Modern Restaurant Management

MAY 19, 2020

Gen Z and millennials are likely to return to in-restaurant dining before older guests; and each group will have different concerns. It is important to communicate what you are doing for safety, but don’t forget to highlight the amazing dining experience you have to offer. Do people need to make reservations in advance?

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Guest Recovery Kitchen Safety Food Safety Email Marketing 474

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Reservation and table management apps. Managing reservations and walk-in traffic can be one of the trickiest parts of running a restaurant.

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2025 Loyalty Program Mobile Ordering Online Ordering 195

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. Seasonal Menus & Event Announcements If you roll out seasonal dishes, holiday specials, or themed dining experiences, let your audience know in advance.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

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Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

MAY 21, 2020

If your customers expect you to offer a fine dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant. Keep customers from congregating in waiting areas by adopting a reservations-only business model. Enlighten Guests on How You Provide a Safe Dining Experience.

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Social Media Food Safety Cash Management Customer Service 539

Culinary Cues

JANUARY 20, 2024

It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle. Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity.

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Fine Dining Back of House Food Truck Pricing 419

EATER

MARCH 26, 2025

The Travel buds Grand hotels are home to some of the French capitals most exciting and elegant meals, according to Eaters local dining expert and guidebook author Hotel restaurants tend to have a special energy. And while these tables can be challenging to book, snagging a reservation tends to be slightly easier if youre a guest of the hotel.

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Hotels Book Seasonal Menu Fine Dining 204

Modern Restaurant Management

JUNE 9, 2023

Ignoring these licenses and regulations might attract hefty penalties and fines, so make sure you’re aware of the local, state, and federal regulations before opening up for business. Invest sufficient time and money in creating a dining area that customers will find charming and hospitable.

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License Document Hiring Fine Dining 408

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. That's fine for sidewalks but not very conducive to outdoor dining, including keeping tables leveled. Thankfully, outdoor dining is less expensive to build out.

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Outdoor Fine Dining Dine-in FOH 508

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. The data shows a remarkable 61 percent of singles are willing to dine out for a first date on February 14th, while 51 percent of all diners are considering double dates.

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Marketing Loyalty Program 2025 2024 221

Culinary Cues

APRIL 25, 2021

At the other extreme – an extraordinarily prepared, multi-course meal, touched by accomplished cooks, presented on a plate of fine china, in a pristine environment, with attentive service and complemented by exceptional wines will reveal all that food might attempt to be.

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Food Fine Dining Café Customer Experience 439

7 Shifts

DECEMBER 18, 2023

A well-designed restaurant POS system will integrate directly with other tools you’re using, such as task management, tip management, and inventory management. Reservation tracking If your restaurant accepts reservations, you’ll need a tracking tool to manage them. Your team can also adjust reservations directly.

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Management Management Email Marketing Point of Sale 397

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Fine-tuning every touch point a customer has with your restaurant will elevate their experience from: Yeah, I liked it to I want to go there twice a week.

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2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

MARCH 17, 2022

With the right technology in place, restaurants can tailor smaller menus to the on- and off-premise dining preferences of their customers while leveraging automated marketing promotions to make the most of their offerings. Advanced Customization On- and Off-Premise.

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Seasonal Menu Mobile Ordering Food Order Menu 472

7 Shifts

AUGUST 20, 2024

However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. Tracking and implementing strategies to improve this metric will allow you to maximize your dining space and generate more revenue.

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Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. ” ServSafe Dining Commitment. The ServSafe Dining Commitment focuses on four best practices restaurants must follow: 1. Business Dining 2.0 Dinova Inc.

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Mobile Ordering Restaurant Law Seating Customer Service 481

Culinary Cues

DECEMBER 11, 2023

Long before the restaurant chains of today, decades prior to the birth of fine dining, experience dining, and molecular gastronomy, there were neighborhood cafes that were part of small communities across the country. Ah, but the food and conversation were consistently good, plentiful, and in-expensive.

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White Paper Hospitality Fine Dining Reference 351

EATER

APRIL 6, 2023

But after the flurry of press releases, joyful Instagram posts, and weapons-grade whining from a few who were left off the list, a somewhat altered Vancouver dining scene has emerged from the fray with hiked prices and impossible-to-score reservations. It’s a cash-grab for sure,” said one Vancouver chef who asked to remain anonymous.

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Fine Dining Reservations Pricing Cash Management 246

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.

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Back of House Fine Dining 2011 Dine-in 320

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandy is a graduate of Walsh College with a Bachelor’s of Accountancy and accomplished the designation of Certified Scrum Master in 2017. SevenRooms customers will be able to tap into TheFork’s extensive consumer reservation network of millions of diners, helping them to fill their seats and acquire new customers.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

DECEMBER 19, 2022

And, you don’t have to run a cocktail bar or fine dining location to play with these combinations. Some of the more interesting and functional uses of QR codes were to point guests to allocated spirit lists and by the bottle or reserve wine lists, which can change on a dime. Take Inspiration from the Past.

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Bar 2023 Back of House Coaching 474

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. This is especially true for restaurants serving non-Western cuisine.

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Fast Casual Fine Dining 2008 Pricing 324

EATER

OCTOBER 7, 2022

Following the path forged by Rao’s, NYC hotspots Carbone and Rubirosa are getting into the consumer product game Rao’s, the century-old 10-table Italian restaurant in New York City, is one of those places where most people, myself included, need not bother trying to get a reservation. (It It is, by many reports , a challenge.)

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2013 Food Supply Fine Dining Social Media 263

Squirrel Systems

FEBRUARY 13, 2025

As the hospitality industry continues to evolve, the dining experience at hotels and resorts has become a crucial element in shaping guest satisfaction. From sustainable practices and health-conscious menus to tech-enhanced dining and global flavors, hotel and resort restaurants are adapting to meet the diverse needs of the modern traveler.

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2025 Hotels Travel Dietary Restrictions 91

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. She founded Virtus Wines International in 2008, dba Wheelhouse Libations, and The SIP Agency.

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Serving White Paper Food Recycling 517

Goliath Consulting

APRIL 28, 2022

However, hybrid restaurants allow for restaurant owners to use multi-functional furniture and dividers to separate their market and dining area as they please. This design allows customers to choose what type of experience they would like to enjoy such as a full-dining experience or using it for large group gatherings and watching sports.

Fast Casual 195

Fast Casual Food Truck Fine Dining Customer Experience 195

7 Shifts

AUGUST 12, 2020

Work on your brand strategy Create the face of your brand You probably already have a logo, a nicely designed menu, and all the other trimmings to make your restaurant look and feel like a cohesive brand. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is.

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Marketing 2020 SEO Loyalty Program 418

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) It also shows that you've done your research given the market, suppliers, and have an idea on menu design. Design Mockups. you'll use, and what makes your new business special. Sales forecast.

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Point of Sale Back of House Document Download 397

EATER

FEBRUARY 28, 2022

NFT restaurants are dining clubs for the metaverse. The company’s website promises that owners of the NFTs — a “minting,” or release, of 8,888 unique pizza designs onto secure digital tokens — will enjoy “one-of-a-kind physical and virtual experiences” and “future integration into the expanding metaverse.” But also sometimes IRL.

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Fine Dining Dine-in Customer Experience Food Supply 345

Modern Restaurant Management

JANUARY 9, 2020

. “We’re excited to team up with DoorDash to bring their industry-leading selection of restaurants to our cardmembers with an added perk to make dining in more rewarding.” “What these two have created with this unique approach to everyday sandwiches and salads is best in class in a growing space of fast-fine concepts.

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Fast Casual Customer Service Online Ordering Employee Relations 282

EATER

MAY 2, 2023

That could mean waived fees for wine tastings, discounts for members, early access to reservations, and other perks. These so-called VIP customers come up often in discussions about restaurant subscriptions, whether it’s fast casual or fine dining. per month, P.F. Chang’s.” “We

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Loyalty Program Social Media Customer Service 2022 262

EATER

OCTOBER 26, 2021

How to go all-out on at least one meal in the tasting-menu capital of the world Fine dining has had a tough go in recent years. In most cities around the world, stepping off the street and into a cushy dining room means missing out on important local culinary traditions in favor of a tablecloth and some generic amuse bouche.

Fine Dining 263

Fine Dining Seasonal Menu Book Hotels 263

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? And that’s by design. We might break even this year.

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Pricing Back of House Food Order Food Supply 363

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Dining During COVID. Yelp's Economic Impact Report.

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2020 Travel Food Safety Consumer Goods 450

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Perhaps oddly and yet understandably, premium dining spending has increased… but only through average spend. Those who already treat themselves to high end dining experiences spend more.

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Hospitality 2025 Food Back of House 78

EATER

MAY 11, 2021

And getting it back open again, keeping in mind the different requirements and interest in food halls, fine dining, events, retail, and bars, is its own unique challenge. How does he recalibrate as indoor and outdoor dining return? Eight Tables by George Chen is the fine dining component. Food hall marketplace.

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Fine Dining Back of House Travel Kitchen Safety 263