Remove Dietary Restrictions Remove Menu Remove Seating
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Resurrect Your Dead Times and Fill Seats with Marketing Innovations

Modern Restaurant Management

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. Send them personalized offers, discounts or promotions tailored to entice them to bring guests to the “slow times.”

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Turning Pain Points into Strengths: How to Create a 360-Degree Dining Experience

Modern Restaurant Management

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. For instance, a guest may want to order a specialty cocktail during their meal, but without being able to peruse the menu, they may decide to forgo it.

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What Does Lent Have to Do With Crispy Fish Sandwiches?

EATER

Arbys has a limited time menu of crispy fish sandwiches. While fast-food restaurants may offer spider-shaped doughnuts for Halloween or pink drinks for Valentines Day, Lent specials stand apart in that they revolve around the traditional dietary restrictions of the observance. Its enough for fast-food restaurants to take notice.

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Using Tech for Better Guest Engagement

Modern Restaurant Management

Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them. CRM systems can track customer preferences and dietary restrictions, enabling personalized menu suggestions that cater to individual needs.

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A Summer of More: Leveraging Tech Solutions to Impress Enthusiastic Diners

Modern Restaurant Management

At the start of their visit, guests are looking to be welcomed and seated quickly, so operators can implement virtual waitlist solutions to help reduce crowding at the host stand and table management tools to optimize their floor at 100 percent capacity.

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How to Train Your Staff to Communicate Effectively with Guests

Modern Restaurant Management

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. Train your employees to use positive language, especially when declining a request or letting them know that a menu item or special is unavailable. So how do we develop vital customer service?

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The 11 Best Restaurant Event Ideas That Actually Bring In New Customers And Keep Regulars Excited

ChowNow

1) Pop-Up Collaborations Partner with other local businesses, like a bakery, brewery, coffee shop, roastery, or food truck, for exclusive menu items or drinks. This can be as big or small as youd likefor example, you could connect with a local distillery and use their spirits for one cocktail or develop an entire menu around it.

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