Modern Restaurant Management

JANUARY 3, 2024

Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value. – Joe Hand Jr.,

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2024 Loyalty Program Customer Experience Customer Service 132

Next Restaurants

AUGUST 22, 2019

For older searchers, the process of “finding” a restaurant online might be as simple as hunting down a particular recommendation to place an order. While Millennials still care just as much about personal recommendations, they also like to do more research before committing — dietary restrictions and preferences also factor into this.

Loyalty Program 60

Loyalty Program SEO Social Media Dietary Restrictions 60

Takeaway Solutions

FEBRUARY 17, 2019

One of the most effective ways to expand is to add an easy online menu/ordering system and delivery options for your customers. And online ordering further increases that pool to people who are in a hurry, picky, bad on the phone, or ordering for a very large group. In theory, the sky's the limit.

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Delivery Online Ordering Dietary Restrictions Catering 62

Touch Bistro

MAY 31, 2021

And when your restaurant CRM integrates with your other tech, like your restaurant POS system , you gain access to powerful information that can help inform business decisions, personalize service, improve your loyalty program, and keep customers coming back for more. Preferences : Including dietary preferences (vegan, vegetarian, etc.),

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. They use email, SMS marketing tools, online advertising, and other tactics, typically known as multichannel marketing. Many hospitality businesses already operate over a variety of channels.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Clover - Restaurants

OCTOBER 3, 2024

Also, take time to consider special options for those with dietary restrictions–and limited-time-only menus that highlight daily, weekly, or seasonal specials. Luckily, Clover’s Kitchen Display System (KDS) bridges the gap between the front and back of house while also accounting for online orders.

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License Small Business Dietary Restrictions Loyalty Program 52

The Rail

AUGUST 4, 2022

Here are three critical reasons why every restaurant owner should invest in email marketing: Build Stronger Customer Relationships Statistics have shown that email marketing is one of the most effective ways to build a stronger relationship with your customers and gain loyalty. This is a digital marketing fact.

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Email Marketing Marketing Online Ordering Loyalty Program 52

Modern Restaurant Management

SEPTEMBER 27, 2024

To prepare for a stronger economy, Expert Market suggests implementing targeted solutions like streamlined financial management software for owners and utilizing loyalty programs and adaptive measures to retain customers. Hardee’s offered an LTO this summer, leading to a boost in loyalty among the chain’s visitors.

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Modern Restaurant Management

JUNE 12, 2024

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. When was the last time you placed an order in a restaurant app for curbside pick-up? In what ways are restaurants investing in integrated technology right now?

Loyalty Program 189

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 189

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

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2019 Compost Mobile Ordering Online Ordering 128

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.”

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Food Safety Customer Experience Website Management Customer Service 145

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Your team gets to eat what they want. To save time and hassle, employees can schedule in advance.

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Kitchen Safety Online Ordering Food Safety Point of Sale 154

Mad Mobile

FEBRUARY 22, 2024

1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. Frustration boils over when customers face extended wait times, often due to inefficient ordering systems and overworked staff.

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2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

FEBRUARY 6, 2020

Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans. “As customers line up to order, they will pass glassed-in display grills cooking signature items like our hot dogs, cheesesteaks, and burgers. ce launched its franchise program to expand the concept across the nation.

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