Modern Restaurant Management

MARCH 9, 2021

For people considering operating a restaurant, besides a great menu, the aesthetics of the restaurant must also be tackled. One key reason why many restaurants fail despite having great food is failing to consider the restaurant design. Restaurant interior design is the key to attracting customers. Develop a Layout Plan.

Design 556

Design Customer Experience Bar Seating 556

Modern Restaurant Management

NOVEMBER 11, 2024

Instead, you're welcomed by Tao, a sleek robot host programmed to seat you efficiently based on your preferences, even remembering your favorite booth from past visits. You take your seat at a table embedded with a touchscreen menu.

Front of House 450

Front of House Food Order Seating Customer Experience 450

Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. Surprisingly, 88 percent of U.S. marketers have witnessed business growth by using personalized messaging.

Seating 450

Seating Innovation Marketing Loyalty Program 450

Modern Restaurant Management

FEBRUARY 12, 2021

As a restaurant owner, you’ve put some serious thought into your interior design, menu development and ambience creation to make your guests feel comfortable and attract more people to visit. But have you thought about your website design? Align your web design with your style. Represent the whole menu.

Design 520

Design Online Ordering Mobile Ordering Reservations 520

ChowNow

MARCH 27, 2025

Menu pricing isnt just about covering costsits about finding that sweet spot where profitability, customer perception, and operational reality meet. Understanding the Key Factors in Menu Pricing Before you develop your menu pricing strategies, its important to ground your decisions in the numbers.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

JULY 1, 2020

This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform on the topic of menu engineering. With restaurants reopening their patios and doors with limited menus and seats, now is the perfect time to make sure your menu is designed for margin, profitability and strong sales.

Menu 493

Menu Food Supply Food Order Supplies 493

Modern Restaurant Management

MARCH 11, 2025

And outdoor dining, once more of an afterthought or a novelty, has become a more permanent and intentional part of restaurant design. Running a successful restaurant isn’t measured solely by what’s on the menu anymore. Running a successful restaurant isn’t measured solely by what’s on the menu anymore.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

MAY 24, 2023

Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders. The client was an integral part of the design process from the very early stages until the final close out. We also prepared a formal Schematic Design presentation for approval.

Design 419

Design Fine Dining Front of House Seasonal Menu 419

Modern Restaurant Management

JUNE 15, 2023

The name comes from the Japanese equivalent of the Rock, Paper, Scissors game and the space combines natural elements, fluid design lines, and Japanese precision throughout. The space features hanging lantern pendant lights, wooden wishbone chairs, and bouclé knit and leather banquettes, all custom-designed. “We

Design 419

Design White Paper Customer Experience Magazine 419

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. YES – the menu is that important! Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way.

Menu 420

Menu Seasonal Menu Front of House Café 420

Modern Restaurant Management

NOVEMBER 4, 2021

This puts the customer in the driver’s seat and removes the reliance and uncertainties on timeliness of delivery offered by third parties. Is this bringing in customers that tend to order from the dinner or lunch menu? How far are customers driving for this new menu item? Adding Location Insights to the Menu.

Mobile Ordering 508

Mobile Ordering Marketing Menu Fast Casual 508

Modern Restaurant Management

DECEMBER 31, 2024

From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025. Move over “swicy.” ” “Swalty” has entered the chat.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

AUGUST 18, 2023

Each table has its own wench, which allows them to be raised and lowered to any desired height –– seated, cocktail, or all the way up to the ceiling –– using a network of cables and an electric power source. Brian, the executive chef, changes Ronin’s menu daily to reflect the best of the week’s harvest.

Back of House 418

Back of House Seating Seasonal Menu Design 418

Modern Restaurant Management

AUGUST 19, 2020

launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. CEO Rick Wilmer stated, “We’re excited to partner with a brand that has been so successful at leading the way in health-forward menu development.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

EATER

NOVEMBER 27, 2024

The menu, which includes the ever-popular fry bread taco, tells a story of connection, innovation, and respect for legacy and Indigenous culinary traditions. Thirty Nine’s menu highlights high-protein and precolonial ingredients.

Innovation 320

Innovation Food Truck Seasonal Menu 2004 320

EATER

MARCH 14, 2025

Arbys has a limited time menu of crispy fish sandwiches. Lent does not involve an outright fast, nor is it a one-day-only observance, which allows restaurants to design a specific menu around the food observers eat throughout the weeks-long period. Its difficult to estimate just how many Americans observe Lent.

Seasonal Menu 292

Seasonal Menu Dietary Restrictions Catering Social Media 292

Modern Restaurant Management

AUGUST 25, 2020

With outdoor dining occupying the foreground, and bars and indoor dining taking a back seat to consumer preferences, it begs the question: what happens when it gets cold? Menu Features – We’ve seen many of our restaurant partners implement menu features with great success. Then, work to fill those gaps.

Seasonal Menu 493

Seasonal Menu Outdoor Customer Service Catering 493

Modern Restaurant Management

FEBRUARY 17, 2025

Depending on a guest’s allergies or dietary preferences, AI can suggest personal picks from a restaurant’s menu, for example. Restaurants are responding with creative menu innovations, offering smaller portions, bundled meal deals, and "value bites" menus to provide premium experiences at reasonable prices.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

ChowNow

FEBRUARY 21, 2025

From the app, customers can browse the menu, place orders, and learn about the restaurant more easily than third-party apps, giving operators a stronger connection with their guests and making them more likely to become repeat customers. With a dedicated app, restaurants can control pricing, menu updates, and promotions without restrictions.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

JANUARY 16, 2020

What will inspire event themes and design in 2020? What menu inspiration will chefs use as they create new and fine tune traditional favorites? We are designing menus in the following ways with this trend in mind: Plant Based Foods : In 2020 we will be designing menus with more plant based foods than ever!

Events 558

Events Catering 2020 Outdoor 558

Modern Restaurant Management

APRIL 2, 2024

For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued. First impressions matter. Creating an inviting ambiance is critical for attracting (and retaining) solo diners.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

APRIL 8, 2020

” However, we expect the initial reduction in seating capacity to be closer to 25-30 percent, not 50 percent. This period will likely last four-to-six weeks, and we expect the seating reduction to create table spacing of approximately 9’-0” on center (from the typical 6’-0” on center).

White Paper 531

White Paper Seating Employee Relations Back of House 531

7 Shifts

OCTOBER 22, 2024

Photos of your menu items, ambiance, and even happy customers will give potential guests a glimpse of the dining experience you offer. Use it to share updates, special events, or new menu items. Create engaging email newsletters that have a clear purpose, such as promoting an event, offering a discount, or sharing a seasonal menu.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

JUNE 11, 2020

While having to reduce the number of seats is never ideal for a restaurant, many states are requiring it. The best option is to remove some tables and chairs from your dining room altogether in order not to have a bunch of empty seats as reminders of restrictions. Give your outdoor seating the same importance you give indoor.

Customer Experience 516

Customer Experience Dine-in Food Safety Kitchen Safety 516

EATER

DECEMBER 3, 2024

acre emporium features tens of thousands of ornaments from around the world, designed with every interest in mind, and draws even more visitors every year — all scrambling to fulfill their consumeristic wildest dreams. The sprawling, 7.35-acre This time of year, expect long wait times at the cashier’s line and throngs of spectators.

Hotels 276

Hotels 2022 Seasonal Menu Dine-in 276

ChowNow

FEBRUARY 13, 2025

Real-Time Data & Analytics : Track sales trends, top-selling menu items, and peak business hours to make informed decisions. Plus, their reliance on high fees forces restaurants to either raise menu prices or accept smaller profits. This system then suggests menu changes that will increase sales while reducing food costs.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

JUNE 30, 2023

Customers drive up to the designated lane, scan their order code and are rewarded by getting their food quicker. Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs. This also reinforces ordering through the app.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

JUNE 24, 2021

Can they view your menu online? Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. The great news is that an effective digital marketing strategy can be designed and implemented to fit just about any marketing budget.

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Menu and food choices Your restaurant’s menu and food choices can entice or put off customers. Moreover, the menu sets expectations for the dining experience.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

JULY 5, 2022

I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. For a few minutes, the guest feels better because they are in a seat, but the big problem is on the horizon. Improve Service Through the Menu.

Seating 468

Seating Training Customer Service Point of Sale 468

Modern Restaurant Management

OCTOBER 11, 2021

Additionally, POS insights can help restaurant owners identify their top-selling seasonal items based on customer data and adjust the menu accordingly. This will not only drive more guests, and sales, to the restaurant but also specifically encourage outdoor dining because of the specialized menus. Customized and Tailored Promotions.

Outdoor 493

Outdoor POS Front of House Seasonal Menu 493

Modern Restaurant Management

JUNE 6, 2022

Creating a popular bar that attracts locals and visitors provides restaurants with a window of opportunity to showcase their food menu and gain loyal customers. In addition to the menu, restaurant layout is one of the more prominent aspects of hospitality design that can either make or break your customer base.

Hotels 450

Hotels Customer Service Beverage Customer Experience 450

7 Shifts

JULY 16, 2021

Create a Menu. Design the Floor Plan Layout. Do they have indoor seating or are they takeout-only? This includes but is not limited to your equipment, permits, menu, and marketing. Seating capacity. Expected menu prices. Coffee shop with seating: $80,000 to $300,000. Create a Menu. The reason?

License 459

License Hiring Equipment Small Business 459

7 Shifts

AUGUST 26, 2019

"Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— From there, you can make vital decisions about price, service capacity, table turnover, and your menu to boost revenue and profits. Engineer your menu for sales and profits. The result?

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

JUNE 10, 2021

Bypassing third-party fees means Southwest can pass cost savings along to the consumer, which is analogous to what some restaurant brands are already offering with a best price guarantee on the menu for booking direct. Real Estate.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

ChowNow

MARCH 7, 2025

Make sure to upload: Photos of your most popular dishes A clear, easy-to-read menu Pictures of your restaurants interior and exterior (this helps guests recognize it when they arrive in person) Staff and behind-the-scenes shots to showcase your brand personality Consistently keep your business hours, website link, and service updated.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

Modern Restaurant Management

MAY 11, 2020

Layout tweaks and design interventions can isolate each environment depending on the kitchen’s location and potential routes from it to a take-out area. “Our design for Yank Sing featured transformable spaces using movable partitions and adaptably technology. ” Social Distancing in the Dining Room.

Fine Dining 470

Fine Dining Online Ordering Dine-in Take-out 470