Modern Restaurant Management
MARCH 26, 2025
“Every guest touchpoint–whether it’s a dine-in experience, an online order, or even a response to a review – can influence future business,” Mike Eng, Senior Director of Vertical Expansion at Klaviyo, told Modern Restaurant Management (MRM) magazine.
Modern Restaurant Management
MARCH 11, 2025
"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.
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Modern Restaurant Management
FEBRUARY 1, 2022
Sit-down establishments often did the same by upping their digital chops, adding curbside pickup, and even erecting sidewalk dining parklets when dine-in returned in a limited capacity. Now, as we enter 2022, predictions indicate a big shift back to sit-down dining. (We’ve Put your focus on first-party data.
Modern Restaurant Management
MARCH 11, 2025
" As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. – Pooja S.
Modern Restaurant Management
NOVEMBER 13, 2024
"Going fully cashless is a huge risk for any restaurant operator," Simon James, CEO, PayComplete, told Modern Restaurant Management (MRM) magazine. "Success a research report from PayComplete. Among the highlights: More than two-thirds (69 percent) sayd they always have cash on them.
Modern Restaurant Management
JANUARY 17, 2025
There is an opportunity for restaurant operators who want to embrace the GLP-1 movement by focusing on portion sizes and crafting "GLP-1-friendly”menu items, Sally Lyons Wyatt, global executive vice president and chief advisor, Circana, told Modern Restaurant Management (MRM) magazine. "By
Modern Restaurant Management
DECEMBER 11, 2024
"Every step of your dining experience is filled with acts of kindness from the moment you walk in and are greeted with a smile to the time your server thanks you for coming. . "Every “Kindness and restaurants go hand in hand," said Values-in-Action CEO Stuart Muszynski. "Every " Laurie L.
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