Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Food A guest doesn’t like their order If a guest’s order isn’t what they expected, ask for more information.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. This technology eliminates waiting for a server to take orders, reducing wait times and improving order accuracy.

Technology 111

Technology Dietary Restrictions Download Loyalty Program 111

Modern Restaurant Management

JANUARY 24, 2022

They’re demanding increased levels of immediacy, having grown accustomed to ordering and paying — even ordering ahead — with a few taps of a smartphone. Meanwhile, diners can scan a QR code to easily view and order from your menu, as well as alter and route items to the correct kitchen location in real time.

Technology 223

Technology Front of House Back of House Online Ordering 223

Modern Restaurant Management

MAY 23, 2023

Consumers ordering deliveries still want to make sure it feels like they are treating themselves. Now that restrictions have well and truly lifted and people are returning to restaurants, their expectations for their dining experience are considerably higher. In addition, many restaurants are now using digital menus in-house.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

JULY 20, 2021

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. With the rise of online shopping, customers are now more than used to controlling their experience and their time more than ever.

Dietary Restrictions 198

Dietary Restrictions Customer Experience Dine-in Technology 198

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. A mobile ordering system serves more people faster and keeps them happy, not hangry.

Technology 180

Technology Dietary Restrictions Mobile Ordering Point of Sale 180

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. These adaptations were driven by evolving consumer preferences for convenience and safety.

Dietary Restrictions 124

Dietary Restrictions Food Safety Food Supply Food Truck 124

Modern Restaurant Management

AUGUST 13, 2020

By incorporating technology-driven solutions, like direct online ordering for delivery and pickup , operators can own and utilize guest data to not only gain access to key customer insights, but also engage with them in new, unique ways. And the benefits don’t stop there. Operators must also get creative with guest offerings.

Dietary Restrictions 197

Dietary Restrictions Online Ordering Customer Experience Dine-in 197

ChowNow

JUNE 12, 2024

In today’s competitive restaurant landscape, your online presence is more than just a digital storefront; it’s your direct line to hungry customers eager to place a takeout order, make a reservation, or discover their next favorite local dining spot. Let’s dive in!

Ordering 78

Ordering Dietary Restrictions Online Ordering Food Order 78

Web Diner

JUNE 24, 2020

Now, more than ever, having an online presence is an absolute must for all restaurants. Most have turned to Online Ordering and a steady digital presence to make for the lack of foot traffic. In this article, we give you 5 big advantages of having your own online ordering system. And get the best experience.

Online Ordering 36

Online Ordering Ordering Dietary Restrictions Point of Sale 36

Clover - Restaurants

OCTOBER 3, 2024

Analyzing competitor businesses may also help you fine-tune your pricing, craft a unique menu, and market your restaurant more effectively to locals or visitors. Craft the menu Menu design is important to your restaurant’s branding and theme, as well as the overall customer experience. READ: How to create a restaurant menu 4.

License 52

License Small Business Dietary Restrictions Loyalty Program 52

Open for Business

OCTOBER 8, 2024

Online waitlists are a smarter way to manage the holiday rush The holiday rush often means longer wait times and crowded host stands. Give your guests a better waiting experience during the holidays while simultaneously reducing congestion in your restaurant with online waitlists.

Dietary Restrictions 78

Dietary Restrictions Seasonal Menu Reservations Cash Management 78

ChowNow

JUNE 18, 2024

Eighty-five percent of customers will visit your website before deciding to dine in or order out, and the most important factor in their decision is your menu. When your guests order online, they principally interact with your menu, effectively making it your salesperson.

Menu 148

Menu Seasonal Menu Online Ordering Dietary Restrictions 148

Modern Restaurant Management

DECEMBER 20, 2022

Increasing menu pricing has helped to offset costs and so far, has continued to attract customers since grocery prices are outpacing the increases in restaurant tickets for dining out." Menu prices have consistently risen since 2021. They have added technology throughout the restaurant to offset labor hours. The second is pricing.

2022 198

2022 Food Supply Point of Sale Dietary Restrictions 198

Modern Restaurant Management

JULY 6, 2023

Imagine that you’ve uniquely targeted 10 percent of your customers with a message that fits their behavior, i.e. Wednesday’s Lunch Menu, for anyone that’s been visited for lunch on a weekday in the last four weeks which results in a list of 200 customers of your total list of 2,000 contacts.

Seating 180

Seating Innovation Marketing Loyalty Program 180

EATER

JUNE 4, 2024

For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. You’ll almost never be able to view the menu in advance. As more restaurants have moved to online bookings, many also require a credit card deposit as a defense against no-shows.

Fine Dining 117

Fine Dining Reservations Seating Online Ordering 117

Modern Restaurant Management

JANUARY 13, 2020

The evidence is clear: more restaurant guests are interested in plant-based and vegan menu items. Tenzo added that restaurants and chains offering exclusively vegan options are seeing the same trends as those offering both vegetarian and vegan options, meaning that catering to the most proscriptive dietary choice may be the best idea.

Dietary Restrictions 190

Dietary Restrictions Fast Casual Menu Tip Distribution 190

Restaurant Clicks

OCTOBER 11, 2021

Order Online. Anything on the menu is great, but I highly recommend the smoked salmon eggs benedict (with citrus hollandaise!). In addition to their regular menu, Buttermilk has both a vegan and gluten-free menu to cater to dietary restrictions. Order Online. Order Online.

Online Ordering 143

Online Ordering Food Order Dietary Restrictions Back of House 143

Restaurant Clicks

DECEMBER 5, 2021

I ordered the Bluefin Tekka Don, bluefin tuna sashimi on a bed of sushi rice, for an entree. I ordered other incredible dishes like the Orange Roll with salmon, avocado, cucumber, and spicy mayo and the East village Roll with shrimp tempura, eel, and avocado. Other popular menu items include the spider roll and the Boston roll.

Online Ordering 109

Online Ordering Reservations Seasonal Menu Front of House 109

Modern Restaurant Management

JANUARY 3, 2024

Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering. Restaurants will entice their customers with the privilege of being among the first to savor new menu items, creating a sense of exclusivity and fostering anticipation.

2024 133

2024 Loyalty Program Customer Experience Customer Service 133

Restaurant Clicks

NOVEMBER 7, 2021

Located close to Salmon Bay, the Walrus & the Carpenter is a higher-end version of your neighborhood fishing pub with locally sourced oysters, fabulous sides, and a robust beer menu. Order Online. If you want a special treat, try my favorite item on the menu; the Caribbean roast sandwich. Order Online.

Dietary Restrictions 124

Dietary Restrictions Seasonal Menu Online Ordering Reservations 124

Restaurant Clicks

NOVEMBER 24, 2021

The menus place a focus on locally sourced seafood. You can make reservations for small parties online by visiting the restaurant’s website. With a customizable menu and dedicated server, the experience is quality. Order Online. The menus are great for vegetarians and vegans. Order Online.

Dine-in 112

Dine-in Seasonal Menu Reservations Online Ordering 112

Restaurant Clicks

SEPTEMBER 5, 2021

Bitter Ends provides window service to its customers ordering online. Some notable menu options you can choose during the weekend include a veggie hoagie, chicken cutlet sandwich, or a captain’s basket with fried shrimp, fish sticks, and hushpuppies. You can also place an order for a birthday cake or carrot cake online.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Restaurant Clicks

NOVEMBER 3, 2021

This restaurant features new French cuisine and offers plenty of tasting menus for discerning palates. Choose from a five or seven-course menu, and you’re bound to get extra surprises like amuse-bouches and desserts. Their menus are also light enough so you can enjoy every single course without feeling overly stuffed.

Dietary Restrictions 131

Dietary Restrictions Online Ordering Reservations Food Order 131

Restaurant Clicks

SEPTEMBER 14, 2021

Ask for recommendations when you arrive and see about ordering off-menu. . Originally started by two first cousins, Copperhead Grille offers a sports bar’s facilities showing the latest games with an affordable family-style twist, an upgraded menu, and handcrafted cocktails on Airport Rd. Order Online.

Dietary Restrictions 115

Dietary Restrictions Vineyard Online Ordering Reservations 115

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 190

2024 2023 Food Order 2013 190

Takeaway Solutions

FEBRUARY 17, 2019

One of the most effective ways to expand is to add an easy online menu/ordering system and delivery options for your customers. And online ordering further increases that pool to people who are in a hurry, picky, bad on the phone, or ordering for a very large group. In theory, the sky's the limit.

Delivery 62

Delivery Online Ordering Dietary Restrictions Catering 62

24/7 Waiter

SEPTEMBER 21, 2023

Customer feedback about your website, menus, and ease of ordering gives crucial insight into satisfying the needs of your visitors, allowing you to focus on what you are doing right and make alterations to areas of concern. Do you feel our menu has options for everyone? Contact us for all your online ordering needs.

Dietary Restrictions 36

Dietary Restrictions Social Media Online Ordering Customer Experience 36

Restaurant Clicks

DECEMBER 6, 2021

You can order off of their breakfast and lunch menu during this time, giving you plenty of options. Order Online. Order Online. Order Online. They have various breakfast dishes like waffles and chicken biscuits and a substantial lunch menu with catfish, fried chicken, and other Southern dishes.

Online Ordering 104

Online Ordering Reservations Food Order Seasonal Menu 104

Squirrel Systems

OCTOBER 2, 2023

They use email, SMS marketing tools, online advertising, and other tactics, typically known as multichannel marketing. The restaurant industry has been less inclined to embrace omnichannel strategies, although some sectors, notably quick-service restaurants, have been more enthusiastic about the approach.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Perfect Daily Grind

JUNE 21, 2020

While COVID-19 will no doubt affect 2020’s sales figures, many countries are starting to ease their lockdown restrictions, which could see the industry experiencing growth in the second half of the year. Women are also more likely to try a new drink or food item, whereas men tend to have favourite drinks that they order again and again.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

Restaurant Clicks

DECEMBER 1, 2021

Suppose you’re unsure about the menu because you’re not entirely vegan. Order Online. The menu is extensive, and the portion sizes at Veggie Village make it an excellent choice for those that want to sample different things and share with friends and family. Order Online. Order Online.

Online Ordering 117

Online Ordering Back of House Food Order Fine Dining 117

Deliverect

OCTOBER 28, 2019

So you’ve decided to become part of the future of the food industry and start online delivery – congrats! We’ll give you the rundown on what online food delivery customers value most to make sure you deliver the experience they’re looking for. The online food delivery industry was born out of a love of convenience. No problem!

Delivery 63

Delivery Dietary Restrictions Food Online Ordering 63

Restaurant Clicks

DECEMBER 15, 2021

I recommend ordering their Ham and Potato Corn Chowder, Bananas Foster French Toast, Chicken and Biscuits, or Breakfast Burger. After ordering their Chocolate Kiss spirited coffee, I recommend sampling their Chicken & Waffle, Potato Head Casserole, Southwest Steak & Cheese Omelet, or Wild Patty Melt. Order Online.

Online Ordering 124

Online Ordering Reservations Café Dietary Restrictions 124

Restaurant Clicks

NOVEMBER 14, 2021

It’s one of their best brunch menu items and a personal favorite of mine. One of BLVD Bistro NY’s most cherished menu items is a riff on an old favorite. With excellent service, outdoor and indoor seating options, and an exciting menu, this restaurant really does have it all. Order Online. Order Online.

Reservations 124

Reservations Dietary Restrictions Online Ordering Food Order 124

Restaurant Clicks

APRIL 8, 2021

Big dinners are also on the menu, including a seared salmon dinner, schnitzel sandwiches, and a Frankford Chicken Dinner for two. Calamari and alcoholic lemonade slushies on the menu? Every year, a new chef is in charge of the menu, so stay tuned for the 2021 opening on April 22nd! Order Online. Make a Reservation.

Reservations 142

Reservations Outdoor Brewery Online Ordering 142