Modern Restaurant Management

MAY 24, 2023

Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders. The client was an integral part of the design process from the very early stages until the final close out. We also prepared a formal Schematic Design presentation for approval.

Design 419

Design Fine Dining Front of House Seasonal Menu 419

Modern Restaurant Management

NOVEMBER 11, 2024

Instead, you're welcomed by Tao, a sleek robot host programmed to seat you efficiently based on your preferences, even remembering your favorite booth from past visits. You take your seat at a table embedded with a touchscreen menu. You walk into your favorite restaurant, but there’s no human host to greet you at the door.

Front of House 450

Front of House Food Order Seating Customer Experience 450

Modern Restaurant Management

FEBRUARY 12, 2021

As a restaurant owner, you’ve put some serious thought into your interior design, menu development and ambience creation to make your guests feel comfortable and attract more people to visit. But have you thought about your website design? Align your web design with your style. Align Your Web Design with Your Style.

Design 520

Design Online Ordering Mobile Ordering Reservations 520

Modern Restaurant Management

MAY 6, 2020

As the desire to develop new and update older restaurant establishments increases, designers and owners seek to add an authentic historical touch to their spaces by incorporating architectural salvage. “The reclaimed pieces we've been able to place in our projects are almost always the most talked about design elements in the room.

Design 563

Design Recycling Dine-in Book 563

Modern Restaurant Management

JUNE 15, 2023

The name comes from the Japanese equivalent of the Rock, Paper, Scissors game and the space combines natural elements, fluid design lines, and Japanese precision throughout. The space features hanging lantern pendant lights, wooden wishbone chairs, and bouclé knit and leather banquettes, all custom-designed. “We

Design 419

Design White Paper Customer Experience Magazine 419

Modern Restaurant Management

APRIL 16, 2025

The restaurant's design and tableware are sourced from both Japanese and regional artisans, Every detail—down to the shape of a plate or the arc of a serving sequence—reinforces the spirit of "Yoshin," a concept that expresses lingering beauty, unspoken emotion, and a deep connection to nature.

Back of House 340

Back of House Customer Experience Customer Service Hospitality 340

Modern Restaurant Management

AUGUST 18, 2021

To create a premium, safe, and welcoming cocktail space, there must be a holistic approach to the design, considering the guests’ perspectives on what can be seen and felt. Guests do not want to simply walk through a doorway and be seated in the corner, away from the excitement.

Design 450

Design 2021 Bar Entertainment 450

Modern Restaurant Management

JANUARY 9, 2025

Efficient electric heating keeps guests warm, extends seating capacity and helps maintain the lively, inviting atmosphere your business is known for — no matter the weather. With the right systems in place, you can not only maintain outdoor seating year-round but also create an atmosphere that keeps guests coming back for more.

Outdoor 386

Outdoor Brewery Seating Small Business 386

Modern Restaurant Management

JANUARY 3, 2025

To learn how these layouts can help maxmize efficiency while still providing optimal guest experience, Modern Restaurant Management (MRM) magazine received insights from Aleksandra Kaplan, partner at Swan Dive Design Studio. Among her design tips: Form Must Follow Function, Go Big in Little Ways and Design to Grow.

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

Modern Restaurant Management

JANUARY 24, 2025

. "This initiative reflects a growing industry trend toward aligning business practices with global sustainability goals, ensuring that graduates are prepared to lead the way in transforming the culinary and design landscapes for a sustainable future." The courses that EcoChef is launching at Chatham University address this need.

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

OCTOBER 28, 2020

Design Your Floor Plan with Social Distancing in Mind. The floor plan of a seating area should not only make it easy for employees and patrons to observe social distancing guidelines, but the foot traffic flow should also make sense. Create designated areas (for curbside pickup and for those guests waiting to be seated).

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Modern Restaurant Management

JUNE 10, 2020

” No one knows for sure, but we are seeing glimpses of a trend that may be the answer for restaurant owners and operators: expanded outdoor seating. ” An (ROI) Argument for Expanding Outdoor Seating. Creating or expanding outdoor seating is nowhere near as expensive as a building expansion. Inside Out.

Outdoor 553

Outdoor Seating Customer Service Small Business 553

Goliath Consulting

APRIL 5, 2025

Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. Provide digital menus or physical copies that are clear and well-designed. Make sure the entrance area is clean and organized, setting a positive tone before guests even sit down.

Customer Experience 195

Customer Experience Email Marketing Customer Service Mobile Ordering 195

Modern Restaurant Management

JUNE 19, 2020

Over the past few weeks, we have met with clients, attended roundtables, observed trends and polls, and have kept our creativity flowing, to develop design solutions to help sustain our food and beverage industry partners through COVID-19 and beyond. Is there a design solution that is incorporated into the table or chair?

Front of House 386

Front of House Back of House Seating Design 386

Modern Restaurant Management

AUGUST 19, 2020

launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

AUGUST 10, 2020

In your parking lot, designate spots for curbside pickup that includes a number to call upon arrival. Social distancing seat covers in addition to floor graphics enable customers to keep a healthy space, while tabletop signs that designate available seating at every other table aid in distancing efforts.

Communication 493

Communication Kitchen Safety Food Safety Front of House 493

Modern Restaurant Management

JULY 21, 2021

When it comes to restaurant design, Covid’s impact is probably broader than just how we plan our dining places, it will also have affected how we design them and what materials we use. Restaurants must be clever in their design and think more about how people use the space and how they can easily adapt to different group sizes.

Design 474

Design Customer Experience Dine-in Innovation 474

The Restaurant Group

JANUARY 10, 2025

Restaurant interior design is not just about making things look prettyits about creating an atmosphere where people feel comfortable, excited, and connected. When customers walk in, the design sets the tone before they even taste your food. Good design isnt just decorationits the backbone of an unforgettable experience.

Design 78

Design Outdoor Seating Customer Experience 78

Modern Restaurant Management

AUGUST 18, 2023

Each table has its own wench, which allows them to be raised and lowered to any desired height –– seated, cocktail, or all the way up to the ceiling –– using a network of cables and an electric power source. In what ways does the design connect to the menu? They truly are a marvel.

Back of House 418

Back of House Seating Seasonal Menu Design 418

Modern Restaurant Management

MARCH 17, 2021

The biggest factors to consider when developing one are: location, size, and design. Customers can identify with a brand that designs for them and creates a better customer experience. When picking a sign, the three main factors to decide are the type, location, and design. Sign Location and Design. Sign Types.

Outdoor 493

Outdoor Point of Sale Design Customer Experience 493

Modern Restaurant Management

APRIL 8, 2020

” However, we expect the initial reduction in seating capacity to be closer to 25-30 percent, not 50 percent. This period will likely last four-to-six weeks, and we expect the seating reduction to create table spacing of approximately 9’-0” on center (from the typical 6’-0” on center).

White Paper 531

White Paper Seating Employee Relations Back of House 531

Modern Restaurant Management

JUNE 1, 2022

Construction professionals also need to be able to educate their clients about different construction and design materials and systems. Lines and Designs. One of the (many) industry shifts resulting from the pandemic is that many restaurant brands and businesses are realizing that they no longer need or want as much interior seating.

Design 520

Design Supplies Equipment Education 520

Modern Restaurant Management

FEBRUARY 16, 2021

As President of the Food & Delivery segment of Novolex, I’ve had a front seat to these dramatic changes, and to the challenges facing the industry as it struggles to survive and adapt.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

APRIL 24, 2025

The Untapped Power of Music In an era of fierce competition in the restaurant and hospitality sectors, curating an unparalleled guest experience isn’t just beneficial, it’s essential for turning reserved seats into lasting memories. Older generations (55+) prefer outdoor seating driving 27% of reservations.

License 251

License Fine Dining Customer Experience Dine-in 251

Modern Restaurant Management

JUNE 5, 2020

Therefore, maximizing the ability to utilize outdoor space to increase seating capacity will be critical for restaurants during this period. That said, it can be expected that consumers will likely feel more comfortable if the restaurant has socially distanced outdoor seating option available.

Outdoor 420

Outdoor Seating Government Employee Relations 420

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. It is their business after all – right?

Menu 483

Menu Seasonal Menu Front of House Café 483

Modern Restaurant Management

APRIL 2, 2024

For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued. First impressions matter. Creating an inviting ambiance is critical for attracting (and retaining) solo diners.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

JUNE 11, 2020

While having to reduce the number of seats is never ideal for a restaurant, many states are requiring it. The best option is to remove some tables and chairs from your dining room altogether in order not to have a bunch of empty seats as reminders of restrictions. Give your outdoor seating the same importance you give indoor.

Customer Experience 516

Customer Experience Dine-in Food Safety Kitchen Safety 516

Modern Restaurant Management

JULY 5, 2022

I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. For a few minutes, the guest feels better because they are in a seat, but the big problem is on the horizon. Improve Service Through the Menu.

Seating 468

Seating Training Customer Service Point of Sale 468

Modern Restaurant Management

SEPTEMBER 21, 2020

In a typical month, we used to help restaurants seat over four million diners. They knew Yelp could do more than just help them seat diners. So we set out to design the services and bundles that would meet these needs. As the general manager of Yelp for Restaurants , my job is to help restaurants succeed.

Front of House 488

Front of House 2009 Reservations Website Management 488

Modern Restaurant Management

SEPTEMBER 29, 2020

Some cities are making the transition easier for their restaurants by closing downtown streets on certain weekends and inviting restaurants to place tables and seating areas outside. When choosing where to put your patio or garden, it is important to make sure it is visibly pleasing from every seat, with a great atmosphere and amazing views.

Outdoor 474

Outdoor Customer Experience Dine-in Seating 474

Modern Restaurant Management

JANUARY 16, 2020

What will inspire event themes and design in 2020? We are designing menus in the following ways with this trend in mind: Plant Based Foods : In 2020 we will be designing menus with more plant based foods than ever! Design and style play a huge role in events. Wellness is a still a top trend in catered events for 2020.

Events 558

Events Catering 2020 Outdoor 558

Modern Restaurant Management

APRIL 20, 2023

The original design is a heavy timber replica of a six-beam Haida house—a traditional style of building by the Haida Tribe—which opened in 1939 as a Native American curio shop before serving as a restaurant space starting in 1945. I like to joke about the number of mop sinks I’ve designed over the years.

Back of House 419

Back of House Design Fine Dining Customer Experience 419

EATER

DECEMBER 3, 2024

acre emporium features tens of thousands of ornaments from around the world, designed with every interest in mind, and draws even more visitors every year — all scrambling to fulfill their consumeristic wildest dreams. The sprawling, 7.35-acre This time of year, expect long wait times at the cashier’s line and throngs of spectators.

Hotels 274

Hotels 2022 Seasonal Menu Dine-in 274

Modern Restaurant Management

DECEMBER 13, 2024

Sidewalk seating emerged as a lifeline for restaurants and diners alike. Today’s social yards are anchored by restaurants and bars that integrate communal spaces into their designs. Think expansive patios, open-air seating, lawn games, live music, and family-friendly areas, all creating an experience far beyond a typical meal.

2025 417

2025 Dine-in Food Truck Outdoor 417

Modern Restaurant Management

AUGUST 5, 2021

A future forward restaurant model will be characterized by contactless delivery, curbside pick-up, and outdoor seating and will be more able to respond to heightened anxieties about business hygienic practices. If you currently lack outdoor seating, you may want to consider renovations or look for a new location that can accommodate.

Food Truck 539

Food Truck Retail Mobile Ordering Food Safety 539

Modern Restaurant Management

FEBRUARY 17, 2025

All components of our suite of hospitality and restaurant solutions are designed to help operators achieve greater efficiency and gain better visibility of their operations. Alex Thalassinos In this time when value is highly desired by operators and guests, how does technology like Silverware help restaurants be more efficient?

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221