Reviews and Ratings Are Decisive Factors in Dining Decisions
Modern Restaurant Management
APRIL 24, 2024
. “People read reviews, are influenced by reviews, and are very influenced by negative reviews,” George Swetlitz, co-founder of RightResponse AI, told Modern Restaurant Management magazine. Reviews impact the number of diners available to your restaurant. .” Negative reviews are negative in a number of ways, Swetlitz noted.
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