Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.

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Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 167

Modern Restaurant Management

JULY 20, 2021

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. The pandemic has devastated the restaurant industry, with profitability and staffing levels down for the vast majority of restaurant operators.

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Dietary Restrictions Customer Experience Dine-in Technology 197

Apicbase

MAY 21, 2024

Understand your target audience Define your audience’s demographics, dining occasions, and dietary preferences to create a menu that caters to their needs—considering regional tastes and preferences to ensure a good fit if expanding into a new market. When designing a menu, be sure to balance innovation with practicality.

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Menu Dietary Restrictions Allergens Seasonal Menu 52

Ken Burgin

JUNE 6, 2023

Special Dietary Needs: Design training material covering different dietary requirements, such as vegan, gluten-free, and allergen-free cooking, to cater to a diverse customer base. Creativity and Innovation: Use ChatGPT to stimulate creative thinking in recipe development and presentation, promoting innovation in the kitchen.

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Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

JULY 1, 2021

This can range from knowing a guest’s dietary restrictions and empowering servers to make suggestions based on past order history, to noting regulars’ table preferences, to remembering that a customer’s last visit was on their birthday.

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Dietary Restrictions Email Marketing Customer Experience Mobile Ordering 177

Modern Restaurant Management

NOVEMBER 6, 2019

Smaller restaurants could incorporate more automated kitchen equipment and the typical kitchen layout may change. In order to remain competitive, restaurants will need to adapt to evolving dietary restrictions and consumer preferences. Nutrition and Sustainability Will Drive Menus. million by 2028, its lowest level in 65 years.

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Modern Restaurant Management

JANUARY 3, 2024

Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value. 2024 will be a year of value and beverage innovation.

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2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

JANUARY 13, 2020

Tenzo added that restaurants and chains offering exclusively vegan options are seeing the same trends as those offering both vegetarian and vegan options, meaning that catering to the most proscriptive dietary choice may be the best idea. How can restaurants be responsive to their guests and capitalize on this growing lifestyle trend?

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Dietary Restrictions Fast Casual Menu Tip Distribution 189

Clover - Restaurants

MAY 3, 2024

Kitchen equipment is visibly dirty. Dirty rags are used to clean food contact surfaces and equipment. Employees aren’t wearing personal protective equipment. With an increased focus on consumer safety post-pandemic, many restaurant owners are exploring the use of innovative cleaning solutions.

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Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

NOVEMBER 11, 2019

Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent).

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Travel Food Hotels Loyalty Program 118

Aaron Allen & Associates

FEBRUARY 2, 2019

Several grocery store chains are bringing meal kits to their aisles — Walmart is selling them from its Culinary and Innovation Center and Kroger bought Home Chef for $200m and is now selling meal kits in its stores in addition to the original subscription model Blue Apron, the only U.S.-based In the U.K. In the U.S.,

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Food Truck 2015 Point of Sale Consumer Goods 64

Modern Restaurant Management

JUNE 12, 2024

For a deeper dive, Modern Restaurant Management (MRM) magazine reached out to Yevgeni Tsirulnik, SVP, Innovation and Incubation at Toshiba Global Commerce Solutions How should restaurant operators approach digital investments moving forward? The report, which surveyed 127 restaurant executives across the U.S.

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Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 189

Modern Restaurant Management

JANUARY 12, 2022

46 percent would love to manage their dietary preferences with their favorite establishments. Illinois reports a +85 percent year-over-year increase in sales velocity in the week to January 1, largely due to the stringent COVID-19 restrictions which were in place at the start of 2021. Sales velocity is now 0 percent vs January 4, 2020.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

APRIL 28, 2022

In this scenario, operators must walk the line of being broadly appealing enough to generate sufficient revenue to make the economic model work—but for consumers with dietary restrictions or an appreciation for the decadent, they are a great way to experiment with new dishes and flavors. Virtual Brands are Influencer Magnets.

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Dietary Restrictions Influencer Back of House BOH 196

Modern Restaurant Management

DECEMBER 16, 2019

Chick-Fil-A drove growth through menu innovation, but more importantly, it was one of the main characters in the much-hyped Chicken Wars saga (8.2 In fact, quality impacts the entire dining experience, including how well equipment functions and ultimately supports the staff’s ability to efficiently serve its guests.”

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2019 Compost Mobile Ordering Online Ordering 128

Modern Restaurant Management

AUGUST 28, 2020

That’s why Spiceology and Chef’s Roll are challenging chefs around the country to help those on restrictive diets by creating an approachable dish with no salts and low fats. “The TableBoost app helps restaurants save up to 25% of the cost of managing their equipment (e.g. ” Saving More than Paper. .

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Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

OCTOBER 16, 2019

Since every part of Ono’s assembly process is monitored by hundreds of sensors to ensure there is no spillage, cross-contamination, or inconsistencies; customers with dietary restrictions, allergies, or simply specific preferences no longer have to worry that their blend might include ingredients it shouldn’t.

Food Truck 126

Food Truck Customer Service Customer Experience Front of House 126

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Mad Mobile

FEBRUARY 22, 2024

It’s clear that embracing technological innovation is no longer optional for restaurant owners and entrepreneurs; it’s essential for survival and success. It’s time to embrace innovative solutions and write a new chapter in the dining experience – one marked by efficiency, satisfaction, and, ultimately, thriving businesses.

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2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JUNE 19, 2020

” “The addition of SuperFi enables us to extend our reach and better serve our customers, while complementing our strategy that is focused on innovation and expansion,” said Robin Johnston, COO of Bloom Intelligence. Filters and dietary tags (vegan, vegetarian, gluten-free, kosher, etc.) Ecolab chairman and CEO.

Food Safety 145

Food Safety Customer Experience Website Management Customer Service 145

Modern Restaurant Management

OCTOBER 8, 2020

“Certification to NSF/ANSI food equipment standards mean Flippy ROAR meets rigorous requirements for material safety, hygienic design and performance,” said Sara Risley, associate managing director of food equipment at NSF International. Self-adjusting mechanical clamp with grasping claw easily moves objects.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Modern Restaurant Management

JANUARY 10, 2024

This pressing need for innovation propels the industry to seek avenues that not only overcome current hurdles but also elevate guest experiences to unparalleled heights. Consider AI-powered robots leveraging guest dining preferences to curate tailored menu suggestions, or recommending dishes based on dietary restrictions and previous orders.

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Hospitality Operations Dietary Restrictions Customer Experience 195

Modern Restaurant Management

FEBRUARY 6, 2020

We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” Bojangles' Culinary Innovation. Bojangles’ named Chef Marshall Scarborough as the chain’s new vice president of menu and culinary innovation.

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Franchise Franchising Fast Casual Customer Experience 153

Modern Restaurant Management

DECEMBER 18, 2019

Menus are accommodating dietary preferences and identities, as well as taking various cultures into consideration, and even creating entire vegan menus. “As we head into 2020, the addition of these new options at both restaurants is one of the many ways we’re continuing to deliver the innovation and quality Carl’s Jr.

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