Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. “In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

JANUARY 15, 2021

Full-service restaurant chains, which primarily rely on dine-in customers and had few if any off-premises services when the dine-in restrictions went into effect, bore the brunt of the transaction declines throughout the pandemic. An Unpopular Year. For full-service restaurants now, it’s about government restrictions.

2021 424

2021 Fast Casual Fine Dining Point of Sale 424

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Simplified Menus. Simplified Menus. Serving smaller portion sizes.

2022 548

2022 Customer Service Online Ordering Website Management 548

ChowNow

MARCH 27, 2025

Yes, competitor pricing can give you a ballpark idea of what customers in your area expect to paybut it shouldnt be your only reference point. Set prices too low, and youre leaving money on the table. Too high, and youll drive customers away. Your concept will play a factor in determining your goal food cost percentage.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Culinary Cues

SEPTEMBER 20, 2020

The Japanese refer to this as Kaizen. How you play the game in the process of winning is critical, as is the sportsmanship that allows people to get past defeat with honor and grace while taking the time to positively recognize those who administered that defeat. Well-run organizations – in this case a kitchen, are built to win.

Fine Dining 448

Fine Dining Coaching Dine-in Café 448

Culinary Cues

SEPTEMBER 1, 2023

How powerful is a complete dining experience and what exactly is it? An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. Is your ventilation system designed to push positive kitchen odors to the dining room or outside the entrance?

Fine Dining 388

Fine Dining Dine-in Front of House Design 388

Culinary Cues

DECEMBER 11, 2023

Long before the restaurant chains of today, decades prior to the birth of fine dining, experience dining, and molecular gastronomy, there were neighborhood cafes that were part of small communities across the country. Full-service restaurants would later refer to this as a Table d’hote selection.

White Paper 391

White Paper Hospitality Fine Dining Reference 391

Culinary Cues

FEBRUARY 28, 2021

The Japanese would refer to them as companies focused on “Kaisen” (a pursuit of constant improvement). Which type of tomato will present the most pronounced flavor of fine ripened, deeply refreshing acid/sweet balance on the sandwich and how can we ensure this consistently throughout the year?

Uniforms 450

Uniforms Fine Dining Small Business Customer Service 450

EATER

NOVEMBER 21, 2024

They also reference the rise of polyunsaturated fats in the American diet over the past 100 years. Lille Allen Signs posted in New York City accused Carbone of including seed oils in its spicy rigatoni. But why is that even a problem? The flyers started popping up like dandelions around Manhattan. Kennedy Jr. Where did this panic come from?

Advertising 325

Advertising Influencer 2023 2022 325

Culinary Cues

MAY 20, 2024

He has been one of my primary motivators and reference points throughout my career in food. It’s been 89 years since Escoffier stood in front of a range for the last time, yet his presence is still felt by professional cooks and chefs. He would ask: “What are you doing to excite and inspire the next generation of cooks?

Hotels 327

Hotels Front of House Fine Dining Back of House 327

Culinary Cues

MARCH 9, 2021

The garde manger must be conservative with portion sizes while affording the greatest impact on the dining experience. It is a fine line to walk – one that requires the planning of the menu to be such that all courses are designed to marry with others. This is the home of Garde Manger, or pantry, or simply – the cold kitchen.

Presentation 442

Presentation Fine Dining Seasonal Menu Design 442

Culinary Cues

SEPTEMBER 14, 2023

Chefs and cooks may avoid walking through those swinging doors into the dining room because they fear that vulnerability. Some who work in kitchens can distance themselves from the overwhelming responsibility of the cook or chef, but to others it is a heavy weight to carry. If this is not their norm, then pay attention.

Employee Relations 441

Employee Relations Training Fine Dining Take-out 441

7 Shifts

SEPTEMBER 16, 2021

Switching from a fast-casual concept to fine dining can allow for a nice change of pace. You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. Delegating Responsibilities. Keep Your Team Connected. Using Technology to Run Multiple Locations. Replicating an Existing Concept.

Management 370

Management Management Document Hiring 370

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. How to Make Sure All Franchise Locations Are Compliant. Tools For Supporting Franchise Compliance. State Law Compliance.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Modern Restaurant Management

APRIL 15, 2020

Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. Family dining was another segment that was hit hard, which includes many buffet-based concepts. Same-store sales for restaurants dropped by 28.3 percent in March. Same-store traffic fell by 29.2 percent during March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

7 Shifts

JULY 14, 2021

We refer to these employees as “51 percenters.” We got a pretty good idea when we had the pleasure of hosting Danny Meyer in our office (virtually, of course!) for a fireside chat with 7shifts CEO, Jordan Boesch. Danny Meyer is the founder of Union Square Hospitality Group and Shake Shack, one of the most prolific restaurateurs of our time.

Hiring 435

Hiring Hospitality Fine Dining Training 435

7 Shifts

JUNE 4, 2021

For fine dining, around 30 percent. For fine dining, around 30 percent. Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. If it's not measured, it won't be managed. But what should be measured, and how? What is restaurant labor cost?

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

JUNE 28, 2024

The main takeaway: It’s led to higher prices and lower foot traffic at many of the state’s dining establishments. With customers seemingly viewing dining out a luxury, restaurants that can differentiate themselves in terms of quality and value will have a competitive advantage.” The law changed on April 1.

2024 296

2024 Mobile Ordering White Paper Customer Service 296

EATER

JUNE 5, 2023

Traditionally, a chef in a fine dining establishment didn’t have to worry about being watched. Perhaps a customer could glimpse the line through a swinging kitchen door, but the peace and civility of the dining room was sacrosanct. It’s true that open kitchens were hardly a new concept. I had done theater sets.

Fine Dining 315

Fine Dining Customer Experience Fast Casual Dine-in 315

EATER

APRIL 25, 2023

The dish is equally at home sold from the trunk of a car and at the country’s finest dining establishments. Juan adds, “The combination became famous, and we started calling it caldosa,” a reference to the caldo that went into the first bag. Others become representative of a city or a region. Juan Miguel Pacheco outside Fory Fay.

Fine Dining 269

Fine Dining Back of House Point of Sale Advertising 269

EATER

FEBRUARY 28, 2022

NFT restaurants are dining clubs for the metaverse. But also sometimes IRL. Just weeks before Christmas, with the restaurant industry reeling again from the omicron variant, chef Tom Colicchio was tweeting about penetrating the metaverse. 07 ethereum each (at publication time, the equivalent of around $200).

Fine Dining 344

Fine Dining Dine-in Customer Experience Food Supply 344

7 Shifts

MAY 11, 2022

Fine dining restaurants , for example, might only be open for dinner Thursday through Sunday, and be closed outright on Monday and Tuesday. The 9 to 5 workday is common in many industries—but not in restaurants. Table of Contents. What is a Swing Shift? How Swing Shifts Are Used in Restaurants. Schedules and Patterns. Examples by Role.

Restaurant Law 370

Restaurant Law Reference Tip Distribution Back of House 370

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. From big, important ideas to use-today tactics, here are the best takeaways we heard on Season One of the Restaurant Growth Podcast. Your smartphone is your restaurant's media center.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

EATER

MAY 26, 2022

Traditionally, the privileged few have had access to things like bone plates and fine silver — they’re expensive to begin with, they break or get sold off or thrown away because no one wants to deal with the fuss. However, she’s found a whole world of people who are interested in fine china, and all for different reasons.

Entertainment 269

Entertainment Fine Dining Back of House Social Media 269

Modern Restaurant Management

DECEMBER 6, 2019

Written KPI parameters and the definition of success should be accessible by all staff members for easy reference. In the restaurant industry, several food safety and operational issues are consistent issues across restaurants, no matter if they are fine dining, casual dining, fast casual, or quick service restaurants.

Food Safety 284

Food Safety Catering Fast Casual Food 284

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. Ono Food Co. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Restaurant Clicks

DECEMBER 19, 2021

Often known as the Gateway to the South, Louisville, Kentucky is also sometimes referred to as the River City and Derby City due to its proximity to the famous Ohio River and its annual Kentucky Derby races. Best Private Dining Restaurants in Louisville. View this post on Instagram A post shared by Proof On Main (@proofonmain).

Dine-in 111

Dine-in Front of House Back of House Website Management 111

Culinary Cues

SEPTEMBER 27, 2023

INSTANT FEEDBACK It may not come from the chef or the owner as much as cooks would like but an empty plate returning from the dining room is all that is needed to signal a job well done. Why do we remember this line and what significance might it imply in relation to work in a kitchen?

Employee Relations 442

Employee Relations Training Fine Dining Communication 442

Culinary Cues

APRIL 18, 2020

He is often referred to as a king of chefs. THIS IS A LONG ONE – BUT IMPORTANT FOR ALL WHO ARE SERIOUS ABOUT PROFESSIONAL COOKING. Cooking for others is one of the oldest professions in the civilized world. I can assure you that cooking will survive and once again thrive – history has demonstrated its resilience.

Hotels 399

Hotels Innovation 2002 Book 399

EATER

DECEMBER 6, 2022

Capital-T Trends have had the space to take root as customers crowded into dining rooms and traveled around the country, bringing their excited energy with them to red-sauce Italian joints, vibey supper club-inspired spots, and so many pop-ups turned full-fledged restaurants. Ellen Mary Cronin. Eat here now. Thank us later. Causa / Amazonia.

2022 246

2022 Fine Dining Dine-in Food Truck 246

7 Shifts

AUGUST 15, 2022

Be honest and direct , reference something you read on their website or a customer review that you value in a restaurant business. Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. Smile and be personable. How did you handle it?

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

DECEMBER 27, 2019

Please refer to the full list below or the GCA’s official website. NCR and Zynstra have worked together for several years, reflected in the launch of NCR Software Defined Store introduced in January 2019 and in use by companies like Pilot Flying J. NCR purchased Zynstra for approximately 100 Million British Pound Sterling.

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

7 Shifts

OCTOBER 31, 2022

You'll have a document to reference during the planning or opening of your restaurant. You'll have a document to reference during the planning or opening of your restaurant. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Table of Contents.

Point of Sale 397

Point of Sale Back of House Document Download 397

EATER

DECEMBER 15, 2021

You were just given a generic list of suggestions for dining options, straddling a line between ludicrously expensive and horribly grim.”. The patio at the Royal Champagne Hotel & Spa. There was always a gift shop with ice buckets and t-shirts for sale.

Back of House 278

Back of House Tourism Hotels Vineyard 278

EATER

JANUARY 9, 2023

A visit to Asheville used to center on hikes in the Blue Ridge Mountains and super hop-heavy IPAs at the town’s many craft breweries — and that’s still true, but now there’s a strong dining scene to go along with the beer. Together, these projects celebrate the ways food and drink viscerally tether us to a place. Anatomy of a HCMC Banh Mi.

2023 246

2023 Travel Front of House Dine-in 246

EATER

MAY 29, 2020

Portugal reopened restaurants on May 18, but dining rooms remain far from packed | NurPhoto via Getty Images. Portugal is reopening, but its food scene is more reliant than most on tourists. So what happens now? Nowhere in Europe has tourism played as big a role in shaping the overall food scene as Portugal. Joana Freitas.

Tourism 294

Tourism Food Government Travel 294