Remove Dine-in Remove Front of House Remove Seasonal Menu
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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

60% of guests who have a positive experience are likely to dine at a restaurant more frequently. From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Moreover, the menu sets expectations for the dining experience.

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Restaurant Staff Training 101

7 Shifts

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. Focused training also speeds up the onboarding process.

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What Does 86 Mean? Definition, History and More

7 Shifts

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. How to stop 86ing menu items.

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CHEFS – REMEMBER THE MAGIC

Culinary Cues

Cooks are busy at work with their own preparations as breakfast orders from the dining room arrive at a harrowing pace. The cooks are in the zone as the orders attack the kitchen even faster now as the dining room fills and servers’ line up to make toast and refill silver coffee pitchers. This is magical.

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BUILDING A RESTAURANT FAMILY

Culinary Cues

Those who spend their days in the kitchen, or the dining room do so sometimes out of necessity, but oftentimes because it is what they love to do – to create and bring a little joy to other’s lives. Some may be just starting out while others are seasoned veterans. The most important room in a home is the kitchen.

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13 Restaurants with Outdoor Dining in Washington DC

Restaurant Clicks

The weather is beautiful, and we are all ready to dine outdoors in the Washington, D.C. Outdoor dining is a favorite amongst Washingtonians, and we have rounded up the leading restaurants you should try! Best Outdoor Dining Restaurants in DC. Their menu is always changing, but order the Impossible Sliders if you see them!

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11 Restaurants with Private Dining Rooms in Louisville

Restaurant Clicks

From delicious Bourbon bars to mouth-watering steak houses, private dining and restaurant dining, in general, have expanded in Louisville over the last ten years. To learn more about where to catch an excellent intimate dinner after a long day at the derby, check out my list for private dining in Louisville!

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