Modern Restaurant Management

OCTOBER 22, 2024

Even if these were unintentional, this individual would still be subject to fines and a loss of trust with staff. This goes to show that restaurant staff pay, which makes up about a third of restaurant operating costs , is one of the most important facets of running a restaurant. Quit rates have also fallen since then.

Restaurant Law 332

Restaurant Law Tip Distribution Fine Dining Insurance 332

Modern Restaurant Management

FEBRUARY 8, 2023

While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. There’s a high cost in running fine dining restaurants, but the value rests in their place in society. How do we move forward from this?

Fine Dining 495

Fine Dining Technology Front of House Sustainability 495

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. What is Restaurant Operations Management? What is Restaurant Operations Management? Its tough, and cant be done passively.

Operations 195

Operations Management Management Front of House 195

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Your regulars, the ones that keep the lights on and the closed sign flipped to open, often get overlooked, if not blatantly ignored. Thats huge!

2025 195

2025 Loyalty Program Operations Email Marketing 195

EATER

FEBRUARY 28, 2023

Diners wait weeks to score a reservation, landing Dept of Culture a leading role among the small but growing class of fine dining West African restaurants across the country. Wara can be found in the north and north-central areas of Nigeria, the latter of which is the region veteran chef Ayo Balogun hails from. It’s important.”

Fine Dining 332

Fine Dining Fast Casual Dine-in Presentation 332

EATER

APRIL 11, 2025

Daron English Communal dining is all the rage. It would be one thing if I could whisper and gossip with the group I was dining with that night about the odious man across the room. Diners gather at one of chef Kendall DaCostas supper clubs. What if youre seated next to someone who sucks?

Fine Dining 232

Fine Dining Seating Dine-in Cash Management 232

Modern Restaurant Management

FEBRUARY 24, 2025

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

2024 252

2024 2025 2023 Loyalty Program 252

Culinary Cues

JANUARY 26, 2025

If you enjoy dining out, its time you gave some thought to what it takes to prepare and serve those items that give you pleasure on the plate. Immigration has been the hot topic in political circles for decades with polarized opinions about the breadth of the problem and both conservative and radical approaches debated. are immigrants.

Food 432

Food Hotels Fine Dining Agriculture 432

Modern Restaurant Management

JUNE 30, 2023

” This was both a technology and operational fail due to lack of proper testing/QA and employee training. .” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees.

Operations 450

Operations Mobile Ordering Customer Experience Online Ordering 450

Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. percent) and fine dining restaurants (19.9 percent year-over-year at fine dining and 3.53

Fast Casual 494

Fast Casual Fine Dining Employee Relations Customer Service 494

Restaurant Business

SEPTEMBER 11, 2024

The two operations have collaborated on a co-branded venture called Buttermilk Baby, the first of 10 that are planned for Texas.

Fine Dining 278

Fine Dining Operations Dine-in Hospitality 278

Culinary Cues

FEBRUARY 5, 2025

Customers are becoming more discerning about value and anxious about the price of a meal (from quick service to fine dining). Theres plenty of fear and loathing going on in the restaurant business. Every restaurant and restaurateur are struggling to figure it out how am I going to make this work? This is true for every business.

Fine Dining 234

Fine Dining Food Supply Customer Service Recruiting 234

Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Prepare for Changing Conditions. Across the country, openings and closings are in flux.

Customer Experience 598

Customer Experience Customer Service Fast Casual Mobile Ordering 598

Modern Restaurant Management

APRIL 9, 2024

In fact, 45 percent of restaurant operators expect competition to be more intense than last year. With that in mind, here’s a look at some of the moves restaurants are making to delight consumers and modernize operations, powered by technology. Moving to Multichannel Dining Experiences Dining out is… back?

2024 510

2024 Mobile Ordering Front of House Fast Casual 510

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 475

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 475

Goliath Consulting

NOVEMBER 13, 2024

Here’s a look at the food trends that will capture our taste buds and redefine dining in 2025. From vegetable toppings on soups and salads to crispy fish skin and fried grains, these textures will elevate and energize the dining experience. This bold flavor fusion will become a staple, offering a fresh twist on classic treats.

2025 243

2025 Food Email Marketing Fine Dining 243

Modern Restaurant Management

APRIL 9, 2020

In the hypercompetitive food and beverage industry, restaurant operators are often subjected to a number of daunting challenges. From large-scale chains to family-run businesses, tight financial margins are age-old challenges restaurant operators must address, and this was no exception for Tender Greens.

Innovation 471

Innovation Management Management Fine Dining 471

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. Restaurants saw 41 percent more transactions The busiest dining hour? Analyzing data from full-service restaurants on Feb. percent in 2024. percent in 2024.

2024 221

2024 Fine Dining Book Reservations 221

Modern Restaurant Management

JANUARY 31, 2025

Connecting with the consumer through loyalty programs and better customer data is a key focus for operators – more than seven in ten restaurant leaders (71 percent) are planning to increase investment in their loyalty or reward programs to keep customers close over the next 12 months. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Culinary Cues

FEBRUARY 18, 2025

The small decisions add up and establish the type of operation you choose to offer, the reputation you hope to gain. Ah, you say -but I am just a hamburger and fries operation how can this apply? In business, those choices can lead to success or failure, prominence of subservience, profit or loss. Is that what you believe?

Fine Dining 232

Fine Dining Small Business Customer Experience Equipment 232

Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Rely on Technology to Increase Operational Efficiency.

2022 475

2022 Hospitality Loyalty Program Point of Sale 475

Modern Restaurant Management

OCTOBER 27, 2022

The last couple of years have proven that digital experiences will continue to play a central role for quick-service restaurant (QSR) operators. Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Enabling Flexible Ordering.

Mobile Ordering 494

Mobile Ordering Online Ordering Front of House Customer Experience 494

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. It improves operational efficiency. You can increase revenue.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. 62 percent rarely or very rarely enjoy fine dining.

Fast Casual 532

Fast Casual Fine Dining 2023 Consumer Goods 532

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

Online Ordering 473

Online Ordering Point of Sale Management Management 473

7 Shifts

NOVEMBER 25, 2024

As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy. Many restaurant operators juggle multiple locations, and adding managers adds another link in the chain of command to manage. This leads to the abnormally high turnover rate most operators experience today.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

Fine Dining 504

Fine Dining Restaurant Law Food Truck Outdoor 504

Modern Restaurant Management

MAY 24, 2023

A rooftop garden sits on the top of the building, providing fresh herbs and produce for the students to harvest and use in their recipes The facility is used by all facets of Auburn’s Hospitality program including event management, operations, culinary science, hotel and restaurant management and more. The facility opened in 2022.

Design 419

Design Fine Dining Front of House Seasonal Menu 419

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. That's fine for sidewalks but not very conducive to outdoor dining, including keeping tables leveled. If allowable by law, run gas to the area to fuel heaters.

Outdoor 510

Outdoor Fine Dining Dine-in FOH 510

7 Shifts

OCTOBER 28, 2024

For dining establishments that rely on in-person traffic, a simple way to track new customers is by asking them directly when they place an order or through digital receipts that prompt a brief survey. Instead of casting a wide net with generic ads, use targeted marketing to reach the people most likely to dine at your restaurant.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

MAY 21, 2024

What do today’s restaurant operators need to manage the challenging sales environment? Specifically, a coffee break. More specifically, a specialty beverage break. In its place, we’ve seen an explosion of specialty beverages that serve as enticing add–ons or stand-alone orders.

Beverage 495

Beverage Fast Casual Seasonal Menu Customer Experience 495

Modern Restaurant Management

MAY 19, 2020

Local and state guidelines will also have an impact on how restaurants must operate in order to keep their staff and patrons as safe as possible. Local and state guidelines will also have an impact on how restaurants must operate in order to keep their staff and patrons as safe as possible. Safety and Trust. Safety and Trust.

Guest Recovery 476

Guest Recovery Kitchen Safety Food Safety Email Marketing 476

Modern Restaurant Management

DECEMBER 22, 2020

As operators begin to firm up plans for the new year, they should keep in mind the wants and needs of their guests and take the lessons they’ve learned this year to prep themselves for what’s next to drive future success. Personalized Dining is the Future. However, not all hope is lost. New Channels Will Continue to Emerge.

2021 476

2021 Fine Dining Online Ordering Travel 476

Modern Restaurant Management

APRIL 11, 2024

To embrace the opportunities of the new year, restaurants should prioritize three key resolutions: embracing new customer experiences, emphasizing sustainability initiatives, and revisiting fundamental aspects of their operations. Back-of-house operations also offer significant technological opportunities.

2024 474

2024 Customer Experience Compost Loyalty Program 474

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 482

2020 Influencer Point of Sale Food Safety 482