Modern Restaurant Management

JANUARY 24, 2022

Whether it’s stringing colored lights at a backyard barbecue, lining a walkway with luminaries, or creating a relaxing, mood-setting playlist to set the tone, it’s those little touches that make guests feel special, welcomed, and cared for. Unfortunately, the idea of hospitality is often misunderstood in restaurant management.

Technology 558

Technology Front of House Back of House Online Ordering 558

Modern Restaurant Management

JANUARY 22, 2024

Leverage consumer data to learn about preferences, dietary restrictions, and favorite foods. Implement personalized suggestions, loyalty programs, and special incentives to make each diner feel appreciated and understood. They are looking for personalized eating experiences rather than generic dining experiences.

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

Modern Restaurant Management

JUNE 12, 2024

CRM systems can track customer preferences and dietary restrictions, enabling personalized menu suggestions that cater to individual needs. Restaurant operators can leverage technology to provide heightened dining experiences that transcend beyond mere convenience by integrating elements of wellness and gastronomy.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

OCTOBER 23, 2020

Listening is particularly important when customers are expressing concerns or have special requests. Train your employees to use positive language, especially when declining a request or letting them know that a menu item or special is unavailable. The key is not to rush, even when you are rushing.

Communication 446

Communication Training Dietary Restrictions Customer Service 446

ChowNow

JANUARY 23, 2025

A study found that 61% of diners are prepared to spend extra for a unique special event menu. Why customers love it: Guests feel special learning insider techniques and getting hands-on experience. Plan a special menu or event formatlike a silent auction, donation-based tasting, or ticketed dinnerwhere proceeds go to the cause.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

APRIL 26, 2024

Customers now want to see what’s in their food and have the option to adjust meals to fit their dietary needs. When customers pay and note their dietary needs, the kitchen gets an alert. By letting diners enter their dietary needs right into the system, mistakes go down, making food service safer and more personalized.

Dietary Restrictions 251

Dietary Restrictions Allergens Point of Sale Customer Experience 251

Lavu

FEBRUARY 28, 2025

Customer Insights : Track orders, dietary preferences, and trends. POS systems also provide insights into seasonal trends, dietary restrictions, and even price sensitivity. Pay close attention to frequently modified dishes and common dietary requests , as these can reveal what your customers really want.

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POS Menu Dietary Restrictions Loyalty Program 78

Modern Restaurant Management

OCTOBER 9, 2024

Lunches and corporate gatherings offer both customizable catering packages and individual boxed meals that consider dietary restrictions and provide convenience. Ultimately, the best catering menus satisfy diverse audiences, tastes, and dietary needs. Meanwhile, parties and family events might want tray catering buffets.

Catering 221

Catering Dietary Restrictions Seasonal Menu Tip Distribution 221

Modern Restaurant Management

JULY 6, 2023

This data can include contact information, dining preferences, and even dietary restrictions, which helps in creating customer profiles. Similarly, you can encourage customers who usually dine alone to bring their friends along or entice those who only come for special events to visit for lunch or dinner.

Seating 450

Seating Innovation Marketing Loyalty Program 450

Modern Restaurant Management

DECEMBER 28, 2023

Two out of three gift cards were bought to commemorate a special occasion and 87 percent featured a written note. Guests are happy to have an option directly from the menu that accommodate those dietaries rather than having to do special requests. 53 percent of people are now redeeming the cards, up 13 percent from 2022.

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2024 2023 Food Order 2013 474

Goliath Consulting

JUNE 8, 2023

Ensure your menu caters to diverse palates and dietary restrictions, delighting guests with a range of mouthwatering options. Leverage various strategies, such as dynamic social media campaigns, targeted email marketing, enticing advertising initiatives, special promotions, and engaging events.

Dietary Restrictions 195

Dietary Restrictions Email Marketing Social Media Customer Experience 195

Modern Restaurant Management

SEPTEMBER 1, 2020

The Carefree Guest : While many Americans have shifted their dining preferences, there are still many individuals that are eager to dine and drink out with less strict restrictions. menu tailored to dietary preferences). More than one in six Americans (17 percent) want QR codes for ordering and paying. Data for Personalized Dining.

2020 472

2020 Food Safety Hotels Dine-in 472

Modern Restaurant Management

NOVEMBER 11, 2019

Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent). Cristin Illes Kahale.

Travel 297

Travel Food Hotels Loyalty Program 297

Squirrel Systems

FEBRUARY 13, 2025

In addition, wellness-focused hotels and resorts will offer specialized dining experiences like gluten-free, keto, or dairy-free menus, as well as options for guests with dietary restrictions.

2025 91

2025 Hotels Travel Dietary Restrictions 91

7 Shifts

AUGUST 29, 2019

Sometimes you need these staples to accommodate more niche groups, like those with special dietary restrictions or picky eaters who won’t come to your restaurant unless that one item is on the menu. Every menu has a few dogs, and for that reason, they’re not inherently awful – rather a reality of the restaurant industry.

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Menu Point of Sale Website Management Online Ordering 279

EATER

JUNE 12, 2023

In a world that now has so much that is designed and geared toward social media, to find a place that is not is in itself a special thing.” This echoed my wife, in a way, making me feel deeply un-special and lacking in uniqueness. This did not, however, change her opinion of our Italian steakhouse dinner. “We

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Back of House Dietary Restrictions Food Truck Fine Dining 264

EATER

APRIL 14, 2022

The cafe specializes in Jewish cuisines, encompassing dishes from Ashkenazi and Sephardic communities across Europe and the Middle East. It has to be done in time for seder, because we can’t touch flour and dough on Pesach,” Landa explains, referring to dietary restrictions during the eight days of Passover.

Dietary Restrictions 246

Dietary Restrictions Kitchen Safety Food Safety Seasonal Menu 246

Open for Business

OCTOBER 30, 2024

Do they tend to book for special occasions? Do they have any dietary restrictions? But personalization isn’t just about freebies and special treatment. ” can go a long way to making your guests feel special and cared for. Generic emails about your latest specials aren’t going to cut it.

Reservations 60

Reservations Email Marketing Dietary Restrictions Point of Sale 60

The Rail

OCTOBER 14, 2022

You could use a special symbol next to each item, or simply put an asterisk by specific ingredients to indicate they could cause an allergic reaction. Identify Allergens on Your Menus. One of the easiest ways to keep your customers safe is to create a menu “key” that identifies common allergens in each dish.

Allergens 147

Allergens Management Management Dietary Restrictions 147

Modern Restaurant Management

JULY 14, 2020

“Not only is this important for our Jewish guests with strict Kosher dietary restrictions, but the certification is also appealing to our vegan customers, guests with allergies as well as those who may be focusing on mindful eating as we are able to ensure that there is no cross-contamination with animal products.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

SEPTEMBER 27, 2024

The white paper finds that different chains are utilizing different strategies to bolster foot traffic — including a mix of early-dining specials and limited-time offers. Texas Roadhouse is driving YoY visit growth in the face of price hikes with early dining specials. titled Pricing Strategies Driving Restaurant Visits in 2024.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

QSR Automations

JANUARY 31, 2025

The results were transformative: A dramatic improvement in operational efficiency allowed them to reduce ticket times and eliminate the need for specialized expediters, saving not only labor costs but also ensuring special kitchen requests or dietary restrictions are addressed from the start of a guests time at the table.

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Waste Front of House Operations Back of House 52

Clover - Restaurants

OCTOBER 18, 2024

It’s especially important for diverse groups where each guest may have different budget considerations or dietary restrictions. Be flexible when needed While it’s important to have a consistent policy, you may encounter special circumstances where flexibility is required.

Dietary Restrictions 52

Dietary Restrictions POS Mobile Ordering Customer Experience 52

The Rail

SEPTEMBER 23, 2024

Additionally, dietary restrictions and cultural food practices, such as religious or ethical guidelines, can influence food choices. Host cultural events: Organize themed nights or special events that celebrate the local culture , featuring your new menu items.

Menu 130

Menu Seasonal Menu Dietary Restrictions Customer Experience 130

The Rail

JUNE 19, 2023

Tailoring experiences to individual guests can make them feel special and appreciated, rather than just another faceless diner. Collect customer data , such as preferences and dietary restrictions, and use it wherever possible to individualize their dining experiences.

Dietary Restrictions 147

Dietary Restrictions Customer Experience Social Media Customer Service 147

The Rail

APRIL 24, 2023

Consider a ticket giveaway while promoting the event, a food-related giveaway during the event, giveaways that incentivize restaurant owners and chefs to book a stall, or a special event hashtag to get your visitors sharing their experiences online!

Dietary Restrictions 147

Dietary Restrictions Food Events Entertainment 147

The Rail

AUGUST 4, 2022

Some information you can add in your newsletters includes updates to your menu, restaurant specials, dietary tips, what sport games and matches you plan on showing , and more. Therefore, inviting them to your special evenings is a great way to sell your business to them. You’re also building a loyal customer base.

Email Marketing 130

Email Marketing Marketing Online Ordering Loyalty Program 130

SpotOn

MARCH 18, 2024

Be aware of dietary restrictions Since the dishes on prix fixe menus are predetermined, it's easy to overlook guests' dietary restrictions. Offering alternatives for guests with food allergies or restrictions can help. Consider these tips to ensure your guests are happy with your offerings.

Menu 98

Menu Dietary Restrictions Fine Dining Seasonal Menu 98

Open for Business

OCTOBER 12, 2022

You may consider an extensive menu to appeal to pickier eaters and those with allergy or dietary restrictions. Specials, set menus , and additions such as desserts, drinks, or dietary restrictions can help reduce choice overload, help with dietary restrictions, and save servers time on ingredient questions.

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Menu Dietary Restrictions Seasonal Menu Design 78

EATER

JUNE 29, 2022

Fried chicken chains are incredibly popular in Asia , where the combined factors of the prevalence of dietary restrictions that eschew beef and pork, its affordability, and KFC’s growth in the ’60s and ’70s — right when the U.S. She says KFC is a “big deal” both in Sri Lanka and with the American South Asian diaspora.

Fast Casual 246

Fast Casual Restaurant Law Dietary Restrictions Food Order 246

Restaurant Clicks

SEPTEMBER 5, 2021

You can find places specializing in Italian dishes, Spanish dishes, and East Asian dishes, among others. Nestled in Pittsburgh’s Cultural District, Gaucho Parrilla Argentina specializes in serving Argentinian dishes. DiAnoia’s Eatery specializes in homemade pasta, pastries, bread, and sandwiches. LeVia Trattoria.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Restaurant Clicks

OCTOBER 11, 2021

They offer a special pre-dinner service called L’apero, two hours of hors d’oeuvres, and half-price wine. In addition to their regular menu, Buttermilk has both a vegan and gluten-free menu to cater to dietary restrictions. The Flying Biscuit Cafe specializes in one thing: biscuits. Order Online.

Online Ordering 143

Online Ordering Food Order Dietary Restrictions Back of House 143

Restaurant Clicks

NOVEMBER 7, 2021

While I’ll always love Seattle for introducing me to iconic grunge bands like Pearl Jam and Nirvana, this city has a special place in my heart for a different reason: the food culture. This restaurant specializes in good, local food served with a smile. They’ll happily explain any dish to you and make dietary modifications if need be.

Seasonal Menu 124

Seasonal Menu Dietary Restrictions Online Ordering Reservations 124

Modern Restaurant Management

AUGUST 28, 2020

That’s why Spiceology and Chef’s Roll are challenging chefs around the country to help those on restrictive diets by creating an approachable dish with no salts and low fats. That is the reality for millions of Americans living with kidney disease.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

DECEMBER 16, 2019

Twenty percent say they will use the gift as soon as possible, while 40 percent plan to save the gift for a special occasion. Family members with different dietary requirements can have different meals (22 percent). Additionally, the research suggests diners have specific plans for their gift cards. Fewer arguments (16 percent).

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

FEBRUARY 6, 2020

Prior to joining FOCUS, Reggie held prominent operations roles as EVP and COO of major fast casual concepts and a hospitality management company specializing in airport concessions. Reggie will leverage his extensive franchising experience and expansive knowledge of restaurant business dynamics on behalf of Goliath’s clients. .

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Franchise Franchising Fast Casual 2019 383

Restaurant Clicks

SEPTEMBER 14, 2021

French cuisine often has a reputation for being stuffy and expensive, but Henry’s Salt of the Sea is a seafood restaurant specializing in French-inspired seafood dishes that don’t break the bank. People with dietary restrictions are sure to find something delicious they can enjoy along with the other members of their party.

Dietary Restrictions 115

Dietary Restrictions Vineyard Online Ordering Reservations 115