Modern Restaurant Management

DECEMBER 31, 2024

” “We are controlling our reservations for winemaker dinners to keep the atmosphere more intimate. Reservation platforms are used often to book tables, but we have seen an increase in people calling and wanting to speak with a person at the restaurant to make reservations. ”, – T.J.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Reservation and table management apps. Managing reservations and walk-in traffic can be one of the trickiest parts of running a restaurant.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

ChowNow

APRIL 11, 2025

Their sleek design and intuitive user interface make them a natural fit for a modern restaurants day-to-day operations. From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Also, look for a tablet that has a strong battery life. The fix?

Front of House 195

Front of House Allergens Online Ordering Back of House 195

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. For example, a Christmas Sweater Party email informs guests of the event while also encouraging them to make a reservation.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

Modern Restaurant Management

FEBRUARY 9, 2022

"Reservations are a mix of regulars and fresh faces as well. It is really giving Valentine’s Day a run for its money in terms of the number of reservations we see each year." Co-owner and Chef Russell Davis designed a sophisticated and fun lunchtime menu for the occasion.

Events 474

Events 2010 Social Media Reservations 474

ChowNow

FEBRUARY 13, 2025

Too many missed reservations? A smart reservation and waitlist system can help. A well-designed loyalty program doesnt just increase repeat visitsit also encourages higher spending per visit by offering incentives for larger purchases or frequent orders. The best tech investments solve real problems.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

FEBRUARY 12, 2024

hours, offerings, website link, ordering link, reservations and reviews). Reservations and Online Orders If the restaurant uses third- party services for online reservations and online ordering, inquire about the details of the services so you understand how much you’ll be paying, how they work, and how to access the accounts.

Social Media 454

Social Media SEO Online Ordering Website Management 454

Modern Restaurant Management

FEBRUARY 4, 2022

In the past, these trends have included choosing certain suppliers, certain cleanliness practices, or even working as a "no-reservation" location. But, also need to make it easy for guests to request reservations online and review their menus. However current trends in the restaurant industry are less daunting than past fads.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

SEPTEMBER 21, 2020

After speaking with restaurant owners and operators, we realized we needed to expand our product offering beyond just helping manage their front-of-house better with Yelp Waitlist and Yelp Reservations. So we set out to design the services and bundles that would meet these needs. But coronavirus threw a wrench into that.

Front of House 488

Front of House 2009 Reservations Website Management 488

ChowNow

FEBRUARY 12, 2025

Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors. Logo Design and Color Schemes : A great logo is simple, memorable, and aligned with your brands vibe. Menu design and engineering.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

MARCH 3, 2025

Plaid represents structure, heritage, and intentional design. From there, we can start developing the brand identity (think color palettes, typography, and logo design). The restaurant needs cohesion, from signage to menu design to uniforms. It’s a timeless and bold pattern, much like a strong brand identity.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

7 Shifts

OCTOBER 23, 2020

Here are a few things to consider: The pros and cons of the DIY approach to restaurant website design Pros: Making your own website for your restaurant is much more affordable than hiring professional help. Hiring a website designer or developer usually starts at $1k to customize a template or $10k to build a completely custom website.

Website Management 370

Website Management Online Ordering Hiring SEO 370

Modern Restaurant Management

APRIL 27, 2020

OpenTable’s software has always enabled restaurants to connect with diners to manage reservations, prepare for shifts, and maximize table availability. Locations that have never taken reservations may find themselves looking for ways to manage capacity. First is an enhanced restaurant management platform.

Food Safety 578

Food Safety Document Guest Recovery Download 578

ChowNow

MARCH 7, 2025

Restaurants that rank higher in local search results get more foot traffic, online orders, and reservations. Also, make sure your GBP includes: A link to your website A menu link Service options: dine-in, takeout, delivery, curbside pickup, reservations, etc. And heres the thingyour competitors are already optimizing for local search.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

ChowNow

MARCH 28, 2025

The best restaurant-focused AI tools are designed to support staff not replace them. Theyre designed to be easy to implement and even easier to see value from. These botsoften built into your website or online ordering platformcan handle tasks like: Taking reservations Answering FAQs (Are you open on Mondays?)

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

7 Shifts

OCTOBER 1, 2024

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. You should also create a cleaning schedule that assigns specific tasks to designated staff members.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

JUNE 22, 2020

Restaurants can minimize close contact by texting alerts when reservations and takeout orders are available, keeping people from clustering together at entrances or pickup counters. Implement a designated Keyword so all customers can choose to receive updates about any new hours of operation and how to order.

Communication 506

Communication Email Marketing Customer Service Reservations 506

Modern Restaurant Management

JUNE 24, 2021

The great news is that an effective digital marketing strategy can be designed and implemented to fit just about any marketing budget. Most digital marketing agencies offer many important solutions for small to medium-sized restaurants, including: Website design, monitoring, and maintenance. Google Rankings and Google My Business.

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

Modern Restaurant Management

FEBRUARY 17, 2025

Hoteliers and restaurant operators are increasingly demanding POS systems that seamlessly connect with CRM, loyalty programs, reservation systems, inventory management, and payroll. In terms of operations, we're seeing a trend towards integrated systems.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

DECEMBER 22, 2020

So, whether you are a restaurant proprietor of one, two or many locations, food or inventory supplier, menu designer, online reservation technology or delivery software company, this could be a viable funding option for you. But just applying for a grant does not mean you will secure one.

Employee Relations 547

Employee Relations Leadership Small Business Food Supply 547

Modern Restaurant Management

MAY 24, 2024

You can use feedback forms, check your monthly sales report, analyze the reservations made, and even work on the order history. A few points to consider while developing a customer loyalty program include: Program Design: Ensure that the design of your loyalty program is such that it offers a clear idea to your customers.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

Modern Restaurant Management

JANUARY 3, 2022

This information can vary from menus to external links for reservation bookings. Align QR Code Design with Your Larger Branding Efforts. The best way to signal to consumers that a QR code is legitimate is to ensure your QR code design integrates the colors and logos affiliated with your brand. Avoid Free QR Code Generators.

Customer Experience 553

Customer Experience Consumer Goods Customer Service Mobile Ordering 553

Modern Restaurant Management

SEPTEMBER 11, 2023

This helps restaurants identify popular items, design seasonal menus, and create customized dishes based on customer preferences. Additionally, AI chatbots can analyze customer preferences, ingredient availability, and cost factors to optimize menu offerings.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538

Modern Restaurant Management

NOVEMBER 19, 2019

Starbucks Reserve Roastery Chicago, top photo, opened its doors to the public on Friday, November 15. Located on North Michigan Avenue and Erie Street on Chicago’s Magnificent Mile, the opening of Chicago Reserve Roastery marks Starbucks sixth global Roastery and third location in the U.S. Oregon Convention Center.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Modern Restaurant Management

MAY 19, 2020

Call out any new policy changes as necessary on your site, have you stopped taking group reservations for parties over six? Do people need to make reservations in advance? In order to ensure a safe dining environment we are requiring advance reservations. Add a simple banner to your site that explains this. It’s a skill!).

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

Modern Restaurant Management

OCTOBER 7, 2024

From the consultant’s perspective, our restaurant designs have changed substantially due to these services. We now design in specific pick-up areas for these third-party delivery systems. per month that provides more reward points, unlimited free delivery, priority reservations and the services of a VIP concierge.

2025 474

2025 Loyalty Program Waste Compost 474

Modern Restaurant Management

MAY 20, 2020

The Power of Mobile-First Design. What you might not realize is that even if you're a primarily a dine-in restaurant, the chances are high that the majority of your orders and/or reservations are still coming from these mobile devices.

Mobile Ordering 585

Mobile Ordering Email Marketing Online Ordering Point of Sale 585

EATER

NOVEMBER 27, 2024

The design blends cherry wood and Indigenous artwork with seating for 30 with a pivoting window wall designed by Tom Kundig that invites natural light and enhances the earthy, welcoming ambiance.

Innovation 318

Innovation Food Truck Seasonal Menu 2004 318

Modern Restaurant Management

JUNE 29, 2020

Proactive businesses may have been saving for a rainy day and have cash reserves to weather the storm created by the COVID-19 virus. Others may be able to tap into federal, state or local programs designed to assist businesses and keep them afloat. Every business is likely to hit a rough patch from time to time. End of the Road.

Social Media 452

Social Media Front of House Small Business Food Safety 452

Modern Restaurant Management

APRIL 13, 2020

It’s important to know what opportunities and shifts are coming, from customer preferences, design, menus, operations, and how the industry itself is changing. " all the way to “Can we be saving money with a new, more modern Reservation System?” ” Take the time to look at what you have and reevaluate.

Social Media 508

Social Media Take-out Training POS 508

Modern Restaurant Management

MAY 31, 2022

Other restaurant software is specifically designed for one purpose, whether it applies to human resources (HR), payroll, accounting, loyalty programs, or employee training. Data from reports can help restaurant managers understand off-peak times or no-show rates for reservations. Keeping tables occupied is crucial for restaurants.

Point of Sale 491

Point of Sale POS Download Customer Experience 491

7 Shifts

DECEMBER 18, 2023

A well-designed restaurant POS system will integrate directly with other tools you’re using, such as task management, tip management, and inventory management. Reservation tracking If your restaurant accepts reservations, you’ll need a tracking tool to manage them. Your team can also adjust reservations directly.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

APRIL 27, 2022

Get Ready for Reservations (or Don’t). The first big decision you need to make for any major holiday is whether or not you’re going to accept reservations. For example, by accepting reservations you’ll allow a select few parties to skip the wait, ensuring that they’ll have a great spot and a great time.

Management 531

Management Management Customer Experience Reservations 531

Modern Restaurant Management

MAY 21, 2020

Keep customers from congregating in waiting areas by adopting a reservations-only business model. At this point, you don’t have the facility to rely on cash reserves to splurge on marketing. Experiment with design programs to create event announcement posters to use for your digital marketing initiatives.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation. Learn more 7.

Management 367

Management Management Operations Mobile Ordering 367

Culinary Cues

APRIL 6, 2020

Dating back to Medieval times when cooking was reserved for nobility and later during the Renaissance when merchant travelers relied on local taverns for respite and a chance to break bread – restaurants and restaurant life has always been present. There are some who enjoy being alone, but most humans are inherently social by design.

Travel 525

Travel Back of House Customer Service Small Business 525

Modern Restaurant Management

MARCH 29, 2023

The reservation was made months in advance, and each course was designed with intention and artistry. Respectfully assertive requests to the designated leader on the line differentiate effective FOH managers and servers from disruptive individuals who place their own immediate needs above team success.

Hospitality 472

Hospitality Front of House Leadership FOH 472