Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Customers expect efficient and convenient payments, and restaurants must adapt to meet those demands Tap-to-pay, tableside QR codes, tablets — you name it — help the food service industry embrace flexible and intelligent payment systems.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. 1) Pop-Up Collaborations Partner with other local businesses, like a bakery, brewery, coffee shop, roastery, or food truck, for exclusive menu items or drinks.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. These innovations were pivotal in safeguarding the safety of customers and foods.

Dietary Restrictions 309

Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

DECEMBER 20, 2022

While sales have in many cases, rebounded, operators faced ongoing struggles from inflationary pressure on food costs, hiring and retaining staff, along with supply chain issues and availability of key items. Customers now rely on new technology, like contactless payments, mobile apps, and self-serve kiosks to get the food they want and fast.

2022 493

2022 Food Supply Point of Sale Dietary Restrictions 493

Modern Restaurant Management

JANUARY 13, 2020

Tenzo added that restaurants and chains offering exclusively vegan options are seeing the same trends as those offering both vegetarian and vegan options, meaning that catering to the most proscriptive dietary choice may be the best idea. How can restaurants be responsive to their guests and capitalize on this growing lifestyle trend?

Dietary Restrictions 474

Dietary Restrictions Fast Casual Menu Tip Distribution 474

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. Goliath Consulting Group is a restaurant consultancy group based in Atlanta, Georgia.

Dietary Restrictions 195

Dietary Restrictions Online Ordering Customer Experience Catering 195

Modern Restaurant Management

NOVEMBER 6, 2019

Cloud kitchens will continue to grow, fueled by the expansion of centralized kitchens and the growth of online, delivery-only brands. In order to remain competitive, restaurants will need to adapt to evolving dietary restrictions and consumer preferences. Nutrition and Sustainability Will Drive Menus.

2030 385

2030 Dietary Restrictions Recruiting 2018 385

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. White Castle Employs Flippy the Robot.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

EATER

JUNE 4, 2024

For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. As more restaurants have moved to online bookings, many also require a credit card deposit as a defense against no-shows. This is poor form.) Know which days to go.

Fine Dining 301

Fine Dining Reservations Seating Online Ordering 301

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

JANUARY 3, 2024

Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

7 Shifts

AUGUST 29, 2019

Sometimes you need these staples to accommodate more niche groups, like those with special dietary restrictions or picky eaters who won’t come to your restaurant unless that one item is on the menu. That sort of streamlining leads to shorter wait times after ordering, faster table turn times, and more satisfied customers.

Menu 279

Menu Point of Sale Website Management Online Ordering 279

ChowNow

JUNE 12, 2024

In today’s competitive restaurant landscape, your online presence is more than just a digital storefront; it’s your direct line to hungry customers eager to place a takeout order, make a reservation, or discover their next favorite local dining spot. Let’s dive in!

Ordering 195

Ordering Dietary Restrictions Online Ordering Food Order 195

Modern Restaurant Management

FEBRUARY 6, 2020

Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans. “Our brand has a strong foundation based on more than half a century of serving up quality comfort food in a relaxed, welcoming atmosphere that is a cut above a typical QSR,” said Biser. This is only the beginning.”

Franchising 383

Franchising Franchise Fast Casual 2019 383

Modern Restaurant Management

AUGUST 28, 2020

He began his life-long career in the hospitality business at the food service division of Stouffer in Newark, N.J., and joined the Marriott Corporation in 1965 to help launch its fast-food division, beginning with Hot Shoppes Jr., It’s fun to be able to offer the city food from such a great brand through our Kitchen Center.”

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Food A guest doesn’t like their order If a guest’s order isn’t what they expected, ask for more information.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

EATER

FEBRUARY 23, 2021

With pop-ups like Honeysuckle, Black Feast, and the Vegan Hood Chefs, Black innovators engage with food for a greater purpose. Soul food and Southern food are undeniably rooted in the African-American experience, but Black food in America can’t be defined by just these two categories. Honeysuckle. Neal Santos.

Food 284

Food Dietary Restrictions Customer Experience Events 284

EATER

SEPTEMBER 10, 2020

The Bhallas and countless food entrepreneurs like them are essential contributors to a diverse economic landscape. Food shows are the only way we can really get our product in front of our customers and get new accounts,” he says. “We Familiar customers placed orders, but it wasn’t nearly enough to make up for losing Boston College.

Food 255

Food Catering Small Business Retail 255

EATER

FEBRUARY 1, 2022

The menu at HAGS will accommodate any number of substitutions and dietary restrictions. Waiters will sit, relaxed at your table while they take an order, or pause in the rush of dinner service to try a new wine and catch up with a regular. I always had a really political relationship with food,” she says.

Fine Dining 246

Fine Dining Front of House Dietary Restrictions Back of House 246

Modern Restaurant Management

SEPTEMBER 27, 2024

The survey was conducted in January 2024 among 522 US-based Food and Beverage professionals, including owners and managers from single-site establishments and small multi-site chains with fewer than 20 restaurants. This sample size ensures statistically robust and representative data for the industry. percent year-over-year, compared to 0.4

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. This technology eliminates waiting for a server to take orders, reducing wait times and improving order accuracy.

Technology 111

Technology Dietary Restrictions Download Loyalty Program 111

The Rail

AUGUST 4, 2022

By Roman Shvidun, Contributor Running a small business today is no small feat, and the narrative is no different for business owners in the food scene. Some information you can add in your newsletters includes updates to your menu, restaurant specials, dietary tips, what sport games and matches you plan on showing , and more.

Email Marketing 130

Email Marketing Marketing Online Ordering Loyalty Program 130

Restaurant Clicks

OCTOBER 11, 2021

View this post on Instagram A post shared by Vanessa | Food + Travel (@dineinaflash). The Atlanta Breakfast Club is the epitome of morning soul food. The Atlanta Breakfast Club is the epitome of morning soul food. It serves breakfast and lunch, but the specialty items are brunch foods. Order Online.

Online Ordering 143

Online Ordering Food Order Dietary Restrictions Back of House 143

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. In House Online Restaurant Ordering System – The Basics

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Restaurant Clicks

SEPTEMBER 5, 2021

Located off of Liberty Avenue, this Pittsburgh restaurant is ideal for visitors interested in healthier food options. Bitter Ends provides window service to its customers ordering online. The luncheonette also sells its foods at the Linea Verde Green Market to give customers convenient access to its food during its off-days.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Perfect Daily Grind

JUNE 21, 2020

According to UK-based consumer intelligence firm Brandwatch, one of the biggest challenges for the food and beverage industry is staying up to date with consumers’ wants and needs. They state , “The food and beverage industry is seemingly one of the most susceptible to changing trends, micro-trends, and local trends.”.

Café 137

Café Consumer Goods Customer Experience Beverage 137

Restaurant Clicks

NOVEMBER 7, 2021

While I’ll always love Seattle for introducing me to iconic grunge bands like Pearl Jam and Nirvana, this city has a special place in my heart for a different reason: the food culture. Seattle’s food scene is expansive and covers both local and international cuisine. This restaurant specializes in good, local food served with a smile.

Seasonal Menu 124

Seasonal Menu Dietary Restrictions Online Ordering Reservations 124

Restaurant Clicks

DECEMBER 5, 2021

I ordered the Bluefin Tekka Don, bluefin tuna sashimi on a bed of sushi rice, for an entree. I ordered other incredible dishes like the Orange Roll with salmon, avocado, cucumber, and spicy mayo and the East village Roll with shrimp tempura, eel, and avocado. Order Online. Order Online. Make a Reservation.

Online Ordering 109

Online Ordering Reservations Seasonal Menu Front of House 109

Restaurant Clicks

SEPTEMBER 19, 2021

Lancaster is one of the most underrated food cities in Pennsylvania. Love fancy French food? The restaurant offers an elegant array of food in a cozy atmosphere. The dark walls and low-hanging chandeliers reflect the luxury of the food itself. You might even have to come back for more Trinidadian food!

Seasonal Menu 148

Seasonal Menu Fine Dining Reservations Food Order 148

Restaurant Clicks

NOVEMBER 3, 2021

KJUN is Korean food done right. Hearth Restaurant is a local favorite with great service and simply excellent food. If you are craving comfort food, this is the right restaurant for you. There’s also an “all you can eat buffet” with piping hot food and fresh vegetables. The food at Avenue C is good too!

Dietary Restrictions 131

Dietary Restrictions Online Ordering Reservations Food Order 131

Restaurant Clicks

NOVEMBER 24, 2021

You can make reservations for small parties online by visiting the restaurant’s website. Order Online. Order Online. Order Online. Order Online. Since 1994, Cafe Campagne has served classic French food to the neighborhood surrounding Pike Place Market. Sal Y Limon.

Dine-in 112

Dine-in Seasonal Menu Reservations Online Ordering 112

Restaurant Clicks

APRIL 8, 2021

This menu is so elevated, and offers lots of choices for friends with dietary restrictions. By ordering at a PHS garden, you’re supporting the Pennsylvania Horticultural Society, which “uses gardening to advance the greater good”. Order Online. Order Online. Order Online.

Reservations 142

Reservations Outdoor Brewery Online Ordering 142

Restaurant Clicks

NOVEMBER 17, 2021

Order Online. Order Online. When you think of airport food, you just don’t get the impression that you’ll be, well, impressed. Order Online. Order Online. Order Online. Antico’s also serves both red and white sauce pizzas according to Italian tradition.

Online Ordering 147

Online Ordering Fast Casual Food Order Seasonal Menu 147