Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty.

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. A mobile ordering system serves more people faster and keeps them happy, not hangry.

Technology 450

Technology Dietary Restrictions Mobile Ordering Point of Sale 450

7 Shifts

AUGUST 29, 2019

Menu engineering: while the name might suggest you need to go to college at MIT to be good at it, is actually a common and essential task that all restaurateurs should regularly undertake. Menu engineering can be simplified as the steps taken to increase the profitability of a restaurant menu. Menu Pricing and 2.

Menu 279

Menu Point of Sale Website Management Online Ordering 279

Modern Restaurant Management

MAY 23, 2023

Consumers ordering deliveries still want to make sure it feels like they are treating themselves. Now that restrictions have well and truly lifted and people are returning to restaurants, their expectations for their dining experience are considerably higher. In addition, many restaurants are now using digital menus in-house.

Customer Service 419

Customer Service Dietary Restrictions Delivery Online Ordering 419

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. 1) Pop-Up Collaborations Partner with other local businesses, like a bakery, brewery, coffee shop, roastery, or food truck, for exclusive menu items or drinks.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

DECEMBER 20, 2022

Increasing menu pricing has helped to offset costs and so far, has continued to attract customers since grocery prices are outpacing the increases in restaurant tickets for dining out." Menu prices have consistently risen since 2021. They have added technology throughout the restaurant to offset labor hours. The second is pricing.

2022 493

2022 Food Supply Point of Sale Dietary Restrictions 493

Modern Restaurant Management

JANUARY 13, 2020

The evidence is clear: more restaurant guests are interested in plant-based and vegan menu items. Tenzo added that restaurants and chains offering exclusively vegan options are seeing the same trends as those offering both vegetarian and vegan options, meaning that catering to the most proscriptive dietary choice may be the best idea.

Dietary Restrictions 474

Dietary Restrictions Fast Casual Menu Tip Distribution 474

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. Benefits for Foodservice Providers For foodservice providers, the benefits are manifold.

Dietary Restrictions 195

Dietary Restrictions Online Ordering Customer Experience Catering 195

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. These adaptations were driven by evolving consumer preferences for convenience and safety.

Dietary Restrictions 309

Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

JULY 6, 2023

Imagine that you’ve uniquely targeted 10 percent of your customers with a message that fits their behavior, i.e. Wednesday’s Lunch Menu, for anyone that’s been visited for lunch on a weekday in the last four weeks which results in a list of 200 customers of your total list of 2,000 contacts.

Seating 450

Seating Innovation Marketing Loyalty Program 450

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

JULY 14, 2020

White Castle’s brand is iconic, navigating new challenges to bring their menu to more customers, prepared in a healthier environment by staff in better working conditions that adhere to social distancing needs is something only Miso Robotics can do. We look forward to being a part of White Castle’s next 100 years.”

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

EATER

JUNE 4, 2024

For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. You’ll almost never be able to view the menu in advance. As more restaurants have moved to online bookings, many also require a credit card deposit as a defense against no-shows.

Fine Dining 301

Fine Dining Reservations Seating Online Ordering 301

Modern Restaurant Management

JANUARY 3, 2024

Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering. Restaurants will entice their customers with the privilege of being among the first to savor new menu items, creating a sense of exclusivity and fostering anticipation.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

OCTOBER 16, 2019

” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

ChowNow

JUNE 12, 2024

In today’s competitive restaurant landscape, your online presence is more than just a digital storefront; it’s your direct line to hungry customers eager to place a takeout order, make a reservation, or discover their next favorite local dining spot. Let’s dive in!

Ordering 195

Ordering Dietary Restrictions Online Ordering Food Order 195

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

FEBRUARY 6, 2020

We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans. We intend for them to see the pride and care with which their food is prepared.”

Franchise 383

Franchise Franchising Fast Casual 2019 383

Lavu

FEBRUARY 28, 2025

Why Lavu is the Best POS System for Pizza Restaurants: Custom Pizza Ordering Made Easy Lavu simplifies complex orders, enabling quarter-by-quarter customization and accommodating unique customer requests. Custom Pizza Ordering Options Handling complex orders is a must for pizza shops.

POS 60

POS Dietary Restrictions Online Ordering Delivery 60

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Food A guest doesn’t like their order If a guest’s order isn’t what they expected, ask for more information.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

EATER

FEBRUARY 1, 2022

The menu at HAGS will accommodate any number of substitutions and dietary restrictions. Waiters will sit, relaxed at your table while they take an order, or pause in the rush of dinner service to try a new wine and catch up with a regular. It’s a simple question, one most restaurateurs would be happy to answer.

Fine Dining 246

Fine Dining Front of House Dietary Restrictions Back of House 246

EATER

FEBRUARY 23, 2021

It doesn’t have the restrictions of a brick-and-mortar space. That’s becoming more and more popular as we’re recognizing how many people have dietary restrictions. It would be a lot easier if I didn’t try to cater to a lot of different dietary restrictions, but those are also all of my dietary restrictions.

Food 284

Food Dietary Restrictions Customer Experience Events 284

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. This technology eliminates waiting for a server to take orders, reducing wait times and improving order accuracy.

Technology 111

Technology Dietary Restrictions Download Loyalty Program 111

Modern Restaurant Management

AUGUST 28, 2020

“Over the years, I have met countless people who have shared their deep love and gratitude for Tortas Frontera, many even routing their flights through O’Hare in order to enjoy their favorite torta,” said Chef Bayless. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Open for Business

OCTOBER 12, 2022

A restaurant menu is key to bringing guests in and keeping them around. On average, guests will spend only 109 seconds reading your menu, according to a Gallup poll. Creating a new menu or improving an existing one takes time. A good menu stays true to a restaurants’ concept and maximizes profit. Selecting menu items.

Menu 78

Menu Dietary Restrictions Seasonal Menu Design 78

Modern Restaurant Management

SEPTEMBER 27, 2024

This shift requires careful consideration of seating arrangements, service strategies, and menu planning to efficiently cater to these larger groups, while maintaining the quality of the dining experience. Key findings include: Adoption : Consumers are open to AI in QSR, with 26 percent comfortable using AI bots for ordering.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

The Rail

AUGUST 4, 2022

Some information you can add in your newsletters includes updates to your menu, restaurant specials, dietary tips, what sport games and matches you plan on showing , and more. The Guest Survey Email Today, online ratings and reviews have become a significant component of the success (or failure) of any business.

Email Marketing 130

Email Marketing Marketing Online Ordering Loyalty Program 130

Restaurant Clicks

OCTOBER 11, 2021

Order Online. Anything on the menu is great, but I highly recommend the smoked salmon eggs benedict (with citrus hollandaise!). In addition to their regular menu, Buttermilk has both a vegan and gluten-free menu to cater to dietary restrictions. Order Online. Order Online.

Online Ordering 143

Online Ordering Food Order Dietary Restrictions Back of House 143

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. In House Online Restaurant Ordering System – The Basics

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Restaurant Clicks

SEPTEMBER 5, 2021

Bitter Ends provides window service to its customers ordering online. Some notable menu options you can choose during the weekend include a veggie hoagie, chicken cutlet sandwich, or a captain’s basket with fried shrimp, fish sticks, and hushpuppies. You can also place an order for a birthday cake or carrot cake online.

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Seasonal Menu Online Ordering Reservations Food Order 148

ChowNow

JUNE 18, 2024

Eighty-five percent of customers will visit your website before deciding to dine in or order out, and the most important factor in their decision is your menu. When your guests order online, they principally interact with your menu, effectively making it your salesperson.

Menu 370

Menu Seasonal Menu Online Ordering Dietary Restrictions 370

Perfect Daily Grind

JUNE 21, 2020

While COVID-19 will no doubt affect 2020’s sales figures, many countries are starting to ease their lockdown restrictions, which could see the industry experiencing growth in the second half of the year. Women are also more likely to try a new drink or food item, whereas men tend to have favourite drinks that they order again and again.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

Restaurant Clicks

NOVEMBER 7, 2021

Located close to Salmon Bay, the Walrus & the Carpenter is a higher-end version of your neighborhood fishing pub with locally sourced oysters, fabulous sides, and a robust beer menu. Order Online. If you want a special treat, try my favorite item on the menu; the Caribbean roast sandwich. Order Online.

Seasonal Menu 124

Seasonal Menu Dietary Restrictions Online Ordering Reservations 124

Restaurant Clicks

DECEMBER 5, 2021

I ordered the Bluefin Tekka Don, bluefin tuna sashimi on a bed of sushi rice, for an entree. I ordered other incredible dishes like the Orange Roll with salmon, avocado, cucumber, and spicy mayo and the East village Roll with shrimp tempura, eel, and avocado. Other popular menu items include the spider roll and the Boston roll.

Online Ordering 109

Online Ordering Reservations Seasonal Menu Front of House 109

Restaurant Clicks

NOVEMBER 24, 2021

The menus place a focus on locally sourced seafood. You can make reservations for small parties online by visiting the restaurant’s website. With a customizable menu and dedicated server, the experience is quality. Order Online. The menus are great for vegetarians and vegans. Order Online.

Dine-in 112

Dine-in Seasonal Menu Reservations Online Ordering 112

Restaurant Clicks

APRIL 8, 2021

Big dinners are also on the menu, including a seared salmon dinner, schnitzel sandwiches, and a Frankford Chicken Dinner for two. Calamari and alcoholic lemonade slushies on the menu? Every year, a new chef is in charge of the menu, so stay tuned for the 2021 opening on April 22nd! Order Online. Make a Reservation.

Reservations 142

Reservations Outdoor Brewery Online Ordering 142