7 Shifts

NOVEMBER 25, 2024

Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste. There will *always *be something your staff can do to enhance a patron’s dining experience.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Culinary Cues

FEBRUARY 18, 2025

There are many choices in life, one road vs. another, good vs. great, mediocre vs. acceptable, truth vs. lies we choose to move towards one or the other and live with those decisions. In business, those choices can lead to success or failure, prominence of subservience, profit or loss. Is that what you believe? Is that how you want to be perceived?

Fine Dining 227

Fine Dining Small Business Customer Experience Equipment 227

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

AUGUST 23, 2021

You hire accountants for accounting, marketers for marketing, and lawyers for legal matters. ” On the other hand, where they see ideas firing everywhere, they understand innovation isn’t just a passing management focus—it’s a critical and expected part of the culture. My favorites? We’ve got this, Seattle.”

Innovation 493

Innovation Fine Dining Website Management Coaching 493

Modern Restaurant Management

MAY 27, 2024

Summer is prime hiring time for restaurants. Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring and retention. What can restaurant operators do to attract and retain talent for the busy season ahead?

Recruiting 474

Recruiting Front of House Back of House Hiring 474

7 Shifts

JULY 14, 2021

How do the world's best restaurateurs hire their teams? Among many other stories, Danny dove into his hiring process from the very beginning at Union Square Cafe, how it evolved into the process they use now at all of his restaurants. We don't want to hire finished products. for a fireside chat with 7shifts CEO, Jordan Boesch.

Hiring 435

Hiring Hospitality Fine Dining Training 435

Modern Restaurant Management

AUGUST 16, 2021

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. One of the fine dining operations that I consult with had a contest for selling the most chef specials, with the prize being that the chef would personally make the winner any item on the menu for dinner.

Front of House 520

Front of House Cash Management Back of House Hiring 520

Modern Restaurant Management

DECEMBER 30, 2020

Safety is the new “trend” that every dining establishment must offer, and it goes far beyond offering paperless QSR code menus and bottles of hand sanitizer at the host stand. Doing everything to ensure your customers feel safe dining with you will remain priority #1. Be Transparent About Safety. Quality Over Quantity.

2021 563

2021 Marketing Food Safety Back of House 563

Modern Restaurant Management

DECEMBER 22, 2022

Rising labor costs, the inability to find staff to hire, and rising non-food costs (utilities, containers, furniture, etc.) Patience and grace go a long way right now, when dining out. . clustered as the next three issues of concern, followed by supply chain issues around food items.

Food Supply 473

Food Supply 2023 Fine Dining Fast Casual 473

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

JUNE 9, 2023

Ignoring these licenses and regulations might attract hefty penalties and fines, so make sure you’re aware of the local, state, and federal regulations before opening up for business. Since these regulations can get fairly convoluted, consider hiring an expert to walk you through the necessary steps.

License 408

License Document Hiring Fine Dining 408

Culinary Cues

JULY 15, 2024

We hire and fire, increase pay, or add more staff, change restaurant menus or add convenience foods to reduce the need for qualified employees, or simply accept that poor attitudes and inconsistent product are just “the way it is.” Look around and you can readily see the results. Look around and you can readily see the results.

Leadership 437

Leadership Food Truck Employee Relations Training 437

Culinary Cues

DECEMBER 26, 2020

The most challenging part of difficult times is living in the moment. Today is what gives us the most angst since we live in uncharted territory with all of the unpredictable factors that align with it. Ah, but TODAY is the tough one. How will we get through this, what else can possibly happen, will we survive to see those brighter times?”

Fine Dining 488

Fine Dining 2008 Kitchen Safety Customer Experience 488

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 21, 2020

If your customers expect you to offer a fine dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant. Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. Protect Your Employees.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

ChowNow

SEPTEMBER 6, 2024

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Modern Restaurant Management

MAY 17, 2021

Neighborhood bars and Fine Dining channels are attracting higher spend post-COVID-19, however CGA On Premise visitors are likely to stay local and seek experiences in the next 12 months. Local Restaurants Leading the Return Over Casual Dining Chains. Casual Dining Chains come in #2 with 52 percent likely to visit.

2021 504

2021 Consumer Goods Small Business 2020 504

Culinary Cues

JANUARY 20, 2024

It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle. Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity.

Fine Dining 419

Fine Dining Back of House Food Truck Pricing 419

Modern Restaurant Management

SEPTEMBER 27, 2021

Restaurant brands, from the largest Quick Service Restaurants (QSRs) to the smallest neighborhood fine dining experiences, were caught in varying degrees of flat footedness. It used to be that winning on customer engagement hinged mostly on hiring the right restaurant staff members and training them to deliver great service.

Mobile Ordering 496

Mobile Ordering Email Marketing Online Ordering Website Management 496

Culinary Cues

SEPTEMBER 15, 2022

Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. It all matters – education level, income bracket, age range, frequency of dining, and food and wine preferences. [] KNOW WHAT YOU WANT TO BE AND HOW YOU WANT TO BE PERCEIVED. Don’t try to be something that you are not.

Fine Dining 421

Fine Dining Front of House Customer Service Customer Experience 421

Culinary Cues

FEBRUARY 16, 2021

I know how many sleepless nights went into the decision to lease a space, writing a check for the kitchen equipment, filing for an LLC, hiring those first employees, receiving that first order from vendors, and wondering if there will be enough money to pay the bills each week. Chef Charlie Palmer’s Aureole was one of those operations.

Fine Dining 446

Fine Dining Employee Relations Front of House Small Business 446

Modern Restaurant Management

MARCH 3, 2023

Our hiring rate and wage increases are outpacing the overall private sector, and this year our industry will contribute nearly $1 trillion to the economy," said Michelle Korsmo, president & CEO of the National Restaurant Association. "The For others, outdoor dining and alcohol-to-go are becoming table stakes.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

7 Shifts

OCTOBER 12, 2022

Full-service restaurant, fine dining. Tips paid to those who collect. Servers, sometimes other FOH staff. Incentivizes servers. Possibility of an uneven tip out and wage gaps. Even tip splitting. All eligible staff. Even and fair, provides camaraderie amongst staff. Some staff may not hold themselves to a high standard of service.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Culinary Cues

SEPTEMBER 20, 2020

They hire, train, critique, support, celebrate, and rally behind the members of the team that has been built and push each individual to contribute his or her best – always. Well-run organizations – in this case a kitchen, are built to win. This is what great organizations and great teams do. United in purpose is the call to arms.

Fine Dining 433

Fine Dining Coaching Dine-in Café 433

7 Shifts

JULY 24, 2020

Topics: Hospitality; hiring and training staff; building workplace culture. ?? This is probably the only time in your restaurant management career that you’ll be able to take actual breaks! 7shifts Marketing Team Recommends Just like marketing, people always come first in the restaurant business. Published: 2009 ?? Author: Danny Meyer ??

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

APRIL 23, 2023

Fine, that may be the case but let’s just see. I’ve been cooking for 15years now; I should be the chef.” If it’s your time and you’re ready then make it happen, find your spot, push for the job, step up and show them what you’ve got. If you think the answer is YES, then you are not ready to be the chef.

Seasonal Menu 505

Seasonal Menu Leadership Training Fine Dining 505

Culinary Cues

MAY 18, 2020

It is the foundations, and the mastery there of, that will instill confidence in those who hire you and the seed that defines your self-worth. [] KNOW YOUR END GOAL, BUILD A STRATEGY. The restaurant industry is being hit extraordinarily hard, unlike any other time in recent history. This will likely be the case for some time.

White Paper 520

White Paper Certification Food Safety Food Supply 520

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. Restaurant Resiliency. Throughout one of the most challenging years for U.S. Throughout one of the most challenging years for U.S. Carry-out ended 2020 holding 46 percent of off-premises order share.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

EATER

AUGUST 31, 2022

Any fine dining restaurant should look at this bathroom as aspirational.”. That’s what we mean when we say ‘fine dining,’” read the restaurant’s Instagram post. . | Gerard + Belevender /Eater Detroit. Restaurant bathrooms matter more than ever. It’s not just about food anymore.”.

Fine Dining 361

Fine Dining Brewery Kitchen Safety Small Business 361

7 Shifts

JANUARY 23, 2020

Educate yourself on costs, hiring, and the market you are in before taking the leap. Educate yourself on the staffing/employment trends and always be prepared to continually hire. Hiring/staffing ?? Are you opening a restaurant in 2020? Congrats! ?? And good luck. It’s going to be the ride of your life. Erin, Rush Street. ?. ?.

2020 335

2020 Hiring Cash Management Education 335

Culinary Cues

JANUARY 23, 2021

How you approach profit will determine what your physical plant will look like, the scope of sophistication in your kitchen, who your vendors will be, how many employees you will hire and the depth of their experience, where you advertise and how much you invest in that, your table top appointments, and even your hours of operation.

Point of Sale 450

Point of Sale Front of House Back of House Customer Experience 450

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

JANUARY 12, 2023

A recent Toast survey found that one in three restaurants had a difficult time hiring in 2022, so restaurants need to bring their “A game” to show all employees appreciation for the fantastic effort they gave between Thanksgiving and New Year’s Day. Do show gratitude in a personal way. Make them feel special.

Transportation 498

Transportation Loyalty Program Fast Casual Fine Dining 498

EATER

FEBRUARY 13, 2024

Here, Moreira shares her path from Argentina to the United States, how she made the switch from fine dining to pizza and bagels, and why she treats her businesses like a startup. Portrait from Daniela Moreira. Today’s installment: Daniela Moreira. Moreira loves a challenge. She also had bagels shipped in from Canada.)

Fine Dining 317

Fine Dining Dine-in Workshop Small Business 317

Modern Restaurant Management

JANUARY 16, 2020

There are platforms on the market that will hire a delivery workforce away from the restaurant, and lease them back to the operator. From infamous chicken sandwich wars to on-trend plant-based burgers and acai bowls, it’s safe to say that 2019 was a trademark year for restaurants. trillion in sales by 2030. The Delivery Dilemma.

2019 357

2019 2020 Employee Relations 2030 357

7 Shifts

JULY 12, 2024

Many operators struggle with low profit margins, and it’s easy to fall into this trap. In fact, the average restaurant profit margin just falls between 3% and 6%. By finding the right balance, you can avoid these pitfalls and ensure your business stays profitable. Utilities are another fixed cost to monitor. Constantino writes.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397