Modern Restaurant Management

FEBRUARY 25, 2025

billion in revenue every year due to inadequate digital engagement across key consumer channels such as search engines, social media platforms, and review sites. We can break down the platforms that matter into three categories: search, social, and hybrid. SOCi's 2024 Local Visibility Index (LVI) reveals that the U.S.

SEO 324

SEO Social Media Customer Experience Customer Service 324

Modern Restaurant Management

MAY 18, 2021

We bought gift cards for future use, donated to employee relief funds, and shared our favorite spots on social media. It was a challenging few months when many independently-owned establishments had to find their rhythm with the volume and frequency of delivery orders. While many cracked the code, some are still adapting.

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

Modern Restaurant Management

MARCH 3, 2025

Social media, online reviews, and delivery platforms make digital branding just as important as physical branding. We wanted it to feel high-end but also lively and social. For instance, your menu needs to have the same voice as your social media. Don’t just rely on organic social media.

Social Media 251

Social Media Email Marketing Customer Experience Loyalty Program 251

The Rail

DECEMBER 2, 2024

Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

MARCH 21, 2025

Lifestyle Choices: Do they prefer fast, casual meals or long, social dining experiences? Online Ordering Behavior: Are they more likely to dine in, take out, or order for delivery? Online Ordering Trends: See who prefers delivery vs. pick-up, and which menu items are most popular online. or How often do you order delivery?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

EATER

MARCH 11, 2025

And, when social distancing rendered many restaurants inoperable or forced them to operate at a reduced capacity, they were a lifeline. Kayla Stewart , senior editor Delivery is now the name of the game Before the pandemic hit I was only an occasional delivery orderer on the third-party apps.

Food Supply 292

Food Supply Outdoor Food Order Food Safety 292

ChowNow

FEBRUARY 13, 2025

77% of diners look at a restaurants website before going out to eat or ordering takeout or delivery. You find one that looks promising, but theres no websitejust a few scattered social media posts. Control Your Brand and Story Social media is great for engagement, but it comes with a major downsideyou dont control it.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

Modern Restaurant Management

JULY 14, 2020

With dining rooms having been shut down for the majority of 2020, the only option for people to visit their favorite restaurants has been through takeout or delivery. You need to adapt your restaurant’s social media marketing approach in the “new normal” of COVID-19. The Power of Social Media for Restaurants.

Marketing 539

Marketing Social Media Influencer Online Ordering 539

7 Shifts

OCTOBER 22, 2024

To do so, you must have an optimized website and engaging social media profiles. You can send special offers to repeat diners, while promoting delivery options to those who have used your online ordering system. Make sure to add a clear sign-up form to your website and promote it on your social media channels.

Book 195

Book Marketing Email Marketing Social Media 195

ChowNow

FEBRUARY 21, 2025

Use Third-Party Apps as a Gateway to Direct Ordering Third-party delivery apps like Uber Eats, DoorDash, and Grubhub can help you reach new customers, but they come with a big downsidehigh commission fees that eat into your profits. The key to both social media and email marketing? can be enough to bring them back.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

The Rail

OCTOBER 30, 2024

By Indiana Lee, Contributor The rise of food delivery services has driven the restaurant industry into a new frontier. While many restaurant owners eagerly embrace this trend, it’s crucial not to overlook the additional expenses of implementing a delivery service.

Delivery 130

Delivery Food License Customer Service 130

Modern Restaurant Management

MAY 21, 2021

Major social media networks like Google+ Communities, Facebook, and LinkedIn all give you the ability to create communities for your business. You can make your customers part of the team by introducing yourself and your own team in person, on social media , or even via email. Host Competitions and Contests.

Social Media 508

Social Media Customer Experience Email Marketing Online Ordering 508

Modern Restaurant Management

JANUARY 15, 2021

Delivery and DIY. If you have not put in a takeout or delivery program, it's not too late. If you have not put in a takeout or delivery program, it's not too late. If you do not have sufficient staff to deliver food, then you can partner with a third-party food delivery service. Stay Connected on Social Media.

Social Media 527

Social Media Loyalty Program Food Safety Fine Dining 527

Modern Restaurant Management

SEPTEMBER 16, 2020

If they have outdoor dining and require all of their staff to wear masks and gloves, practicing social distancing in the restaurant, they should prominently display those things everywhere. Lastly, put up a sign that says your restaurant is open and practicing social distancing. Doing these things accomplishes that and then some.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

ChowNow

FEBRUARY 28, 2025

Reviews are social currency, and they do more than just build trust with potential customersthey also signal to Google that people are visiting and engaging with your restaurant. Social media is a lot more exciting, but you have no control over who actually sees your content, and posts can get buried in a crowded feed.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

JANUARY 4, 2023

Despite inflation taking its toll, many people are continuing to prioritize and enjoy the convenience of takeaway and food delivery with recent Deliverect data revealing that more people are purchasing delivery orders today than they were before the recent increase in the cost of living. Quality, Convenient Deliveries Influence Choice.

Social Media 493

Social Media Delivery Consumer Goods Customer Experience 493

Modern Restaurant Management

JANUARY 27, 2021

COVID-19 has forced restaurants to rely on takeout and delivery sales to drive the majority of their sales. Third-party delivery apps worked in a pinch to help restaurants quickly switch away from dine-in to takeout. As a long-term solution, though, delivery apps pose as many problems to restaurants as they do solutions.

Ordering 539

Ordering Online Ordering Social Media Delivery 539

ChowNow

FEBRUARY 12, 2025

New concepts, ghost kitchens, and delivery-only brands are popping up constantly, making it harder for any single restaurant to stand out. Today, customers rely on Google searches, online reviews, and social media to decide where to eat. Do they prefer takeout, delivery, or in-person dining?

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

NOVEMBER 24, 2020

Does your dining room layout need a social distance inspired layout? During COVID-19, restaurants need to be equipped to market delivery services and able to easily communicate fluctuating hours to their guests. Should you consider entering the food truck business?

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

NOVEMBER 19, 2020

In fact, as digital platforms have become more prominent during the pandemic for ordering takeout and delivery, restaurants can use the time their customers spend on their smart phones to their advantage. It is no secret that marketing is a way for restaurants to keep up with loyal customers and engage with new ones.

Social Media 539

Social Media Online Ordering Coupons Advertising 539

Modern Restaurant Management

MAY 14, 2020

With social distancing guidelines specifying six feet of distance between customers in essential businesses, and most states ordering stay-at-home and shelter-in-place mandates, many restaurants that previously focused only on exceptional dine-in experiences, or those that thrived on foot traffic, have been forced to shutter.

Customer Experience 558

Customer Experience Online Ordering Social Media Mobile Ordering 558

Modern Restaurant Management

NOVEMBER 15, 2023

It only exists online; customers can order food through a delivery app. List on Delivery Apps Customers today want convenience, so delivery apps are very important. Listing your restaurant on delivery apps will help you reach more people and make it easier for them to order food from you.

Marketing 492

Marketing SEO Social Media Mobile Ordering 492

Modern Restaurant Management

SEPTEMBER 24, 2020

According to Morgan Stanley estimates, online delivery is set to grow from $260 billion in 2017 to $325 billion in 2020 – and possibly $470 billion by 2025. But now there’s something coming on stronger than even delivery: takeout. Make Takeout a Social Event.

Coupons 596

Coupons Social Media Online Ordering Customer Experience 596

Modern Restaurant Management

MAY 26, 2020

The National Restaurant Association recently issued guidance on food safety and social distancing precautions as restaurants begin their reopening planning efforts – preparing for significant shifts in the traditional dining experience. For delivery in particular, customers often act on impulse and the path to purchase is very short.

Social Media 519

Social Media Coupons Customer Service Customer Experience 519

Modern Restaurant Management

OCTOBER 21, 2020

Curbside takeout and no-contact delivery are the norms. Before COVID-19, people ordered takeout or delivery for their own convenience; after the virus struck, it was because they had no other option. Even then, it wasn’t the normal form of takeout or delivery — it was curbside takeout and no-contact delivery.

2021 493

2021 2020 Marketing Social Media 493

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Highlight your takeout options, revised opening hours as well as curbside pick-up and contactless delivery options.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

JUNE 24, 2020

Some of those challenges, particularly for smaller, local restaurants, include implementing online ordering, creating a digital presence, and offering delivery for the first time. Many smaller restaurants still rely on taking delivery orders over the phone, if delivery is even an option.

Online Ordering 579

Online Ordering Ordering Coupons Social Media 579

Modern Restaurant Management

FEBRUARY 17, 2022

Keep Customers Informed on Social Media. It is key for restaurant and bars to use social media to communicate with their customers. Social media is a great place to share any winter or holiday specials you’re offering, creating more buzz around your business. Offer Specials and Competitive Pricing.

Social Media 474

Social Media Seasonal Menu Customer Service Consumer Goods 474

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app.

Technology 472

Technology Healthcare Social Media Mobile Ordering 472

Modern Restaurant Management

JANUARY 27, 2022

As a result, ghost kitchens, delivery-focused kitchens without a storefront or dining area, are growing in popularity. Traditional restaurants – with their huge overhead costs – just aren’t built for high delivery demand. Promote your safe practices on social media. Commit to ongoing training.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Social Hospitality: Restaurants

FEBRUARY 25, 2021

More than simple access to an online menu, they can be used to: Follow your social media. Rather than take a stroll down the street, customers found new restaurants via Google searches like “burritos near me” or “steakhouse delivery.” Social Media. Delivery Apps. Redirect to your website.

2021 434

2021 Social Media Mobile Ordering Online Ordering 434

Modern Restaurant Management

JUNE 24, 2021

With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle. Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone.

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

Modern Restaurant Management

APRIL 8, 2020

From social media, to your website to email and your Yelp page, there are endless opportunities to reach your audience with relevant and timely information. They’ll want to know if you’re offering delivery, curbside pickup, abbreviated hours or if you’re temporarily closed. and how they can best reach you.

Small Business 508

Small Business Social Media Consumer Goods Communication 508

Modern Restaurant Management

AUGUST 11, 2021

According to Tork research, 44 percent of people say they feel good knowing they are supporting local restaurants when they order takeout or delivery. Restaurants can benefit from reaching out to diners on social media or via email to let them know their support is appreciated. Support Women. Meet Diners Where They Are.

Loyalty Program 495

Loyalty Program Social Media Mobile Ordering Online Ordering 495

ChowNow

MARCH 14, 2025

If you want to increase order volume for your restaurant, focusing on online takeout and delivery is key. When people search for best pizza near me or local burger delivery, you want your restaurant to appear at the top of the results. Include location-based keywords on your site, like Chicagos best tacos or Atlanta sushi delivery.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

ChowNow

FEBRUARY 21, 2025

Third-party delivery apps start out as a convenient way to reach new customers, but they always take a significant chunk of your profits. Promote this offer on your website, social media, and even in-store signage to encourage customers to make the switch. A simple Order today and get free delivery!

Ordering 195

Ordering Email Marketing Online Ordering Social Media 195

Modern Restaurant Management

APRIL 30, 2021

Prominently advertise your commitment to these safety and health guidelines in your social media page and website. For example, most restaurants are partnering or subscribing with food delivery apps, like Food Panda, so you may not need to hire your own delivery personnel. Reach Out to Local Foodies.

Marketing 568

Marketing Food Safety Social Media Small Business 568