EATER

DECEMBER 4, 2024

In both fine dining establishments and cafes, filtered, sparkling water is increasingly part of the included hospitality experience, not an upsell. In an already pricey dining setting, the chef didn’t want to create an atmosphere of exclusion. And that’s how it should be. And for the restaurants, it comes at a cost.

Fine Dining 330

Fine Dining Customer Experience Compost Recycling 330

ChowNow

MARCH 21, 2025

Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Key customer factors that influence dining preferences, from demographics to behavior. Every successful restaurant has one thing in common: they know exactly who they are serving.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

OCTOBER 22, 2024

Even if these were unintentional, this individual would still be subject to fines and a loss of trust with staff. When restaurant owners get it wrong, it could lead to fines, broken trust among employees—as with the examples above—and even jail time for more egregious violations. Quit rates have also fallen since then.

Restaurant Law 332

Restaurant Law Tip Distribution Fine Dining Insurance 332

Culinary Cues

JANUARY 26, 2025

Putting aside the challenge of bird flu and the work and demands surrounding the care of animals, cost of feed, and process of harvesting and preparing eggs for market even at todays price this works out to around $.50 It seems to me, that the realities of this challenge are not given sufficient airtime. 50 per egg. are immigrants.

Food 403

Food Hotels Fine Dining Agriculture 403

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

2024 251

2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. 62 percent rarely or very rarely enjoy fine dining.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. Or adjust your staffing schedule based on peak ordering times?

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Culinary Cues

FEBRUARY 5, 2025

Customers are becoming more discerning about value and anxious about the price of a meal (from quick service to fine dining). Theres plenty of fear and loathing going on in the restaurant business. Every restaurant and restaurateur are struggling to figure it out how am I going to make this work?

Fine Dining 229

Fine Dining Food Supply Customer Service Recruiting 229

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. Restaurants saw 41 percent more transactions The busiest dining hour? Analyzing data from full-service restaurants on Feb. percent in 2024. percent in 2024.

2024 221

2024 Fine Dining Book Reservations 221

Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. “Unique offerings to help separate from the competition may be helpful.

Fine Dining 473

Fine Dining Seasonal Menu Social Media 2022 473

Modern Restaurant Management

APRIL 9, 2024

Moving to Multichannel Dining Experiences Dining out is… back? Moving to Interactive Menu Boards Speaking of dining being back – it’s back to being… different. According to the National Restaurant Association, competition in the restaurant sector is strong. So, what’s the solution?

2024 508

2024 Mobile Ordering Front of House Fast Casual 508

Modern Restaurant Management

MAY 21, 2024

While three in four survey respondents believe restaurant prices are higher, other factors, such as flavor, outweigh price when ordering specialty beverages, particularly in the full-service segment. During a time of increased price sensitivity, beverages create an opportunity to increase the total check.

Beverage 493

Beverage Fast Casual Seasonal Menu Customer Experience 493

Modern Restaurant Management

OCTOBER 12, 2020

Those who struggle the most are the polished casual and fine dining restaurants who thrived on the in-person guest experience they delivered. When dining rooms closed early on during COVID, they moved to an off-premise, to-go, take-out only model. They are thriving. That was terrific. Implement Innovative Technology.

Customer Experience 539

Customer Experience Mobile Ordering Fine Dining Innovation 539

EATER

MARCH 27, 2025

population that dined out at least once in the past month, hoping to better understand how Americans are approaching dining out in this new era. The Vox Media Insights and Research team surveyed over 2,000 U.S. adults in February 2025 representing the U.S.

Social Media 170

Social Media Fine Dining Online Ordering Dine-in 170

Culinary Cues

FEBRUARY 18, 2025

It makes no difference the type of restaurant or your price point exceptional can be found in everything from a hot dog to caviar it is an over-riding attitude and a level of commitment to being great at what you do. In business, those choices can lead to success or failure, prominence of subservience, profit or loss.

Fine Dining 227

Fine Dining Small Business Customer Experience Equipment 227

Modern Restaurant Management

OCTOBER 26, 2022

"The Menu" hits the screens next month and chefs are already dishing about the black comedy focused on fine-dining. Personally, the end goal for me is to spend more time having “fine dining” experiences and visiting Michelin star restaurants. Here are what some shared with us.

Fine Dining 442

Fine Dining Social Media Dine-in Travel 442

Modern Restaurant Management

DECEMBER 22, 2022

Patience and grace go a long way right now, when dining out. . What were common menu items where prices were raised? . Sixty-seven percent of respondents raised prices throughout their entire menu, and 25 percent on a few items. Did any results surprise you and, if so, what and why? .

Food Supply 473

Food Supply 2023 Fine Dining Fast Casual 473

Modern Restaurant Management

APRIL 9, 2020

Since 2006, Tender Greens had established its presence as a go-to fine-casual restaurant that offers more than a meal. Looking to continue on the tangent of delivering a unique fine-casual dining experience to its customers, Tender Greens aimed to double its physical footprint and grow its revenue to reach $100 million.

Innovation 469

Innovation Management Management Fine Dining 469

Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. A menu should thus be designed and priced to make those items seem essential. Come on, we know this!

Fine Dining 424

Fine Dining Back of House Food Truck Pricing 424

7 Shifts

NOVEMBER 25, 2024

There will *always *be something your staff can do to enhance a patron’s dining experience. As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy. However, productivity is more easily trained than managed.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

OCTOBER 28, 2024

For dining establishments that rely on in-person traffic, a simple way to track new customers is by asking them directly when they place an order or through digital receipts that prompt a brief survey. Instead of casting a wide net with generic ads, use targeted marketing to reach the people most likely to dine at your restaurant.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

JULY 10, 2024

Among the reasons restaurants fail (poor location, inadequate marketing, lack of staff and inventory control, uninspired menu, unreasonable pricing), customer theft is rarely on the radar. ” Some restaurateurs consider this the price of doing business – even a form of marketing. Here are some ways to discourage thievery.

Back of House 491

Back of House Fine Dining Take-out Social Media 491

ChowNow

MARCH 13, 2025

Are delivery prices aligned with in-house costs? The result: Menus, pricing, and availability stay consistent across all platforms, ensuring a smoother customer experience. Its a recipe for chaos, leading to mistakes, slower service, and shrinking profit margins. But what if all your food delivery apps were in one place?

Delivery 195

Delivery Food Food Order Point of Sale 195

Modern Restaurant Management

OCTOBER 13, 2022

Rising inflation has impacted businesses for the better part of the year, leading many to modify their menus and increase prices in the face of higher ingredient costs. But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

AUGUST 31, 2022

Many restaurants have increased the price of certain menu items and continue to do so, unfortunately losing customers in the process. consumers are dining out less often. The consequences for not operating within state and federal regulations may include large fines or lead to class action lawsuits. As a result, 80% of U.S.

Restaurant Law 520

Restaurant Law Fine Dining Point of Sale Customer Service 520

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish. Breakfast burritos were the 7th most ordered item on DoorDash in 2020.

2020 487

2020 Franchise Franchising Food Order 487

Modern Restaurant Management

MARCH 3, 2023

Key findings illustrating the industry's economic conditions include: Growth will continue : The foodservice industry is forecast to reach $997 billion in sales in 2023, driven in part by higher menu prices. For others, outdoor dining and alcohol-to-go are becoming table stakes. million by the end of 2023.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively.

Operations 195

Operations Management Management Front of House 195

Culinary Cues

JANUARY 23, 2021

The baseline formula for determining selling price using an acceptable food cost percent of 30% would be: SELLING PRICE SP) = PLATE COST (PC)/FOOD COST %(FC%). The baseline formula for determining selling price using an acceptable food cost percent of 30% would be: SELLING PRICE SP) = PLATE COST (PC)/FOOD COST %(FC%).

Point of Sale 450

Point of Sale Front of House Back of House Customer Experience 450

Modern Restaurant Management

JANUARY 15, 2021

Full-service restaurant chains, which primarily rely on dine-in customers and had few if any off-premises services when the dine-in restrictions went into effect, bore the brunt of the transaction declines throughout the pandemic. An Unpopular Year. For full-service restaurants now, it’s about government restrictions.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Menu variety plays a substantial role in every dining experience. Following are some of the major restaurant trends to watch out for in 2022.

2022 547

2022 Customer Service Online Ordering Website Management 547

Culinary Cues

OCTOBER 30, 2023

Yes, it’s true – when the Michelin Guide decided to recognize some exceptional street food vendors with Michelin Stars, they broke the barrier of snobbery noting that excellence can happen outside of traditional fine dining. If fine dining is your objective, then make the commitment knowing what’s involved.

Fine Dining 392

Fine Dining Front of House Dine-in 2016 392

Modern Restaurant Management

FEBRUARY 14, 2024

One of my fine dining clients did not do this charge this year on New Years and cut off reservations at 140. Food prices skyrocketed, beer and alcohol prices went up and containing costs has been like trying to catch a tiger by the tail. Let’s start with the reservation charge.

Reservations 474

Reservations Fine Dining Pricing 2024 474

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. The “Ding!” While perhaps a consistent feature of your daily business, they are not your employees.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481