Modern Restaurant Management
JUNE 12, 2024
Identifying Bottlenecks and Improved Service Efficiency : Identify how efficiently staff members move between tasks and potential customer service pitfalls, providing opportunities to refine employee training or rectify operational challenges. Turning to AI, restaurants can further optimize their operations and customer engagement.
7 Shifts
AUGUST 20, 2020
How to cut labor costs in a restaurant 101: Use a labor management tool Did you know that restaurants spend about 30% of their revenue on wages, overtime, payroll taxes, and employee health care? Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before.
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Modern Restaurant Management
SEPTEMBER 1, 2020
New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).
Modern Restaurant Management
DECEMBER 28, 2023
A drive to create better working conditions and benefits for industry employees. Restaurant operators are focused on cost control and need easy-to-use technology for a better employee experience and more significant data-driven insights. To read the full James Beard Foundation 2023 Annual Industry Report, click here.
Modern Restaurant Management
JANUARY 12, 2022
This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 46 percent would love to manage their dietary preferences with their favorite establishments. ” What Restaurant Employees Want at Work. Key Takeaways. with an average score of 4.1
Modern Restaurant Management
JANUARY 3, 2024
Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value.
Hot Schedules
NOVEMBER 3, 2021
Thanks to working from home and lockdowns during the pandemic, diners are making more homecooked meals, a trend that will likely continue even as businesses continue to reopen in-person offices and global lockdown restrictions ease. Ensure you are adding key dietary, intolerance, and nutritional info on menus, websites, and food packaging.
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