Remove Dietary Restrictions Remove Reservations Remove Seating
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Resurrect Your Dead Times and Fill Seats with Marketing Innovations

Modern Restaurant Management

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. The key to filling seats and tackling declining revenue lies in changing customer behavior.

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Using Tech for Better Guest Engagement

Modern Restaurant Management

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them.

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A Summer of More: Leveraging Tech Solutions to Impress Enthusiastic Diners

Modern Restaurant Management

As more Americans become vaccinated, a rapid resurgence of diners are clamoring for reservations at restaurants across the country. Restaurant bookings in May were up 48 percent compared to May 2019, and revenues are increasing as on-premise dining picks up heading into a busy summer season.

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Mastering the Art of French Dining

EATER

Make reservations. For restaurants that accept reservations, reserve. It can be hard for diners to tell if a place requires reservations or not, so unless a restaurant specifically states on its website that it doesn’t accept them, assume you’ll need to book. If you make a reservation, honor it. at 20 o’clock.)

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Restaurant data analytics: Personalizing guest experiences through reservation data

Open for Business

Your reservation system is a goldmine of information just waiting to be tapped. Tapping into the power of your reservation data Start by digging into the basics. Do they have any dietary restrictions? They’re where all that interesting reservation data comes together in one place. How often do guests visit?

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MRM Research Roundup: End-of-August 2020 Edition

Modern Restaurant Management

New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).

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MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. Walk-in parties accounted for almost three-quarters of restaurant tables and were twice as common as reservations. Nearly three-quarters (71 percent) of all reservations were made on mobile.

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