Modern Restaurant Management

JUNE 10, 2021

The long-awaited joy of a bustling dining room has finally returned. Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. Fortunately, many other digitally disrupted industries offer key insights on how to navigate the shift.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Just over one in five (21 percent) want restaurants to perform on-site health screenings.

2020 472

2020 Food Safety Hotels Dine-in 472

EATER

MARCH 28, 2025

Although these items are still plentiful, dining at a baseball game has now become an exciting culinary affair. This shift has made dining at a baseball stadium as much a draw as the game itself. You have to be able to get to your seat and then enjoy your food and beverage there, Krivosik says. Heres how they got there.

Serving 267

Serving Seasonal Menu Food Supply Menu 267

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— It was used in the airline and hotel industry to significant effect, with some companies reporting sales increasing of between 2 to 5%. What is Restaurant Revenue Management? Control table turnover.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Culinary Cues

DECEMBER 8, 2022

The anxiety building up to a full house in the hotel packed with a series of food events has made it impossible to relax. Well, here we go. I haven’t slept much at all over the past few days and certainly won’t until the weekend is over. The preparation has been mind boggling, now we just have to execute.

Front of House 442

Front of House Back of House Seating Food Truck 442

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Hotels have suffered similarly.

Hotels 343

Hotels Fine Dining Dine-in Front of House 343

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

FEBRUARY 5, 2021

Restaurant Group, which owns and operates 24 restaurants throughout California, Idaho, Nevada, Texas, and Washington, said it would be the first in the nation to introduce a completely contactless dining experience, while maintaining a guest-forward approach to hospitality. Late in 2020, Eureka! Guests can contact Eureka!

Mobile Ordering 477

Mobile Ordering Online Ordering Airlines Customer Service 477

Modern Restaurant Management

APRIL 8, 2021

For example, Americans dine out frequently, both at fine dining restaurants and more casual establishments, with delivery apps filling in for in-person seating at the moment. This is where restaurant and hotel operators have room to step in. Restaurants and hotels can showcase what makes them special.

Hospitality 383

Hospitality Food Hotels Social Media 383

Culinary Cues

APRIL 1, 2024

SOME TIME IN THE LATE 1960’S: Walking through the back entrance to the Statler Hilton Hotel was like stepping into a totally different world. Underneath it all we do know that most of the time it was very hard work – physically, mentally, and emotionally. In line with my usual response, I said: “Yes, Chef – what’s up?”

Back of House 376

Back of House Kitchen Safety Hotels Front of House 376

Modern Restaurant Management

MAY 24, 2023

A rooftop garden sits on the top of the building, providing fresh herbs and produce for the students to harvest and use in their recipes The facility is used by all facets of Auburn’s Hospitality program including event management, operations, culinary science, hotel and restaurant management and more. The facility opened in 2022.

Design 419

Design Fine Dining Front of House Seasonal Menu 419

Modern Restaurant Management

APRIL 20, 2020

Furthermore, some seats may need to be removed for a period of time so that customers feel a comfortable sense of separation and aren’t too close to each other. This will clearly help as the market returns to on-site dining. How can restaurants weather these complexities? Mark Heymann. Can a host bus tables?

Customer Service 459

Customer Service Training Front of House Dine-in 459

Modern Restaurant Management

JUNE 30, 2023

Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs. .” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Culinary Cues

JULY 12, 2020

Grabbing a 4-inch hotel pan – she walks to the produce cooler to collect items for prep. Walking through the back door there is an uncomfortable feeling of emptiness, of fear and trepidation, and of caution that feels so foreign to anyone who remembers the instant connections that existed in the past.

Front of House 457

Front of House Back of House Dine-in Food Order 457

EATER

FEBRUARY 25, 2022

The hotel might mimic a starship but it operates like an earthbound cruise: Each stay is two consecutive nights with all food, activities, and entertainment included. Guests are assigned seats in the Crown of Cordellia dining room. Kent Phillips, photographer. Why is so much space food blue? Carlye Wisel. Ice spheres!)

Hotels 293

Hotels Entertainment Fast Casual Food Order 293

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

APRIL 20, 2021

According to the data, 72 percent of events are expected to be held in-person and of the venues chosen, unique venues, hotels and private restaurant space were among the top selected for hosting. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Culinary Cues

FEBRUARY 18, 2020

That 1,000-room resort hotel will likely have three or more restaurants and a variety of banquet spaces plus full room service that can be available 24/7. Each presents the executive chef with a different set of challenges and opportunities. Does the chef take care of his or her own ordering or work through a purchasing agent or steward?

Beverage 518

Beverage Events Food Order Website Management 518

Modern Restaurant Management

NOVEMBER 17, 2020

When it comes to dine-in, guests are going big with seafood (+17 percent) and steak (+8 percent) topping the list. With guests are dining out less, it makes sense that they are ordering bigger ticket items when they do. With guests are dining out less, it makes sense that they are ordering bigger ticket items when they do.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

Modern Restaurant Management

DECEMBER 17, 2020

” The survey, conducted by Untold Insights on behalf of Oracle Food and Beverage, polled 502 consumers in the United States in November 2020 about their dining and gifting plans for the holiday season. Hassle-free holiday meals. Meal kits are a popular choice with Gen X’ers (25 percent) and Millennials (24 percent).

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish. Breakfast burritos were the 7th most ordered item on DoorDash in 2020.

2020 487

2020 Franchising Franchise Food Order 487

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. . Fast food far outpaced fast casual and casual dining restaurants by more than 2X in the past month. ” Highlights from the report include: Fast Food. Drive-Thrus.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. million who spend $11.5

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Restaurant Clicks

JUNE 3, 2021

The weather is beautiful, and we are all ready to dine outdoors in the Washington, D.C. Outdoor dining is a favorite amongst Washingtonians, and we have rounded up the leading restaurants you should try! Best Outdoor Dining Restaurants in DC. This article includes restaurants that are diverse, and they are all outstanding.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

SpotOn

JANUARY 14, 2025

” Gordon had done catering and hotel restaurants, serving guests of all different stripes. Occupying only 900 square feet, with a chef’s table for on-premise dining, Soup’d Up is not like other restaurants. ” Renee Gordon is no historian. ” She didn’t overthink it.

Operations 98

Operations Front of House Back of House Seasonal Menu 98

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

EATER

JULY 8, 2020

So, with safety top of mind, here are some alternative parks to consider for your 2020 summer escape, and, of course, the best places to eat — to go, dine-in, or dine-out — nearby. Paddleboarding in Minnesota’s Voyageurs National Park | Getty Images. America’s larger parks are attracting major crowds. Getty Images/iStockphoto.

Front of House 313

Front of House Travel Dine-in Seating 313

Sante

JANUARY 26, 2020

Conceptualized by chef/owner Brian Nasajon and bar manager/owner Ben Potts, the restaurant is a 120-seat eatery with a playful, globally-inspired menu and vibrant after-hours bar where innovative food and drinks go hand in hand. Event date: February 2, 2020 (All day). Kush photo credit: Gita Shonek. Photo credit: Brett Hufziger.

Dine-in 147

Dine-in Hotels Bar Fine Dining 147

EATER

DECEMBER 7, 2022

And while Vail Resorts poured millions into upgrading the chairs, vaunted local restaurateurs are working equally hard to make their own seats just as attractive. The glow of nightlife in Whistler. Tourism Whistler/Justa Jeskova. They know food, they know service, they know their wines, and they have high expectations.”. Whistler Cuisine.

Seasonal Menu 246

Seasonal Menu Hotels Tourism Back of House 246

EATER

JUNE 26, 2020

And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic. And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic. Hopefully, we get them back.”.

Front of House 322

Front of House Back of House Guest Recovery Loyalty Program 322

EATER

JUNE 4, 2024

Make your way across the pistachio-green carpet, slip into one of the changing rooms, push aside the back panel, and find a dining room under a glass roof, along with a staircase descending to a club and private dining room. Victor Blanchet at work in the Halo kitchen. The operation is the natural crossing of creative paths.

Hotels 280

Hotels Café Design Catering 280

EATER

FEBRUARY 25, 2022

Fairmont Banff Springs | Fairmont Resort Hotels. In the 19th century, the Canadian Pacific Railway brought European food cultures and grand lakeside hotels. Over the course of 1,000 miles from the U.S.-Canada First Nations groups like the Tsuut’ina prospered in the dramatic alpine environment. Paul Zizka. City streets in Banff.

Hotels 246

Hotels Front of House Seasonal Menu Fine Dining 246

EATER

SEPTEMBER 26, 2023

It’s all-American, family-friendly dining — in Iraq. With a flagship 1,800-seat location in the city of Erbil and a second 800-seat location in Sulaimani (also spelled Sulaymaniyah), ABC is one of Iraq’s most popular restaurant brands, with often busy dining rooms, large social media followings, and billboards all over.

Employee Relations 348

Employee Relations Travel Sports Social Media 348

Modern Restaurant Management

FEBRUARY 25, 2020

The final rule restores the joint-employer standard that the Board applied for several decades prior to the 2015 decision in Browning-Ferris, but with the greater precision, clarity, and detail that rulemaking allows. As a result, the final rule provides clear guidance in this significant area of the law. Kaplan and William J. Condado Tacos?,

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake! Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!),

2024 474

2024 2023 Food Order 2013 474