Modern Restaurant Management

FEBRUARY 7, 2025

Rising labor and food costs, along with the ongoing struggle to recruit and retain employees, remain among the top concerns for both fullservice and limited-service operators. "The Consumers and operators crave more in-person dining : 81 percent of consumers say they’d eat at tableservice restaurants more often if finances allowed.

Definition 282

Definition 2025 Loyalty Program Fine Dining 282

Goliath Consulting

NOVEMBER 13, 2024

The upcoming year is shaping up to be an exciting time for food enthusiasts, with trends emphasizing bold flavors, creative uses of ingredients, and new culinary experiences. Here’s a look at the food trends that will capture our taste buds and redefine dining in 2025.

2025 243

2025 Food Email Marketing Fine Dining 243

Modern Restaurant Management

FEBRUARY 8, 2023

While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture.

Fine Dining 493

Fine Dining Technology Front of House Sustainability 493

EATER

FEBRUARY 28, 2023

I let everybody know I’m cooking food from north-central Nigeria. I can speak with absolute authority on food from the north-central,” Balogun says. “If According to the chef, emphasizing his home region also allows diners to understand the diversity of Nigeria’s food cultures — and diners are more primed than ever to want to.

Fine Dining 336

Fine Dining Fast Casual Dine-in Presentation 336

Modern Restaurant Management

JANUARY 22, 2025

How Design Technology Improves Space and Guest Experience Every square foot counts when redesigning a fast-casual eatery or a fine dining venue. For customers, 3D design tools allow the creation of warm and interactive dining spaces since restaurant operators can try different seating arrangements.

Design 221

Design Technology Fine Dining Fast Casual 221

ChowNow

MARCH 21, 2025

Key customer factors that influence dining preferences, from demographics to behavior. These are the people most likely to dine with you based on factors like their age, income, dining preferences, and lifestyle. Every successful restaurant has one thing in common: they know exactly who they are serving.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Culinary Cues

FEBRUARY 5, 2025

Customers are becoming more discerning about value and anxious about the price of a meal (from quick service to fine dining). How do we keep the business of food from becoming more and more transactional? Theres plenty of fear and loathing going on in the restaurant business. There are problems, right now, without answers.

Fine Dining 228

Fine Dining Food Supply Customer Service Recruiting 228

ChowNow

MARCH 13, 2025

Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions. But what if all your food delivery apps were in one place? These small errors add up, leading to unhappy customers, negative reviews, and wasted food costs.

Delivery 195

Delivery Food Food Order Point of Sale 195

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. Restaurants saw 41 percent more transactions The busiest dining hour? Analyzing data from full-service restaurants on Feb. percent in 2024. percent in 2024.

2024 221

2024 Fine Dining Book Reservations 221

Culinary Cues

APRIL 25, 2021

I find it very interesting how diverse the food experience is. Just as all cars can move a person from one geographic point to another yet the experience that takes place in between can be totally different – so too is this true with food. QUICK SERVICE: This is the food noise experience for both the customer and the employee.

Food 439

Food Fine Dining Café Customer Experience 439

Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. percent) and fine dining restaurants (19.9 percent year-over-year at fine dining and 3.53

Fast Casual 493

Fast Casual Fine Dining Employee Relations Customer Service 493

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. Only five percent said they never eat fast food.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

APRIL 9, 2024

Moving to Multichannel Dining Experiences Dining out is… back? Food availability is often in flux. For example, in efforts to save money, might alcohol purchases go down but snacking and other food purchases increase? According to the National Restaurant Association, competition in the restaurant sector is strong.

2024 508

2024 Mobile Ordering Front of House Fast Casual 508

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

2024 251

2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Prepare for Changing Conditions. Across the country, openings and closings are in flux.

Customer Experience 598

Customer Experience Customer Service Fast Casual Mobile Ordering 598

Modern Restaurant Management

OCTOBER 11, 2021

Whether you’re serving gourmet food in a fine dining establishment or flipping burgers next to the local university, there’s going to be an audience that works best for your business. For example, if you own a food truck adjacent to a university, you could focus your marketing efforts on college students.

Marketing 492

Marketing Food Truck Fine Dining Fast Casual 492

EATER

DECEMBER 18, 2024

Fast food has been chickens world for a while, ever since the infamous sandwich wars of 2019. Fast food has been chickens world for a while, ever since the infamous sandwich wars of 2019. But KFC isnt the only fast food chain betting on not just chicken, but chicken in bite-sized, fried forms.

Fine Dining 289

Fine Dining 2024 Food Order 2019 289

Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. How quickly can third-party delivery groups get in and out of the food and beverage space? Takeout is Taking Over.

Design 558

Design Fine Dining Online Ordering Dine-in 558

Modern Restaurant Management

SEPTEMBER 11, 2024

Future foodspaces will need to be designed to meet the personalized needs of diverse customer bases, according to Culinary Crossroads: How Societal Shifts Are Defining Tomorrow’s Dining , the latest whitepaper from IA Interior Architects research initiative, HumanX. "The

Fine Dining 450

Fine Dining Customer Experience Design Dine-in 450

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. The temperature probes are not just for monitoring, they're installed to prevent food spoilage by alerting if the temperature rises above a safe level.

Fine Dining 495

Fine Dining Customer Service Kitchen Safety Employee Relations 495

EATER

FEBRUARY 18, 2025

hadynyah/Getty Images A local food expert provides the ideal culinary tour of Sri Lanka, from the islands palm tree-lined beaches to its rolling highland tea plantations Floating just below the southern tip of India, Sri Lanka is a stunningly verdant island cloaked in jungles. Whats the food in Sri Lanka like?

Hotels 291

Hotels Seasonal Menu Back of House Small Business 291

Modern Restaurant Management

APRIL 11, 2024

In pursuit of these objectives, restaurants must reimagine dining experiences through enhanced restaurant technology, deepen their commitment to sustainability, and fine-tune their core offerings. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

FEBRUARY 11, 2020

The premiumization of tea is a natural extension to what has been taking place in fine wine, specialty coffee, craft spirits and beer over the past several decades. Really, wherever food and beverage has an intentional focus on quality and customer experience, fine tea has a rightful place – just like wine and craft beverages.

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

Online Ordering 472

Online Ordering Point of Sale Management Management 472

Modern Restaurant Management

NOVEMBER 1, 2022

When dining out, more than half of consumers are watching their pennies and selecting cheaper items on the menu or cutting out desserts and/or appetizers to save on the bill. “As Americans are cutting back on their dining experiences, restaurants must be more proactive in getting customers in the door,” added Fink.

Fine Dining 473

Fine Dining Seasonal Menu Social Media 2022 473

Modern Restaurant Management

OCTOBER 7, 2024

Currently, 50 percent of restaurants, including sit-down and fast-food establishments, offer plant-based options, and this is only expected to grow. Currently, 50 percent of restaurants, including sit-down and fast-food establishments, offer plant-based options, and this is only expected to grow. This is a trend I hope will go away.

2025 474

2025 Loyalty Program Waste Compost 474

Modern Restaurant Management

JANUARY 15, 2021

Given that many are not yet comfortable dining out, restaurant businesses are struggling to make ends meet. If you do not have sufficient staff to deliver food, then you can partner with a third-party food delivery service. Fine-dining restaurants are often famous for their chef’s signature dishes.

Social Media 527

Social Media Loyalty Program Food Safety Fine Dining 527

Culinary Cues

FEBRUARY 18, 2025

There are many choices in life, one road vs. another, good vs. great, mediocre vs. acceptable, truth vs. lies we choose to move towards one or the other and live with those decisions. In business, those choices can lead to success or failure, prominence of subservience, profit or loss. Is that what you believe? Is that how you want to be perceived?

Fine Dining 227

Fine Dining Small Business Customer Experience Equipment 227

Modern Restaurant Management

OCTOBER 12, 2020

They adjusted to contactless delivery and other processes to assure guests that their takeout food and pizza was as risk-free as possible. Those who struggle the most are the polished casual and fine dining restaurants who thrived on the in-person guest experience they delivered. They are thriving. That was terrific.

Customer Experience 539

Customer Experience Mobile Ordering Fine Dining Innovation 539

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. Or adjust your staffing schedule based on peak ordering times?

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

AUGUST 25, 2020

Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more. In a post COVID-19 world, restaurant design must evolve and adapt to the new normal. Architectural Considerations in HVAC.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

7 Shifts

OCTOBER 28, 2024

For dining establishments that rely on in-person traffic, a simple way to track new customers is by asking them directly when they place an order or through digital receipts that prompt a brief survey. Instead of casting a wide net with generic ads, use targeted marketing to reach the people most likely to dine at your restaurant.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

EATER

MARCH 27, 2025

population that dined out at least once in the past month, hoping to better understand how Americans are approaching dining out in this new era. Theres also a visual element here, with diners eating with their eyes first and being reeled into new restaurants by food imagery and what I ordered videos.

Social Media 168

Social Media Fine Dining Online Ordering Dine-in 168

Modern Restaurant Management

AUGUST 23, 2021

When Canlis, the recognized fine dining restaurant in Seattle, was forced to close its dining room during Covid-19 lockdowns, their employees got to work. As they put it on their website, “Fine dining is not what Seattle needs right now. Instead, we’re bringing the food to you. My favorites?

Innovation 493

Innovation Fine Dining Website Management Coaching 493

Modern Restaurant Management

SEPTEMBER 3, 2020

Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic. The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. Adapting Your Footprint for Outdoor Seating.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

7 Shifts

NOVEMBER 14, 2024

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. Restaurants with large or intricate menus will need to allocate more time to staff training on the ingredients, preparation methods, and food handling procedures.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

FEBRUARY 2, 2023

As the world is largely re-opened post-COVID, people are eagerly out and about dining in restaurants and bars to reinvigorate their social routines. According to Morning Consult , 77 percent of all polled adults are comfortable dining out at restaurants or cafes as of June 2022.

Fine Dining 474

Fine Dining Events Customer Experience Seasonal Menu 474