7 Shifts

AUGUST 5, 2020

Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options. Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management?

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

MAY 31, 2021

All tasks in a restaurant are interconnected. For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Operations Management.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. This may mean limiting seating per table or reorganizing your dining area to ensure tables are over 6 feet apart. I'm so sorry, I'm not doing that anymore.’ Employee health assessments ???

BOH 368

BOH Food Safety FOH Equipment 368

The Rail

MARCH 14, 2023

By Andrea Abbondanza, Contributor In today's fast-paced digital age, restaurants are constantly seeking innovative ways to enhance the dining experience for their customers. While creating an enjoyable dining experience is essential, confirming orders quickly and accurately is vital, especially in busy establishments.

Mobile Ordering 277

Mobile Ordering FOH Front of House Food Safety 277

EATER

JUNE 26, 2020

While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.

Front of House 322

Front of House Back of House Guest Recovery Loyalty Program 322

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

DECEMBER 18, 2023

Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. The role of a restaurant manager is always in motion. There’s always something else to get done, a new fire to put out, and broken things to fix. And the laminated paper and dry-erase method just gets messy. And compliance?

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

FEBRUARY 7, 2024

TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. Owned by Doordash. The laminate and dry-erase methods can get messy.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

NOVEMBER 16, 2021

However, servers are not the only ones who contribute to a guest's dining experience. It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. Tip Pooling by FOH & BOH. Table of Contents. What is a Tip Out?

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

SEPTEMBER 26, 2022

Working in a restaurant is something more than 11 million people in the United States do. It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Plus tips for writing a killer restaurant resume to get the position in the first place. Table of Contents. Skills for Your Resume.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? In some areas, they are even being legally required to do so.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Restaurant365

MARCH 12, 2021

The owners, Chad and Meggie Foust, created Sweet Lou’s so that the entire family can enjoy the dining experience. Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. Previously, to hire for open positions, Sweet Lou’s would post job listings on Craigslist and Indeed. ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. From the restaurants’ perspective, this obviously puts a dent in their hiring efforts. But it’s going to take more than a few. million jobs.

BOH 148

BOH Back of House Front of House Employee Relations 148

7 Shifts

DECEMBER 18, 2023

Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. The role of a restaurant manager is always in motion. There’s always something else to get done, a new fire to put out, and broken things to fix. And the laminated paper and dry-erase method just gets messy. And compliance?

Management 195

Management Management Email Marketing Point of Sale 195

Restaurant365

SEPTEMBER 4, 2020

Here are 9 tips for writing job descriptions that will attract the best employees for your restaurant business, plus a pack of seven FOH and BOH job description templates to get you started. You’ll just waste your time if you describe your restaurant as “fun” when it’s not, or “fine dining” when it’s QSR. Promote growth opportunities.

FOH 97

FOH BOH Hiring Fine Dining 97

7 Shifts

NOVEMBER 29, 2022

implemented tipping for our dining room teams. You have to hire happy people that want to be there,” said Kelly Phillips. If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. Table of Contents. 5 Tips on Tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Lavu

MARCH 13, 2020

If you have multiple dining areas, an mPOS system is also ideal. Streamline BOH and FOH Communications. The fastest way to boost productivity is by improving communications between the FOH and the kitchen. If the FOH and BOH are working hand in hand, why should their communications be limited? Is it your staff?

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Aaron Allen & Associates

MARCH 3, 2022

It tracks all the transactions with a great level of detail (from the date and time to what items were purchased to returns or void checks, to how it was paid, who sold it, and what table were people seating in for casual dining restaurants). That’s where restaurant management software comes in. Restaurant Labor Management.

Management 120

Management Management Mobile Ordering Point of Sale 120

Margin Edge

JULY 23, 2020

As restaurants are reopening and re-hiring staff, paying pre-Covid salaries way before the restaurant has returned to pre-Covid profitability, may be unrealistic. This is a structure with GM’s, FOH managers, Kitchen managers/chefs in mind. For instance, you want to re-hire your GM Jack and get him on this incentive structure.

Cash Management 98

Cash Management FOH Fast Casual Hiring 98

Modern Restaurant Management

MARCH 11, 2025

Restaurants had difficulty hiring and retaining staff, which led to more interest in automating processes. Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. – Pooja S.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Restaurant365

DECEMBER 1, 2021

Opening their original location, Carmine’s in New York City in 1990, Alicart family of restaurants has been offering an exciting and unique spectrum of dining. The owners, Chad and Meggie Foust, created Sweet Lou’s so that the entire family can enjoy the dining experience. COMPANY OVERVIEW. concepts for over 30 years.

Hiring 78

Hiring Demo Communication Back of House 78

Restaurant365

APRIL 19, 2022

However, that number can vary significantly, with QSR on the low end and fine dining restaurants on the higher end. (Do So, once you staff your business to the optimum level, the next challenge is how to reduce labor costs in a restaurant business. The key is analyzing your labor productivity. Restaurant Labor Cost Control.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

The Restaurant Times

MARCH 14, 2022

If you wish to expand your restaurant business or improve your existing restaurant’s performance, you should start by hiring a restaurant manager with an impressive track record. Hiring the best talent has been one of the most challenging tasks for restaurateurs in the US during CY21. Here is the list: 1.

Management 52

Management Management FOH BOH 52

Sling

JULY 14, 2020

You might think we’d start our “how to clean a restaurant” checklist in the kitchen or the dining room. Your restaurant’s dining room and reception area (the front of house or FOH) are the first places your customers see. Surgical gloves. Instructions. In fact, they may be doing it without even realizing. Front Of House.

Front of House 78

Front of House Back of House Food Supply Recycling 78

Open for Business

MARCH 1, 2023

Plenty of people work not in the dining room or kitchen but in the restaurant’s office. Button-down tops, black slacks, or other dress slacks are likely to impress hiring managers. Because cooks spend so much time behind the scenes in a uniform, their closets may offer fewer options than FOH folks. Keep it simple.

Front of House 78

Front of House Back of House Uniforms Casual 78

Restaurant365

FEBRUARY 4, 2021

However, that number can range, with quick service restaurants on the low end and fine dining establishments on the high end. Some are predicting a potential boom in the restaurant industry in the post-pandemic era. Consumers are ready to return to restaurants, and companies are innovating with new business models and new locations.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Sling

SEPTEMBER 6, 2021

If need be, hire a professional photographer or purchase high-res photos online to give your website the extra kick it needs. Building a great online presence is essential to the success of your restaurant. That’s the holy grail of restaurant marketing. But how do you create an inspiring restaurant website? Source: BaanThaiin.com.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

The Restaurant Times

NOVEMBER 19, 2021

Dining out still revolves around the service experience. Dining out still revolves around the service experience. Streamlined FOH And BOH Operations . When it comes to hiring your staff, it is quite simple but keeping good employees is the difficult part. The dining experience is still centred on the service experience.

Customer Experience 52

Customer Experience Customer Service Food Order Fast Casual 52

The Restaurant Times

DECEMBER 26, 2020

Employ contactless dining that improves the trust quotient in the customers along with implementing technology measures such as instant KOT generation that reduces the service time significantly and also helps optimize the Table Turnover. Hiring the wrong people is harmful to your restaurant’s reputation. Poor Staff Management.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Apicbase

MAY 18, 2022

The next step is to help franchisees reproduce your dishes, restaurant look and feel, and dining experience. Hire an expert to ensure the agreement covers everything that is legally required. Your goal as a restaurant business owner is to deliver the best possible guest experience. As a franchisor, things are different.

Franchise 52

Franchise Franchising Sustainability Document 52

Apicbase

APRIL 20, 2022

Each restaurant within your franchise will have to replicate your dishes and dining experience using the resources and expertise you provide. Each restaurant within your franchise will have to replicate your dishes and dining experience using the resources and expertise you provide. If it is not, you can tinker with it until it is.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Lavu

MARCH 11, 2020

Front-of-house (FOH) management. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Keeping your procedures and systems up-to-date is a great method to streamline your operations, reduce overhead, and increase your day-to-day sales by getting more people through the door. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

MAY 8, 2024

Meanwhile, our research indicates that consumers want even more speed and convenience when dining out. Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Prices for real estate, inventory, and labor are rising.

Mobile Ordering 484

Mobile Ordering Front of House Customer Service FOH 484

Modern Restaurant Management

MAY 6, 2021

The good news for restaurants is now that many state restrictions are lifted and dining hours are expanding, newly vaccinated patrons are venturing out, and the restaurants who survived are getting slammed with customers. At Landed, we are dedicated to helping the restaurant industry find and hire better quality candidates faster.

Hiring 493

Hiring FOH BOH Coaching 493

Modern Restaurant Management

MARCH 30, 2022

There’s also pent-up demand from consumers who want to return to dining at restaurants as often as they had pre-pandemic. With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas.

BOH 468

BOH FOH Kitchen Safety Front of House 468