7 Shifts

OCTOBER 1, 2024

60% of guests who have a positive experience are likely to dine at a restaurant more frequently. High-quality food not only satisfies hunger but also creates memorable dining experiences that customers will want to repeat. Moreover, the menu sets expectations for the dining experience.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. That they can get coronavirus from someone sitting next to them while dining. Post a picture to Google My Business of “2020 Hours” Callers just want to know you’re open and what type of dining is available. That tables are too close.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

FEBRUARY 17, 2020

. “As a result of our tremendous growth and commitment to the restaurant industry, we have continued to see a significant amount of demand from the investor community,” said Chris Comparato, CEO at Toast. We’re thrilled to continue to support this incredible team in 2020 and beyond.” ” Yelp Adds Products.

Sports 383

Sports Point of Sale Customer Experience Entertainment 383

Modern Restaurant Management

NOVEMBER 19, 2019

lines of business (Business Dining, Education, Healthcare Hospitality, Leisure, and Sports & Entertainment) beat the kitchen heat in sector championships to earn their spot in the national competition. The Best Chefs in the U.S. Aramark is hosting an intense culinary competition to determine its best U.S.-based based chefs.

Delivery 322

Delivery Reservations Customer Experience Retail 322

7 Shifts

AUGUST 18, 2021

That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. Keep reading to learn how to do just that, as we cover what to do pre, during, and post dining service. Avoid overbooking reservations. Table of Contents. Before the meal.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

The Rail

FEBRUARY 7, 2025

From sizzling dishes to a vibrant dining atmosphere, video content allows potential customers to experience the restaurants ambiance and imagine the sounds and aromas before the even set foot inside. Video can highlight your signature dishes , seasonal specials, decadent desserts, and upscale cocktails to encourage reservations.

Marketing 130

Marketing Serving Loyalty Program Social Media 130

EATER

NOVEMBER 3, 2020

On October 23, Kaylan Colbert and her husband, William Johnson, arrived to dine at Umi Sushi in Atlanta. Similar stories go viral with semi regularity: A Baltimore restaurant denied entry to a Black child because of the dress code, while letting a similarly dressed white child sit and dine. According to Reuben A.

Website Management 352

Website Management Sports Customer Experience Reservations 352

Culinary Cues

MAY 12, 2022

These are the restaurants where dining is much, much more than just consuming food. It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. I get it, profit in restaurants is sometimes hard to come by.

Pricing 432

Pricing Consumer Goods Training Small Business 432

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake! Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!),

2024 474

2024 2023 Food Order 2013 474

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ?? Goodreads: 4.09

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

DECEMBER 3, 2022

My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. A light day in terms of events, but the restaurant is capped on reservations. I nod and give him a thumbs up.

Back of House 420

Back of House Hotels Front of House Book 420

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MARCH 14, 2024

This ability to personalize wine lists to the individual tastes of attendees, a feature once reserved for high-end, exclusive gatherings, is now accessible on a larger scale. Each recommendation is more than a suggestion; it's a reflection of the event's ethos, designed to enhance the dining experience profoundly.

Events 472

Events Innovation Customer Experience Technology 472

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Culinary Cues

APRIL 22, 2024

Or maybe, as is being done in NFL football stadiums now, restaurants should simply charge a lease fee for the right to make a reservation. How can a chef set the stage for a dining experience if restaurants continue to look at everything as an extra charge. Bread has always been a given. Hardly worth the $8-$12 that restaurants charge.

Consumer Goods 339

Consumer Goods Pricing Hospitality Customer Experience 339

EATER

NOVEMBER 8, 2023

The tablescape, a concept once reserved for prop stylists and wedding planners, has lost its fuss. Tablescapes have become a cultural focal point because they’re a visual representation of shifting ideas around how we think about home, entertaining, and pleasure. The way we approach both is changing.

Entertainment 315

Entertainment Social Media Dine-in Design 315

Modern Restaurant Management

JANUARY 31, 2020

Yelp released its first-ever annual Yelp Economic Average? YEA) report, a benchmark of local economic strength in the U.S. The report found that most local economies nationwide slumped in 2019, down 1.3 percent from the previous year, led by underperformance in restaurant, food and nightlight categories, as well as brick-and-mortar shops.

2020 480

2020 Loyalty Program 2019 Point of Sale 480

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. Restaurant Email Marketing Explained Restaurant email marketing is a powerful tool to connect with guests and drive reservations.

Email Marketing 130

Email Marketing Reservations Marketing Loyalty Program 130

EATER

FEBRUARY 26, 2024

A server talks to Claire and Dan Sylvest while dining at the Melting Pot restaurant in Houston. Its dining room felt like a relic of the 1990s, with tacky patterned carpets and dark wood blinds. stabbed him with a fondue fork whilst reaching for a chunk of bread. It’s a much sexier vibe in the restaurant,” Johnston says.

Dine-in 315

Dine-in Customer Experience Specials Cash Management 315

Sante

JANUARY 26, 2020

For reservations, call (877) 326-7412 or visit [link]. Gianni’s at The Former Versace Mansion : The acclaimed Mediterranean restaurant Gianni’s, provides guests an inspiring dining experience by Italian Chef Valter Mancini, in an unapologetically opulent setting. Event date: February 2, 2020 (All day).

Dine-in 147

Dine-in Hotels Bar Fine Dining 147

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

EATER

OCTOBER 11, 2023

some restaurants have embraced the multi-sensory entertainment potential of eating food a little more than others. Because when dining out is also your night out, the food is just the start. As long as there have been seafood towers, cheese carts, and singing waiters, we’ve known this. But here in the U.S., Ageless sylphs in onesies!

Fine Dining 327

Fine Dining Back of House Dine-in Bar 327

EATER

MAY 26, 2021

The Handy Landing Tea Room and Store in Weirs Beach, New Hampshire | weirsbeach.com. For the first half of the 20th century, hungry travelers couldn’t do better than a roadside tea room. If you happened to be traveling from Washington, D.C. If you happened to be traveling from Washington, D.C. Many sold folksy home decor and souvenirs, too.

Back of House 327

Back of House Advertising Travel Small Business 327

EATER

JULY 8, 2022

Diners need to understand that things will never be as they were before the pandemic In the final six weeks of our pandemic-born restaurant, customers formed a line out the door and booked out dinner reservations weeks ahead. Regulars brought flowers and letters asking if we would reconsider closing.

Online Ordering 281

Online Ordering Seasonal Menu Customer Service Social Media 281

The Restaurant Group

NOVEMBER 20, 2024

Introduction In the bustling world of dining, how to attract more guests to a restaurant is the secret sauce to success. Develop a Unique Dining Concept Understand Your Target Audience First things first, know your crowd. Guests should find menus, contact information, and reservation options without a hitch.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Modern Restaurant Management

JANUARY 9, 2020

“We’re excited to team up with DoorDash to bring their industry-leading selection of restaurants to our cardmembers with an added perk to make dining in more rewarding.” Brands, Inc. has agreed to acquire The Habit Restaurants, Inc., Gibbs, chief executive officer of Yum! and internationally. like value.

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

EATER

MAY 5, 2021

Even FastPass+, the complimentary system that allows guests to “reserve” spots in line in order to breezily board rides like Splash Mountain, is still paused, with queues operating first-come, first-served for the first time since the late 1990s — allowing for a level of park spontaneity we haven’t seen in years.

Mobile Ordering 246

Mobile Ordering Hotels Reservations Outdoor 246

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. “This milestone is significant and we could not be prouder for the contributions our team has made to our success. . Sandy Reinhardt joined Schostak Brothers & Co.,

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Restaurant Clicks

DECEMBER 19, 2021

If you’re visiting for work, you may want a private space to entertain your team while being able to talk business. Maybe you’re making special dining plans for a birthday, family reunion, or other meaningful events. I’m going to cover a broad range of the best food and ambiance you can find in Albuquerque’s dining scene.

Dine-in 114

Dine-in Seasonal Menu Book Events 114

SpotOn

JANUARY 29, 2025

Island Entertainment (Gulf Coast) : A hospitality management company overseeing restaurants, bars, amphitheaters, and live music venues with capacities ranging from hundreds to thousands. G2's Report names SpotOn Restaurant point-of-sale #1 over top competitors in ease of use, quality of support, and more.

POS 55

POS 2025 Marketing Loyalty Program 55

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Perhaps oddly and yet understandably, premium dining spending has increased… but only through average spend. Those who already treat themselves to high end dining experiences spend more.

Hospitality 78

Hospitality 2025 Food Back of House 78

Goliath Consulting

APRIL 28, 2022

However, hybrid restaurants allow for restaurant owners to use multi-functional furniture and dividers to separate their market and dining area as they please. Hybrid restaurants also give restaurants the chance to create a space for entertainment such as dancing or musical areas. What is a hybrid restaurant? Flexible Spaces.

Fast Casual 195

Fast Casual Food Truck Fine Dining Customer Experience 195

Restaurant Clicks

NOVEMBER 9, 2021

Regardless of what type of event you’re looking to celebrate or host, finding a restaurant that has a top-notch private dining experience can make all the difference. If you’re wondering where you can find private dining in Nashville, there are more options than you probably realize. Best Private Dining Rooms in Nashville.

Dine-in 123

Dine-in Book Fine Dining Events 123

Modern Restaurant Management

MAY 12, 2020

Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Restaurant Clicks

NOVEMBER 19, 2021

New York City is one of the most iconic cities on earth in every possible way, whether it be historical, cultural, entertainment, architectural, or food. There are countless New York restaurants with group dining to accommodate large parties and restaurants with private dining for more intimate special occasions.

Dine-in 114

Dine-in Seasonal Menu Fine Dining Book 114

Modern Restaurant Management

FEBRUARY 25, 2020

” Evidence of indirect and/or contractually reserved control over essential employment terms may be a consideration for finding joint-employer status under the final rule, but it cannot give rise to such status without substantial direct and immediate control. In announcing the final rule, NLRB Chairman John F. Kaplan and William J.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348