Modern Restaurant Management

JUNE 13, 2022

This change will directly contribute to the coffee chain’s 2030 sustainability goals to conserve water usage by 50 percent and achieve carbon neutral green coffee. My vision as a climate advocate and inventor-turned-entrepreneur is to create innovations that reduce environmental impact.

Sustainability 474

Sustainability Innovation Recycling 2030 474

Modern Restaurant Management

DECEMBER 31, 2024

2025 Cocktail/Beverage Trends Ingredients on the Rise Super Juice Acid correction is a technique that allows bartenders to sustainably mimic flavors not locally available, such as using acid-corrected local citruses in Roatán in the Caribbean to replace lemons in cocktails.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

APRIL 9, 2025

For more than two decades Sam Ballas, Founder of East Coast Wings + Grill, has focused on brand building in a smart and sustainable manner. Sustainability is no longer a “nice-to-have” – it’s a must. Most recently, he co-founded Sammy's Sliders with chef Sammy Gianopoulos.

Loyalty Program 251

Loyalty Program Franchise Franchising Fast Casual 251

Modern Restaurant Management

FEBRUARY 16, 2023

We have distinguished ourselves in a number of ways including innovation, brand, and quality. In terms of innovation, we are constantly thinking five steps ahead of our competitors to create new products inspired by pop culture, our customers, and what’s trending.

Sustainability 460

Sustainability Social Media Customer Experience Consumer Goods 460

Modern Restaurant Management

JUNE 17, 2022

Vegan or plant-based culinary trends and innovative methods of eating have captured the attention of the entire world. Food businesses are evolving significantly with time, offering new designs and shapes to wedges for better product usage and to provide the same creamy flavor and delight as dairy cheese.

Innovation 474

Innovation Dietary Restrictions Customer Service Food Order 474

Modern Restaurant Management

MAY 7, 2021

On The Border is taking it back to the 1980’s with the debut of its new prototype that pays homage to the brand’s first design and renowned experience, top photo. ” On The Border’s new design is part of an overall brand enhancement to improve the guest experience. .” On the Border Debuts New Prototype.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

JUNE 6, 2024

It’s no great surprise to say QSR and fast casual restaurants can be considered among the most energy-intensive commercial building types making it increasingly challenging for operators to balance the goals of efficiency, profitability and sustainability. Why is the restaurant industry at a pivotal moment regarding sustainability?

Sustainability 275

Sustainability Customer Service Fast Casual Technology 275

SpotOn

APRIL 14, 2025

Recent product innovations enhance operational efficiency and guest engagement for restaurant operators.   Driving Innovation: New Product Launches and Enhancements SpotOn continues to bring new updates to streamline operations, enhance guest experiences, and drive restaurant profitability.

2025 109

2025 Innovation Fine Dining Equipment 109

EATER

APRIL 2, 2025

Candidate has set high standards; demonstrates creativity and consistency in excellence, innovation, hospitality; is making efforts to create a sustainable work culture; and has served as an exceptional example or mentor for other beverage professionals.

2025 332

2025 Beverage Leadership Hospitality 332

Modern Restaurant Management

JANUARY 10, 2023

“Innovation is in the sweetgreen DNA, and meeting customers where they are is the key to our brand mission; connecting people to real food,” said Jonathan Neman, CEO and Co-Founder of sweetgreen. Modern Restaurant Management (MRM) magazine quizzed the sweetgreen team to learn a bit more about the brand's latest innovation.

Website Management 449

Website Management Customer Experience Food Order Online Ordering 449

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. For example, Chick-fil-A is debuting advanced store designs to engage new audiences, introducing two new architectural concepts.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

DECEMBER 21, 2020

Restaurant marketing strategy, design, and internal systems will evolve for independents and chains alike in the coming year. Historically, restaurants have been slow to adopt innovative technology. Internal Systems and Restaurant Design Will Evolve. Innovators will find their own way. The pandemic changed that.

2021 478

2021 Online Ordering Email Marketing Advertising 478

Modern Restaurant Management

FEBRUARY 24, 2025

While higher wages and benefits correlated with improved business performance, they also necessitated menu price increases, creating a challenging balance between operational sustainability and customer affordability. Restaurants are also implementing innovative retention strategies.

2024 251

2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

MARCH 14, 2024

This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning. Each recommendation is more than a suggestion; it's a reflection of the event's ethos, designed to enhance the dining experience profoundly.

Events 472

Events Innovation Customer Experience Technology 472

Modern Restaurant Management

FEBRUARY 8, 2023

Fine dining establishments provide a space for the most creative chefs and the boldest of all hospitality entrepreneurs to experiment, innovate and offer unique and upscale dining experiences–something that’s hard to replicate at regular dining establishments. How do we move forward from this? The answer lies in technology.

Fine Dining 493

Fine Dining Technology Front of House Sustainability 493

Modern Restaurant Management

FEBRUARY 11, 2025

This initiative was a multi-year effort that demanded extensive sourcing, innovation, and close collaboration with our culinary team and suppliers. It reinforced the importance of transparency, diligence, and innovation in sourcing. Please offer some examples of menu items and how they were updated?

Social Media 251

Social Media 2022 Sourcing Menu 251

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Additionally, by fostering a culture of continuous learning and innovation, establishments are positioning themselves as forward-thinking leaders in a competitive market.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Restaurant Business

JUNE 22, 2023

The facility will be designed to help develop sustainable production practices. The coffee giant is developing the lab in Costa Rica, near its research and development headquarters.

Sustainability 246

Sustainability Innovation Design Operations 246

Modern Restaurant Management

MAY 8, 2023

Fast casual brands, like the one I currently work for – Modern Market Eatery – are increasingly taking over that space and earning a loyal following for their culinary flexibility and innovation that they can serve up at prices less than upscale dining.

Fast Casual 413

Fast Casual Casual Operations Consumer Goods 413

Modern Restaurant Management

JANUARY 2, 2024

With products now cleared for consumer sale in both the United States and Singapore, the cultivated meat industry is moving from proof of concept and early-stage R&D to a focus on demonstrating scalability, sustainable unit economics, and consumer and customer demand.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

APRIL 6, 2022

In a recent study, at least 52 percemt of restaurants claim they are considering exploring the ghost kitchen’s delivery-only model to sustain demand and maintain their brand. Connected warewashing dispensers leverage the IoT to support cleanliness, food safety compliance, sustainability and the bottom line.

Operations 491

Operations Kitchen Safety Food Safety Waste 491

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. – Richard Patrick, Co-Founder of Cathead Distillery.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Restaurant Business

JANUARY 13, 2023

Innovative products made with sustainable ingredients have proliferated across various segments for a number of reasons. Supply chain stability and cost of ingredients have both been impacted by the pandemic, and consumer preference for sustainable products made with the future in mind has grown.

Sustainability 264

Sustainability Operations Food Supply Consumer Goods 264

Modern Restaurant Management

OCTOBER 28, 2020

Design Your Floor Plan with Social Distancing in Mind. Create designated areas (for curbside pickup and for those guests waiting to be seated). Establish designated entrances and exits to keep traffic flowing in one direction. For a more industrial design, metal surfaces are durable and easy to disinfect.

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Modern Restaurant Management

DECEMBER 10, 2020

Restaurants owners and managers who are operating on life support need to do more than fundraise to sustain their employees and pay the rent; they need to seek out partnerships and collaborations with other industries for their mutual survival and benefit. It’s the time for us to rethink what a private event means.

Education 493

Education Entertainment Social Media Sustainability 493

Modern Restaurant Management

JUNE 13, 2023

Hospitality Specialist Filip Obradovic sat down with me to discuss the vital importance of well-designed training programs, the impact of ongoing staff engagement and exciting advancements in restaurant training tech. “Everything should be done on phones,” he insists. ”

Training 450

Training Seasonal Menu Hiring Customer Experience 450

The Rail

APRIL 2, 2025

By Tracie Johnson, Contributor Changing the flooring of a restaurant can give its ambiance fresh vitality and transform everyday areas into cozy comfort canvases of design. A modern flooring design improves general dcor, creates a unique eating experience, and shows a dedication to quality.

Customer Experience 130

Customer Experience Sustainability Recycling Design 130

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. The debate over manufactured plant proteins and whole plants has begun, and it has spurred innovation in menus across all segments of the foodservice industry.

2024 474

2024 Food Truck Fast Casual Consumer Goods 474

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. You order online and receive a code.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

DECEMBER 9, 2020

That path lies in innovation and adaptation, both of which restaurants have demonstrated in spades. These services are designed to supplement transactional purchases with recurring revenue of subscription loyalty programs, which is obviously critical in these uncertain times. Reinforcing Revenues.

Loyalty Program 484

Loyalty Program Customer Service Consumer Goods Online Ordering 484

Modern Restaurant Management

MARCH 11, 2025

The restaurants that thrive today are those that balance innovation with human connection. Providing benefits like career development and on-the-job training is critical, especially as we continue our mission of serving thoughtful food that supports healthier, more sustainable living. The world changed, and so did restaurants.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. In 2022, Just Salad will expand its award-winning Reusable Bowl Program to digital orders and offer participating customers loyalty rewards in its mobile app, further encouraging sustainable eating on the go.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

OCTOBER 6, 2023

Boosting sustainability efforts. Every restaurant wants to become more sustainable, reducing waste and associated costs, and IoT can be instrumental in reducing food waste (see above!) and energy consumption.

Food Safety 504

Food Safety Operations Management Management 504

Modern Restaurant Management

DECEMBER 7, 2021

Seeking sustainability. The coming year will see consumers demand innovative, ethical, long-term solutions that deliver real social change. Sustainability remains a primary concern of consumers across the globe. Much of the current growth in e-commerce is being driven by the U.S.,

2022 493

2022 Point of Sale Sustainability Customer Experience 493

Modern Restaurant Management

AUGUST 1, 2024

The tech-enabled traceability system is designed to allow the company to act on food safety and quality concerns swiftly, efficiently, and precisely. Chipotle teamed with RFID software provider Mojix, materials science and RFID innovator Avery Dennison, and RFID reader and encoder solutions provider Zebra Technologies.

Operations 322

Operations Food Supply Waste Food Safety 322