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Overlooked Traits When Hiring Restaurant Managers

Modern Restaurant Management

When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting the success of a restaurant. Here are three traits that often go overlooked when hiring management positions within restaurants.

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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

AI Will Mitigate Restaurant Hiring Challenges While customer-facing AI will capture headlines both for its successes and foibles, restaurants in 2025 would do well to start using AI to automate noncustomer interactions and processes. Here are two places where I predict AI will have a majori mpact in the restaurant industry in the new year.

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Turning Pain Points into Strengths: How to Create a 360-Degree Dining Experience

Modern Restaurant Management

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. The pandemic has devastated the restaurant industry, with profitability and staffing levels down for the vast majority of restaurant operators.

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How to Train Your Staff to Communicate Effectively with Guests

Modern Restaurant Management

Do not assume that your new hires will already know how to give the kind of customer service that you are looking for. Coach your new hire on some relevant examples of this. Make sure that the team knows what to recommend for common dietary restrictions such as gluten-free, vegetarian, or vegan.

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Transforming Hospitality Operations: The Role of Advanced AI in Enhancing Efficiency and Guest Experiences

Modern Restaurant Management

Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. Despite positive indications, most restaurant operators are still in dire need of staff. Shockingly, staffing in the restaurant industry remained 3.6

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How Technology Tools Help Restaurateurs Do More With Less

Modern Restaurant Management

They’re less expensive than hiring additional labor. Restaurant technologies help inform decisions, given that dishes can be tagged with dietary restrictions and your menu can reflect the real-time availability of the dishes you serve. The bottom line? The icing on the cake? Capitalize on direct-to-consumer opportunities.

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Optimizing Business Catering Opportunities

Modern Restaurant Management

Lunches and corporate gatherings offer both customizable catering packages and individual boxed meals that consider dietary restrictions and provide convenience. Ultimately, the best catering menus satisfy diverse audiences, tastes, and dietary needs. Meanwhile, parties and family events might want tray catering buffets.

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