on the horizon for 2025 will be implemented in 2021.

2021 221

2021 Technology Food Supply Food Safety 221

Modern Restaurant Management

OCTOBER 13, 2022

Just as with COVID shutdowns and supply chain issues, restaurant technology can help operators continue providing great service even with high costs for them and customers alike. Adopt In-House Technology to Improve Service and Reduce Errors. Consider Expanding Delivery Options in Your Market.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online. Menus were trimmed to a fraction of original size.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

FEBRUARY 8, 2023

The answer lies in technology. There are many platforms in the marketplace designed to help owners with restaurant operations like table management service (TMS), online reservations, scheduling, and payroll to marketing. Meanwhile, mobile delivery and online takeouts, or even opening an online store can be new revenue streams.

Fine Dining 197

Fine Dining Technology Front of House Sustainability 197

Modern Restaurant Management

MAY 15, 2023

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. When it comes to delivery, you can take the process into your own hands.

Customer Experience 197

Customer Experience Delivery Loyalty Program Mobile Ordering 197

Modern Restaurant Management

MARCH 26, 2024

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty. Data indicates a notable spike in orders for popular items like chicken wings and pizza during the tournament.

Technology 117

Technology Loyalty Program Mobile Ordering Online Ordering 117

Modern Restaurant Management

MARCH 21, 2023

Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. We’ve been tracking how a recession would affect the QSR industry and looking at what role technology can play in lowering the cost of employment.

Technology 189

Technology Consumer Goods Waste Supplies 189

Modern Restaurant Management

SEPTEMBER 26, 2023

is the second-largest online food delivery market​ and generated an estimated $218B in revenue in 2022. The job of telling apart real bad behavior from regular problems becomes a puzzle for delivery apps. In addition, businesses and food delivery apps should be on the lookout for suspicious activity to avoid CNP.

Delivery 197

Delivery Food Consumer Goods Food Order 197

Squirrel Systems

APRIL 22, 2024

The restaurant industry is on the cusp of a transformative revolution driven by rapid technological advancements. From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations.

Technology 111

Technology Dietary Restrictions Loyalty Program Download 111

Restaurant Technology Guys

MAY 26, 2024

In an era where the convenience of delivery reigns supreme, cloud kitchens are rapidly emerging as a game-changing player in the restaurant industry. The Cloud Kitchen Concept Defined Cloud kitchens, also known as ghost kitchens, offer a compelling model for restaurant operators. Restaurant Technology Guys Podcast Ep.

Delivery 89

Delivery Technology Dine-in Innovation 89

Modern Restaurant Management

SEPTEMBER 3, 2024

The right restaurant technology is essential to make it all happen. Think about it: nine out of 10 restaurants have fewer than 50 employees, making efficient operations critical for success. The independent restaurant market consists of dining establishments that operate with 50 employees or fewer per location.

Loyalty Program 183

Loyalty Program POS Online Ordering Customer Experience 183

Modern Restaurant Management

DECEMBER 1, 2021

When it comes to equipment that helps your restaurant run more efficiently, you’ve probably encountered phrases like “add this to your technology stack” or “these solutions will help simplify your restaurant.” Let’s review how restaurant technology can assist you with your daily operations.

Technology 203

Technology Front of House Back of House Point of Sale 203

Modern Restaurant Management

JUNE 17, 2021

Over the past year, a record number of restaurants have invested in technologies to create more efficient operations and facilitate online ordering and delivery. In response, many restaurants have turned to technology to help address the labor gap.

Technology 189

Technology Employee Relations Online Ordering Customer Service 189

Modern Restaurant Management

APRIL 21, 2022

They started the compamy with the goal of automating tedious back-office tasks, saving restaurant operators time and providing crucial data for making business decisions. What was restaurant technology like 10-20 years ago? For me, my background was in technology. Bo Davis and Roy Phillips.

Technology 197

Technology 2005 Mobile Ordering Point of Sale 197

Restaurant Technology Guys

JUNE 11, 2023

Tune in to hear the founder and CEO of ItsaCheckmate, Vishal Agarwal, and RTG’s Jeremy Julian, as they talk about where the future of the digital ordering category is heading, a critically important narrative surrounding restaurant profitability, and how operators can drive incremental sales by taking advantage of that narrative.

Technology 78

Technology Delivery Online Ordering POS 78

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 167

Technology Online Ordering Front of House Back of House 167

7 Shifts

AUGUST 5, 2020

It’s seen in the data how quickly restaurants are flocking to takeout and delivery options to rebuild their revenue, with 43% more delivery-related roles being scheduled since the pandemic began. Delivery and takeout will continue to be important revenue streams for restaurants. How do you market food delivery and takeout?

Delivery 341

Delivery Food Email Marketing Front of House 341

ChowNow

JULY 17, 2024

An operations plan is a crucial component of your restaurant’s business plan. A well-crafted operations plan not only ensures consistency and quality but also helps you manage resources effectively and achieve long-term success. These objectives should be considered as you build out each component of your operations plan.

Operations 78

Operations Kitchen Safety Front of House Food Safety 78

Modern Restaurant Management

AUGUST 25, 2022

Though much ink has been spilled over the difficult hurdles restaurants survived — and thrived — through, it’s also important to highlight the positive changes that are transforming the industry, and that includes technology. Technology, Then and Now.

Technology 189

Technology Mobile Ordering Social Media Customer Experience 189

Restaurant Technology Guys

APRIL 26, 2023

We are excited to announce that the Restaurant Technology Guys Podcast and blog are now on YouTube! You can now watch our episodes and get insights from industry experts on how to leverage technology to grow your restaurant business. The post Restaurant Technology Guys are on YouTube appeared first on Restaurant Technology Guys.

Technology 104

Technology Loyalty Program Demo Online Ordering 104

Modern Restaurant Management

AUGUST 30, 2021

The simple reason is: technology. Many Canadian restaurant brands hit an immediate wall when they attempt to adapt to the United States’ tech-forward approach to operations. As third-party delivery became increasingly important, anything that could streamline operations was an enormous business perk.

Innovation 197

Innovation Technology Franchising Franchise 197

7 Shifts

FEBRUARY 18, 2021

We sat down with 7shifts' very own Preston Junger to chat about opportunities for restaurants and how restaurant technology is evolving for the inaugural episode of our interview podcast. So I think that's the opportunity the technology has been there, and now the technology is getting better even still through the past year,” says Junger.

Technology 370

Technology Back of House Consumer Goods Online Ordering 370

Modern Restaurant Management

AUGUST 29, 2022

Restaurant management and operations personnel are always on the search for proactive ways to increase operational efficiency and reduce waste while complying with local regulations. Today, the sophistication of IoT technology available to the restaurant sector is at an all-time high. Leveraging Digital Visibility.

Operations 189

Operations Food Safety Kitchen Safety Front of House 189

Modern Restaurant Management

MAY 3, 2021

With that in mind, we look at four technology-driven measures that are here to stay. Many QSRs operate on a fairly static menu system, which means frequent edits are costly and time consuming. This amplifies the need for QSRs’ internal operations to work closely with their marketing teams to ensure accurate and timely updates.

Technology 197

Technology Mobile Ordering Kitchen Safety Food Safety 197

TastyIgniter

JULY 2, 2024

Technological changes are rapidly transforming the restaurant industry, from online ordering and delivery to AI-powered personalization and automation.

Technology 84

Technology Online Ordering Customer Experience Delivery 84

Focus POS

JUNE 2, 2020

Restaurateurs are pivoting to recoup the lowest level of sales seen in more than 35 years—for some, that’s the lowest sales seen in their lifetime of operating their business or restaurant chain. . But while total restaurant traffic in the United States has declined by 22%, digital and delivery orders have jumped by over 60%.

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

JULY 13, 2022

Differences in manpower, brand recognition, technology and marketing budgets have all presented significant challenges for single location restaurants to compete for market share. One of the biggest COVID-born shifts in the industry was the widespread adoption of technology solutions to streamline the ordering process. Direct Delivery.

Franchising 214

Franchising Franchise Operations Loyalty Program 214

Modern Restaurant Management

JUNE 25, 2021

a multi-site restaurant operator with more than 200 locations that was shifting to takeout only decided to evaluate its already robust food safety system. The key to preempting them is to remove the human element from the equation—through technology. When the COVID-19 pandemic began in the U.S., Extending Staff Capabilities.

Food Safety 203

Food Safety Delivery Kitchen Safety Food 203

Modern Restaurant Management

SEPTEMBER 22, 2022

Internet of Things (IoT) technology. The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management. What’s new on the menu for today’s innovative restaurants?

Technology 180

Technology Dietary Restrictions Mobile Ordering Point of Sale 180

Modern Restaurant Management

DECEMBER 31, 2020

According to a recent study , 44 percent of Americans use food delivery services, and the entire country spends over $100 billion on food delivery in a year. Offering delivery can, without a doubt, lead to more sales for your restaurant. Before signing a contract with a third-party delivery service, ask the following questions.

Delivery 231

Delivery Insurance Customer Service Online Ordering 231

Modern Restaurant Management

JULY 8, 2020

People come here to get away from technology, not use it.” A restaurant operating at the intersection of hospitality and technology can experience significant impact from increasing margins to enhancing the dining experience to streamlining operations. Return customers tend to buy more from a company over time.”

Hospitality 208

Hospitality Technology Mobile Ordering Food Safety 208

Modern Restaurant Management

APRIL 28, 2020

From the expansion of drive-through operations, delivery services and curbside pick-up, to on-lot pop-up restaurants and even satellite locations, restaurants are using technology to survive and, in some cases, thrive in these challenging times. Restaurants Doubling Down on Drive-Thru, Curbside and Delivery.

Operations 185

Operations Point of Sale Customer Service Mobile Ordering 185