Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

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Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

DECEMBER 26, 2023

These innovations were pivotal in safeguarding the safety of customers and foods. Evolving Consumer Expectations – Consumer expectations continued to evolve in 2023, particularly in the areas of transparency, ethical sourcing, and dietary preferences.

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Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

DECEMBER 20, 2022

Increasing menu pricing has helped to offset costs and so far, has continued to attract customers since grocery prices are outpacing the increases in restaurant tickets for dining out." Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights.

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2022 Food Supply Point of Sale Dietary Restrictions 493

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. With AI-driven online ordering systems, like the company BigZpoon provides, this vision is becoming a reality.

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Dietary Restrictions Online Ordering Customer Experience Catering 195

Modern Restaurant Management

NOVEMBER 6, 2019

As off-premises traffic and sales continue to accelerate, consumers will place a heightened importance on experiential dining for on-premises occasions. In order to remain competitive, restaurants will need to adapt to evolving dietary restrictions and consumer preferences. The restaurant of the future will be smaller in size.

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2030 Dietary Restrictions Recruiting 2018 385

Modern Restaurant Management

DECEMBER 28, 2023

As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining. As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining.

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2024 Dietary Restrictions Customer Experience Customer Service 309

Modern Restaurant Management

JANUARY 13, 2020

Tenzo said this appears to occur when the restaurant has a larger variety of vegan dishes, showing that people like to have a choice of meals when dining out instead of just one or two options. The evidence is clear: more restaurant guests are interested in plant-based and vegan menu items.

Dietary Restrictions 474

Dietary Restrictions Fast Casual Menu Tip Distribution 474

7 Shifts

AUGUST 20, 2020

Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. Fortunately, tech can help boost operational efficiency in restaurants.

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Technology Mobile Ordering Dietary Restrictions Cash Management 293

Goliath Consulting

JUNE 8, 2023

Additionally, envision future growth opportunities, innovative menu additions, and effective marketing strategies to maintain a competitive edge. Focus on sourcing fresh, high-quality ingredients and engage the expertise of skilled chefs who can create captivating and innovative dishes.

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Dietary Restrictions Email Marketing Social Media Customer Experience 195

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

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2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

NOVEMBER 11, 2019

Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent).

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Travel Food Hotels Loyalty Program 297

EATER

FEBRUARY 23, 2021

With pop-ups like Honeysuckle, Black Feast, and the Vegan Hood Chefs, Black innovators engage with food for a greater purpose. Soul food and Southern food are undeniably rooted in the African-American experience, but Black food in America can’t be defined by just these two categories. Honeysuckle. Neal Santos.

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Food Dietary Restrictions Customer Experience Events 278

Modern Restaurant Management

SEPTEMBER 27, 2024

Dishwashers were found to be the second most challenging role to fill, accounting for 12 percent of all open roles. Cashiers came in third place taking up seven percent of all open roles. Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. Economic Uncertainty (52 percent) 3.

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Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

FEBRUARY 6, 2020

We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” We look forward to a successful partnership with the Shariffs and to welcoming our Canadian guests to dine with us in Edmonton in the coming months.” CPK Heads North.

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Franchise Franchising Fast Casual Customer Experience 383

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. This immediate transmission can streamline kitchen operations, reduce errors, and ensure a smoother dining experience.

Technology 111

Technology Dietary Restrictions Download Loyalty Program 111

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. Finding innovative ways to incorporate novel foods into your menu sets your properties at the forefront of healthy dining. Modern Dining. What Hotel Menu Trends Will Define 2022? b3lineicon|b3icon-tray|?|Tray.

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Hotels 2022 Menu Tip Distribution 148

QSR Automations

JANUARY 31, 2025

Every second counts, every ingredient matters, and every team member plays a vital role in creating a great dining experience. Together, these systems: Prevent overproduction by tying kitchen output to dining room activity. In the ever-changing world of hospitality, efficiency is the name of the game.

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Waste Front of House Operations Back of House 52

EATER

JUNE 29, 2022

The fast-casual dining room at Rowdy Rooster. “There’s always been a context of a fried chicken in India,” says chef Pandya. There’s halal fried chicken, sometimes cooked whole, at stands in Delhi. There’s chicken pakora in Mumbai and Kolkata. There’s red chicken fry in Hyderabad. Fried chicken is part of the region’s culinary fabric.

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Fast Casual Restaurant Law Dietary Restrictions Food Order 246

Open for Business

OCTOBER 30, 2024

Do they have any dietary restrictions? Tailoring the dining experience Now that you’ve got all this great data , it’s time to put it to work. For example, you might notice that a particular guest always books a table for two on Friday nights. Do they always order the same bottle of wine?

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Reservations Email Marketing Dietary Restrictions Point of Sale 60

EATER

SEPTEMBER 10, 2020

Anu, granddaughter of tandoori innovator Kundan Lal Gujral , adapted her recipes to incorporate fresh, New England-grown ingredients, and their lemongrass and galangal-infused Goan Curry won a Sofi Award in 2019, the same year their revenues hit $60,000. And meetings are hard to arrange during a global pandemic. View this post on Instagram.

Food 202

Food Catering Small Business Retail 202

Restaurant365

FEBRUARY 18, 2022

The restaurant industry is absolutely brimming with innovation. According to the National Restaurant Association’s recently published State of the Restaurant Industry, the percentage breakdown of operators who plan on investing in back-of-the-house technology in 2022 are as follows: Family dining – 30%. Casual dining – 28%.

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Technology Dietary Restrictions Back of House Front of House 78

Restaurant Clicks

NOVEMBER 7, 2021

The Walrus & the Carpenter service is second-to-none, and they have great indoor and outdoor dining options. While I’ll always love Seattle for introducing me to iconic grunge bands like Pearl Jam and Nirvana, this city has a special place in my heart for a different reason: the food culture. The Walrus & the Carpenter. Order Online.

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Seasonal Menu Dietary Restrictions Online Ordering Reservations 124

Restaurant Clicks

NOVEMBER 13, 2021

Over the last couple of decades, the Music city has also become known as a serious food city. It’s the center of a trend called New Southern Cooking, which has put Southern dishes and ingredients on the culinary world stage. However, that’s not all that Nashville offers. Lockeland Table. They also have great cocktails available for $7. Order Online.

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Back of House Reservations Fine Dining Online Ordering 121

Restaurant Clicks

JUNE 22, 2021

You may not be familiar with the term “prix fixe menu,” but you’re more than likely familiar with the concept, which has been a staple of both fine-dining and casual restaurants for decades. Either way, customers are guaranteed a dining experience that’s as memorable as it is delicious. Prix Fixe Meaning.

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Menu Fine Dining Dietary Restrictions Seasonal Menu 78

Apicbase

MAY 21, 2024

Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more. Keeping the menu efficient and customer-focused can create a consistently positive dining experience across your locations. Setting a final menu takes time, because there are many factors to juggle beyond recipes.

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Menu Dietary Restrictions Allergens Seasonal Menu 52

Restaurant Clicks

DECEMBER 20, 2021

Growers, ranchers, and wineries thrive here in vast numbers, and at the heart of it all is the city of Sacramento. As the capital of California, Sacramento has a lot to offer outside of politics. Thanks to its perfect location between the Sacramento and American Rivers, it’s a foodie haven. The Kitchen. Make a Reservation. The Firehouse Restaurant.

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Seasonal Menu Reservations Back of House Fast Casual 102

Restaurant Clicks

MAY 24, 2021

As an upscale casual dining restaurant, Acacia has a beautifully decorated interior as well as a spacious outdoor patio. Nestled in Dupont Circle, the Tabard Inn offers a wonderful dining experience attached to their Inn, which offers boutique rooms to guests. There are few other places available to dine at in Washington, D.C.

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Front of House Reservations Dietary Restrictions Outdoor 78

Restaurant Clicks

DECEMBER 6, 2021

Los Angeles, also affectionately known as the City of Angels, is one of the most popular destinations in the United States. People from all over the world flock to the bustling city to see how the stars live. That and to experience the culture of Hollywood. If you’re looking for the best spot to brunch in the City of Angels, you’re in luck.

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Online Ordering Food Order Reservations Seasonal Menu 104

Aaron Allen & Associates

FEBRUARY 2, 2019

Both investment (whether via private equity or corporate venture capital) and long-term planning can and should be modernized to factor in non-traditional threats that may not have been showing up on the corporate radar and assessment of evolving consumer and competitive landscape. In the U.K.

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Food Truck 2015 Point of Sale Consumer Goods 64

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Clover - Restaurants

MAY 3, 2024

A recent survey by P&G Professional found more than 92% of Americans say it’s very important to see a visibly clean restaurant when they’re dining indoors, outdoors, and when ordering takeout. An estimated 3,000 people in the U.S. die each year due to foodborne illness.

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Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. The documentary is available on-demand exclusively on Hulu.

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Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

APRIL 28, 2022

These spaces are only used to prepare food for off-premises consumption; there is no dining room, curbside pickup or drive thru, which means operators can get by on skeleton back-of-house (BOH) crews. Spurred by the explosion of off-premises and delivery during the pandemic, virtual brands offer many benefits to both brands and consumers.

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Dietary Restrictions Influencer Back of House BOH 490

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” In traditional smoothie shops, 1 in 10 orders are wrong, and this is at best a bad experience, and at worst can be life-threatening for people with dietary restrictions.

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Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

JUNE 19, 2020

” “The addition of SuperFi enables us to extend our reach and better serve our customers, while complementing our strategy that is focused on innovation and expansion,” said Robin Johnston, COO of Bloom Intelligence. PPP Forgiveness Links and EZ App. Click here to view the EZ Forgiveness Application.

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Food Safety Customer Experience Website Management Employee Relations 362