article thumbnail

Dining in the Digital Age

Modern Restaurant Management

In an earlier survey on app usage ( Q1 2023: Restaurant Apps, Loyalty Programs and Dining Choices ), RMS found that a majority of respondents had at least two restaurant apps, and nearly 40 percent of frequent users had more restaurant apps than the year before. Restaurant apps need to run seamlessly, but so do in-store operations.

Dine-in 197
article thumbnail

CHEFS – TIME TO BRING BACK THE “WOW” IN DINING

Culinary Cues

What he or she was really saying was: “I trust in your skills, I know you have the creative touch, and I have seen how dedicated you are to doing everything with excellence in mind – now, go ahead and show the guests in our dining room what you can do.” It is all about the WOW associated with those experiences.

Dine-in 447
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Reviews and Ratings Are Decisive Factors in Dining Decisions

Modern Restaurant Management

” How a restaurant handles review responses can have significant impact as 78 percent of potential patrons consider responses to reviews as influential in their dining decisions, but only if they are personalized and informative. Reviews impact the number of diners available to your restaurant.

Dine-in 178
article thumbnail

Microclimates in Dining: Tailoring Spaces for Every Generation

Modern Restaurant Management

Nowhere is this more evident than in the consideration of generational differences, which play a large role in shaping dining experiences. From cozy nooks to bustling social hubs, microclimates offer a spectrum of dining experiences aimed at resonating with various demographics.

Dine-in 88
article thumbnail

Protecting Revenue and Profitability During Unexpected Times

The Coronavirus (COVID-19) pandemic is the latest example of unexpected turmoil, albeit on a larger scale, which initially caused voluntary and mandatory closings of dine-in areas as people needed to slow the virus spread by practicing social distancing.

article thumbnail

How Fast-Casual Marketers Can Prepare for 2022 Dine-in Traffic

Modern Restaurant Management

Sit-down establishments often did the same by upping their digital chops, adding curbside pickup, and even erecting sidewalk dining parklets when dine-in returned in a limited capacity. Now, as we enter 2022, predictions indicate a big shift back to sit-down dining. (We’ve Put your focus on first-party data.

article thumbnail

Toast Survey: Guests Are Dining In

Modern Restaurant Management

On-premise dining sales were up 46 percent from Q1 2022 compared to Q1 202, according to Toast's Q1 Restaurant Trends Report. Guests continue to appreciate great service when dining in: across all tipped transactions they are tipping significantly more when they are on premise versus when ordering takeout or delivery.

Dine-in 180
article thumbnail

TouchBistro's 2022 Diner Trends Report

and Canada, TouchBistro’s new Diner Trends Report reveals what today’s diners really want, including how they choose restaurants, their current dining habits, and their biggest deal-breakers. "With data collected from 2,600 people in the U.S. Download now!

article thumbnail

A Bigger Piece of Pie: Lessons on Going from Small Pizzeria to City Favorite

Pizaro's Pizza may have started out as your typical mom-and-pop pizza shop, but they have quickly risen to the top of the Houston dining scene. By embracing both traditional and forward-thinking marketing strategies, Pizaro's has developed the standing and security to go head-to-head with the major pizza chains, even during a pandemic.

article thumbnail

Restrictions Into Opportunities: How to Make Your Restaurant Succeed

Speaker: Patrick Cottrell and Joe English

Whether your state allows outdoor dining, takeout only, or a little bit of both, we're here to help. The restaurant industry has changed so dramatically in the pandemic era that it's time to redesign your business strategy. This requires us to take a look at our menus, inventory, staff, and even our seating strategy.

article thumbnail

3 Reasons You Should Add a Delivery-Only Brand To Your Restaurant!

Who is Virtual Dining Concepts? Whether it was building Family Meals, developing To-Go Cocktails or attempting to master the art of Delivery, the past two years taught us as operators to think differently & to constantly look for ways to innovate within our four walls to generate revenue. Why your restaurant should consider adding one?

article thumbnail

Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experience for customers and employees. Don't miss out on this exclusive panel, where three restaurant thought leaders will share their insights on the benefits and applications of ChatGPT.