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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

Fast food and food delivery gradually began changing that equation. In 2024, food prices have been high and consumer spending has been stretched thin, making it even more difficult for restaurants to attract new customers. The restaurant experience was once solely comprised of human-to-human, in-person experiences.

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From Clutter to Connection: How Regional Tastes Drive Brand Success

Modern Restaurant Management

In addition to standing out in a crowded market, restaurants must cater to guests with dietary restrictions — vegetarian, gluten-free or vegan — in a way that is both delicious and unique.

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Emerging Trends in Healthy Foods and Restaurant Concepts

Goliath Consulting

As diners become more health-conscious and adventurous, food trends and restaurant strategies are shifting to align with these preferences. Options like chickpea, almond, and coconut flours not only cater to dietary restrictions but also deliver powerful nutritional benefits.

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How to Diversify Your Brand by Adapting Plant-Based Food Trends

Modern Restaurant Management

With today’s food trends moving toward the direction of fresh, healthy, local, and sustainable, the term “plant-based” continues to enter the conversation on every playing field. Effectively educating those (bartenders, wait staff, back of the house, etc.)

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What Does Lent Have to Do With Crispy Fish Sandwiches?

EATER

Why fast-food restaurants observe seafood season and not other religious holidays According to Wendys, its seafood season. Lent does not involve an outright fast, nor is it a one-day-only observance, which allows restaurants to design a specific menu around the food observers eat throughout the weeks-long period.

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Customization is King – How to Juggle Customization and Efficiency

Modern Restaurant Management

Every person has their own likes, dislikes and preferences when it comes to food. And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity.

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MRM EXCLUSIVE: Restaurants Going Digital Require Technology That Always Works

Modern Restaurant Management

Restaurants continue to face increased competition, needing to make delicious food on-demand and quickly, with minimal wait times. For any restaurant, the winning recipe is clear: delicious food, creating seamless customer experiences, and ensuring technologies are always working.