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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

Fast food and food delivery gradually began changing that equation. In 2024, food prices have been high and consumer spending has been stretched thin, making it even more difficult for restaurants to attract new customers. The restaurant experience was once solely comprised of human-to-human, in-person experiences.

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Emerging Trends in Healthy Foods and Restaurant Concepts

Goliath Consulting

As diners become more health-conscious and adventurous, food trends and restaurant strategies are shifting to align with these preferences. Options like chickpea, almond, and coconut flours not only cater to dietary restrictions but also deliver powerful nutritional benefits.

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How to Diversify Your Brand by Adapting Plant-Based Food Trends

Modern Restaurant Management

With today’s food trends moving toward the direction of fresh, healthy, local, and sustainable, the term “plant-based” continues to enter the conversation on every playing field. A simple switch in protein, if done correctly, is an easy and cost-efficient surrogate. Choose a Versatile Plant-Based Protein.

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Great Expectations as Customers Show Increased Appetite for Swift Service and Customization

Modern Restaurant Management

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options.

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Using Tech for Better Guest Engagement

Modern Restaurant Management

AI-driven predictive analytics, for instance, help forecast demand, manage inventory, and reduce food waste. Some restaurants already employ such tools for optimizing food preparation. Waste management : Reducing food waste by monitoring inventory and expiration more effectively.

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The Digital Revolution, Evolving Consumer Expectations and Other Trends

Modern Restaurant Management

Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more. Regulatory Compliance – Staying abreast of evolving food safety regulations remained a persistent challenge in 2023.

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The Restaurant of the Future

Modern Restaurant Management

Sustainable sourcing and transparency will continue to grow in focus for consumers over the next decade. In order to remain competitive, restaurants will need to adapt to evolving dietary restrictions and consumer preferences. Nutrition and Sustainability Will Drive Menus.

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