Remove Dietary Restrictions Remove Reservations Remove Specials
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Prepping for Off-Premise: Navigating Potential Restaurant Reclosures 

Modern Restaurant Management

By doing so, the guest has utilized a tech integration, making them feel safer, and also provided the operator with useful data – including their dining preference, dietary restrictions, and contact information – that can help them personalize future interactions.

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What Consumers Want? A B2C Checklist

Modern Restaurant Management

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Leverage consumer data to learn about preferences, dietary restrictions, and favorite foods. People want service that is quick, easy, and hassle-free.

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Using Tech for Better Guest Engagement

Modern Restaurant Management

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. CRM systems can track customer preferences and dietary restrictions, enabling personalized menu suggestions that cater to individual needs.

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Resurrect Your Dead Times and Fill Seats with Marketing Innovations

Modern Restaurant Management

Online Reservations and Ordering : Utilizing online reservation systems and digital ordering platforms allows restaurants to collect customer data during the booking or ordering process. This data can include contact information, dining preferences, and even dietary restrictions, which helps in creating customer profiles.

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Restaurant data analytics: Personalizing guest experiences through reservation data

Open for Business

Your reservation system is a goldmine of information just waiting to be tapped. Tapping into the power of your reservation data Start by digging into the basics. Do they tend to book for special occasions? Do they have any dietary restrictions? But many restaurants let this valuable resource go to waste.

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MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. Walk-in parties accounted for almost three-quarters of restaurant tables and were twice as common as reservations. Nearly three-quarters (71 percent) of all reservations were made on mobile.

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What Travelers Want in F&B and US Foods Scholars

Modern Restaurant Management

Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent). Cristin Illes Kahale.

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